Assurant Reviews

Updated August 18, 2014
Updated August 18, 2014
173 Reviews

3.0
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
78 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 18 reviews)

  • Great benefits, solid company if more conservative than others on risk (in 15 reviews)


Cons
  • Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Not a place I would ever work at again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Assurant full-time for less than a year

    Pros

    I cannot think of any positives of working at this place.

    Cons

    Antiquated ways. Lots of nepotism. Management did not listen to employees and treated their employees poorly. You could hear yelling from certain manager's offices.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    employee friendly, close knit employee base

    Cons

    lacking in upward job mobility

    Approves of CEO
  3.  

    pleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist II  in  Duluth, GA
    Current Employee - Customer Service Specialist II in Duluth, GA

    I have been working at Assurant full-time for more than a year

    Pros

    great benefits, great coworkers, great work hours, the environment is of family culture & team unity depending on the team you are employed with.

    Cons

    salary is not enough for the amount of work that is requested, lunch break is only 30 minutes, management is not needed & they tend to micro manage along with the team lead difficult to make lateral move to a different position. Everything you do is measured. The softwarewe use never works and we have to constantly find other ways to get the job completed.

    Advice to ManagementAdvice

    Increase the lunch time given and the pay. Care more about the employees to give them up to date "working" resources to actually do their job its the 21st century let's use email.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    No job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Lawton, OK
    Former Employee - Customer Service Representative in Lawton, OK

    I worked at Assurant full-time for more than 8 years

    Pros

    Decent salary for the area
    Good benefits

    Cons

    Constant stress from customers and management
    No loyalty towards employees
    Constant pressure from supervisors to make them look good
    Changing shifts
    Management would say one thing and do another
    Not enough training

    Advice to ManagementAdvice

    Remember - your most important resource is your employees. We are not disposable.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    One of the few companies who will give someone -with no experience- a chance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Open Items Processor  in  Springfield, OH
    Current Employee - Senior Open Items Processor in Springfield, OH

    I have been working at Assurant full-time for more than 5 years

    Pros

    Develop numerous business contacts/references; Annual raises; Year-end bonus; Promote from within; Free parking; Management follows the open-door policy; Offer healthcare and 401k; Strong business outlook; Purchase lunch made onsite, etc.

    Cons

    Annual raises are a little low; Hard to move up without a Bachelor's degree.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant full-time for more than a year

    Pros

    - Great benefits and salary
    - Opportunity
    - Education reimbursement
    - Fortune 500 company
    - Employees are loyal and have been working here for YEARS

    A great company to work for

    Cons

    Because it is a large companies, decisions are very slow moving. Still fairly unorganized and trying to catch up with growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Claims Examiner I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Examiner I  in  Miami, FL
    Former Employee - Examiner I in Miami, FL

    I worked at Assurant full-time for more than 5 years

    Pros

    Fortune 500 Company
    Pay is decent
    Friendly co-workers
    Looks great on paper
    If you have elementary school aged children the Miami location is ideal with their satellite school

    Cons

    Lengthy hiring process
    No vertical advancement
    Nearly 5 years in the same position with no advancement despite continuously excelling in productivity & quality
    Overly focused on six sigma process improvements, streamlining functions & increasing productivity requirements while completely disregarding professional advancement

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Used to be a great place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Assurant full-time for more than 8 years

    Pros

    Only thing I can say that is a Pro is they are in the best city Miami.

    Cons

    Lack basic compassion for their employees. Lay off at a drop of a hat no upward mobility unless you're a brown nose.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    It use to be a great company to work for, but now you're just a #.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Position  in  Miami, FL
    Former Employee - Manager Position in Miami, FL

    I worked at Assurant full-time for more than 10 years

    Pros

    They use to care about your development. I worked there for several years & moved up the ranks. Some departments still offer that real opportunity for growth.

    Great company benefits. Company is always evolving, diversifying product lines, or reinventing itself.

    Cons

    Lots of layoffs during the last few years, but they keep it from the news by doing them dept by dept, so it doesn't look like a massive layoff. New management doesn't care about employees, it's all about the business and keeping stock #'s up. No work/life balance, it's all about doing more with less people.

    Advice to ManagementAdvice

    When you ask employees for input, really keep an open mind & keep it confidential. It seems when you open up to management with real issues, they later use that info against you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Hectic

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant

    Pros

    Umm not sure of any right now...wait lots of company functions

    Cons

    Low pay, horrible benefits, heavy workload, no structure

Worked for Assurant? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.