Assurant Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Helpful (1)

    Pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are awesome and they treat their employees really good ie special little things they do for their employees.

    Cons

    Having your calls audited for little things even when you do a great job at what your doing and helping the clients.

    Advice to Management

    None

  2. Helpful (1)

    Employee Benefit Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Benefit Advisor in Atlanta, GA
    Current Employee - Employee Benefit Advisor in Atlanta, GA

    I have been working at Assurant full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Assurants benefits are good, but not as good as they used to be.

    Cons

    Micro-management. of employees Dwells more on negative aspects than positive ones. Management is not flexible.

    Advice to Management

    Quit micromanaging! You have good employees who do their job well.

  3. Ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Consultant in Kansas City, MO
    Current Contractor - Consultant in Kansas City, MO

    I have been working at Assurant as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work from home
    Cool People
    Flexible
    Ok Management
    Lunches

    Cons

    Worst insurance ever!!!!!!!
    No work life balance
    Upper management not good
    Low bonus
    Apply

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  5. Helpful (2)

    The interview and training was not realistic for the actual job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Springfield, OH
    Current Employee - Customer Care Specialist in Springfield, OH

    I have been working at Assurant full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The location was nice and the benefits were decent.

    Cons

    The training was not sufficient for the job, they promise support upon release to the floor. Support from team leaders is almost non-existent. My team was actually in the same training class as me and retained less information. The expectations of the clients are not reasonable for the type of calls that come in.

    Advice to Management

    Fully train team leaders, managers, and trainers first. I would also suggest a better escalation process for irate customers. Being told they will get a call back in 1 to 2 business when people are on the brink of losing their homes is not right. Also I would suggest explaining the mandatory overtime requirement in the interview instead of just surprising people when they receive their schedule.

  6. Which way does the wind blow?

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    Friendly co-workers
    Flexible work schedules (dependent on management whim however)

    Cons

    Limited opportunities for advancement
    Not enough focus on doing "what's right" and too much focus on "what's right now".

  7. Constant Changing due the type of work is contracted

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Pros

    schedule flexibility due to being able to work late

    Cons

    In ordrer to get ahead you have to mingle with the right people

  8. The people are what make it a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at Assurant full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Assurant provides a reasonable salary and good benefits. The people I worked with are what really made it a nice place to work. I would work for them again.

    Cons

    The pay could be a bit higher.

  9. Helpful (1)

    Good organization to grow in. Opportunities abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Miami, FL
    Current Employee - Business Analyst in Miami, FL

    I have been working at Assurant full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There's room to grow if you can get past some of the barriers. Many of the newer leadership accept and embrace change.

    Cons

    Monolithic draconian IT team. There are still remnants of older management with closed perspectives.

    Advice to Management

    Shed the bureaucracy

  10. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner in Miami, FL
    Former Employee - Claims Examiner in Miami, FL

    I worked at Assurant full-time (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Family friendly, Gym on site along with high focus on employee activities. Great coworkers. Day care on site.

    Cons

    Pay not as high as comparable jobs at other companies.

    Advice to Management

    Fair Salaries means higher employee morale.

  11. Outstanding company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back atmosphere, but they get the job done. Wonderful benefits even if part-time. Offers lots of training.

    Cons

    Gossip from co-workers cause make it stressful.

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