Assurant Solutions

www.assurantsolutions.com

Assurant Solutions Reviews

Updated January 6, 2015
Updated January 6, 2015
63 Reviews
3.0
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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S. Craig Lemasters
16 Ratings

Review Highlights

Pros
  • A good work/life balance is respected (in 5 reviews)

  • Good benefits, nice people, non-stressful work environment, family-oriented (in 8 reviews)


Cons
  • antiquated recruiting for the call center (in 4 reviews)

  • No one does anything about incompetent management and leadership (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant Solutions

    Pros

    Good benefits, can work from home, and year end bonus.

    Cons

    Need better pay raises have to go to a different department in order to increase payment.

    Advice to ManagementAdvice

    Give more money to hard working employees

  2.  

    Well Run Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Assurant Solutions full-time (more than 5 years)

    Pros

    High quality people with consulate professional attitudes and demeanor; competitive pay; reasonable work/family balance

    Cons

    Not many that I would consider significant

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Easy to get comfortable here.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Miami, FL
    Current Employee - Graphic Designer in Miami, FL

    I have been working at Assurant Solutions full-time (more than 8 years)

    Pros

    Environment, activities, volunteerism, gym, sports, cafeteria, daycare and elementary school, commute.

    Cons

    Complacent, average salary, fear of layoff

    Recommends
    Positive Outlook
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  5.  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Assurant Solutions full-time (less than a year)

    Pros

    Easy work. Strict timings. Good working environment. Small team, mostly inexperienced.

    Cons

    No specific managing plan. Horrible reviews. Terrifying Korean speaking managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Very satisfied with my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant Solutions

    Pros

    Good management. leadership and people

    Cons

    It is hard to advance

  7.  

    big brother is always watching...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Assurant Solutions full-time (less than a year)

    Pros

    they promote fast, they have more than 20 senior reps that just started.

    Cons

    have a very high turnover, 75% of employees have been there less than a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Too much pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Lawton, OK
    Former Employee - Operations Supervisor in Lawton, OK

    I worked at Assurant Solutions full-time (more than 5 years)

    Pros

    Salary decent, benefits great (medical, dental, vision long and short term disability) vaction and sick leave. Lots of extrinsic rewards bonus were great.

    Cons

    Expections unrealistic for supervisors. No opportunies for growth once in a supervisor position. Good supervvisors with performing teams were expected to carry the weight for the less performing teams. Supervisors were not treated equally and after you reach a certain salary forget about receiving a pay increase.

    Advice to ManagementAdvice

    Learn to appretiate the committed. Be gair amd at least have the skolls to perform the job you are requiring uour associates to perform

    Doesn't Recommend
    Negative Outlook
  9.  

    Great Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Assurant Solutions full-time (more than 10 years)

    Pros

    Good employee oriented culture, good saleries and benefits

    Cons

    Not a lot of upward mobility at higher levels.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Birds of a feather ... in the HR Nest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Miami, FL
    Current Employee - Middle Management in Miami, FL

    I have been working at Assurant Solutions full-time (more than 10 years)

    Pros

    There are great people (worker levels and some management) who work here at the company, as we have people who care about what they do and how it gets done.

    Cons

    The pros are all in spite of the ongoing firings ("____ found an opportunity elsewhere" - like we believe that line anymore) and ongoing layoffs. It was a great company, but we're hanging on by the skin of our teeth and will be a memory eventually.

    Old school, non skilled management and leaders continue to make the money and yet can't seem to turn things around. Perhaps if they looked up and outward instead of backwards (to the past) they could have made changes to turn things around ... yet, it may be too late now. Part of the issues are the antiquated and incompetent HR people who are here ... you have a non training management person who heads up OD and Learning (which there isn't much here anymore, like we once had). Not sure what Carey Bongard was thinking when she made that move, but she has made a lot of "great: moves since she came into our business ... a line of continuous ill informed decisions, as she still hasn't seen what her HR staff really are made of ... most of us leaders have no confidence in her or her staff ... They need a complete overhaul here in Miami and in Atlanta. For one or two years we had a couple great HR folks in the Miami office, but they "mysteriously" left and went elsewhere. They were focused on change and bringing things up to the current century an I can only believe that this was why they are no longer here with us ... so now we have HR folks who you can't trust, aren't knowledgeable and do what they are told by sr leadership and Bongard (and NY) despite the impact their actions have on engagement, trust and motivation.

    It's all painful because I have been here for a long time and have seen many moves and changes ... they used to be fore the better .. now they continue to just be misinformed and the ship seems to have no real captain. There aren't many places to go in South Florida, so many are simply getting by waiting for the next show to drop.

    Advice to ManagementAdvice

    Simply wake up ... get off the ship ... allow those who care about the company and its people to do the job right!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    No longer a good company to work for. Too many layoffs and senior management plays favorites.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Assurant Solutions full-time (more than 5 years)

    Pros

    The employee benefits and the onsite amenities.

    Cons

    None of the other reviews realistically mentions that this company is big on layoffs. This is the only thing that is a constant at this company - layoffs. Management plays favorites as to who they keep. As a result, they typically they keep the employees that are not doing much work or making any significant contributions. The Executive management is located in either New York or Atlanta, so they have no idea of the day to day running of the company. They are only interested in the bottom line and the satisfaction of the stockholders. So every year they have managers look at salaries and recommend cut staff based on salaries that they think are too high. Then they let the staff go and then rehire younger, cheaper staff and rename the previous position so that they can't get sued for replacing someone they laid off. Also, they are laying off the older employees so they don't have to pay higher salaries or pensions.

    Advice to ManagementAdvice

    Executive Management needs to take a hard look at the company and its policies and think about their employees and have some compassion. Whatever happened to employees being viewed as people and assets instead of just "cost"?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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