Astoria Financial

  www.astoriabank.com
  www.astoriabank.com

Astoria Financial Reviews

Updated December 13, 2014
Updated December 13, 2014
44 Reviews
2.9
44 Reviews
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Employee Reviews

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  1.  

    "Thank You For Banking With Us"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Whitestone, NY
    Former Employee - Teller in Whitestone, NY

    I worked at Astoria Financial part-time (more than an year)

    Pros

    Entering the position as Teller I quickly learned the requirements of a professional business environment. The staffing is cool and everyone seems to be friendly. Everyone understand that a job needs to be done on a daily basis.

    Cons

    You job is basically in the hands of customers who enter the bank as you are mystery shopped every quarter. If a customer just so happens not to like you their score can be based on their perception of you as a person rather than your customer service. At times it is difficult to build a relationship with customers due to the fact you must follow a certain pitch and procedure that is required with every interaction with a client. The opportunity to move up depends on who you know, sucking up, and your working abilities.

    Recommends
    Neutral Outlook
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial

    Pros

    Good managers, growth potential, great employees

    Cons

    No real raises, bad vacation plan

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook
  3.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial

    Pros

    Great people, great management, great everything

    Cons

    Bad pay, bad advancement, bad

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  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial full-time

    Pros

    friendly, team oriented, leadership, training, balancing work/life

    Cons

    need to work on the new management

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  6.  

    A very confused company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Banking Office
    Former Employee - Retail Banking Office

    I worked at Astoria Financial full-time (more than 10 years)

    Pros

    One of the better parts of working for Astoria is the compensation package. You get 11 holidays off with pay as well as paid sick, personal and vacation time.

    Cons

    This bank makes too many changes too quickly. There was very little opportunity for career advancement when you hit a certain point at the retail branch level, as the bank doesn't appear to be willing to promote from within into Branch Manager positions, but chooses instead to hire from the outside. They have their focus on pushing the "commericial banking" concept on "savings bank" employees, and if you don't fall in line with the new direction, there is no room for you within the organization any longer. They expect your committment to be 100%, but they show absolutely no loyalty back to their employees.

    Advice to ManagementAdvice

    Consider your front line employees to be of high value to the success of your company. Do not discount their opinions. Listen to them with an open mind, you may find that they can offer some insight to the "out of touch" suits that run the corporate office. Your goals are unrealistic and you have Regional Managers that rule through intimidation. I was once very happy to work for Astoria Federal, but now, I could not be happier that I am separated from this organization.

    Doesn't Recommend
    Negative Outlook
  7.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Astoria Financial full-time (more than an year)

    Pros

    People are friendly
    Low-stress work environment for corporate offices
    Loads of training

    Cons

    The pay
    Compensation could be better
    Not too much room for mobility

    Advice to ManagementAdvice

    Offer better pay and incentives to employees

    Recommends
    Positive Outlook
  8.  

    it was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Williston Park, NY
    Current Employee - Teller in Williston Park, NY

    I have been working at Astoria Financial full-time (more than 3 years)

    Pros

    Good hours and decent pay.

    Cons

    Technology is outdated and to many politics to move up.

    Advice to ManagementAdvice

    upgrade the technology and be more competitive on your salary.

    Recommends
    Neutral Outlook
  9.  

    Cant Complain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Banking in Lake Success, NY
    Former Employee - Telephone Banking in Lake Success, NY

    I worked at Astoria Financial full-time (more than an year)

    Pros

    Friendly work enivornment, great company values

    Cons

    low pay, not so good hours

    Recommends
  10.  

    Run, don't walk away from working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Lake Success, NY
    Former Employee - Manager in Lake Success, NY

    I worked at Astoria Financial full-time (more than 10 years)

    Pros

    Nice coworkers that tried really hard to do a good job

    Cons

    Low pay compared to competing banks, little chance for advancement, no ability to make decisions - everything must be approved by many levels before you get an answer even for minor things

    Doesn't Recommend
    Neutral Outlook
  11.  

    Company is changing rapidly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker in Middle Village, NY
    Current Employee - Licensed Personal Banker in Middle Village, NY

    I have been working at Astoria Financial full-time (more than 3 years)

    Pros

    friendly staff, quick promotions at lower level positons because they need staff

    Cons

    dead end path, not considered for management if inside employee, no pension, no ESOP, too fast paced change, poor systems

    Advice to ManagementAdvice

    consider new systems, hiring from within, stop hiring all new capital one ex management

    Doesn't Recommend
    Negative Outlook

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