Astoria Financial Reviews

Updated March 31, 2015
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2.8
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  1. Decent company, very old fashion though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Brooklyn, NY
    Former Employee - Teller in Brooklyn, NY

    I worked at Astoria Financial full-time (less than a year)

    Pros

    Good start for those with no experience. Training was very good as well.

    Cons

    Very Old fashion with procedures and equipment.

    Recommends
    Neutral Outlook
  2. Good and the Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Lake Success, NY
    Current Employee - Marketing in Lake Success, NY

    I have been working at Astoria Financial

    Pros

    Due to high volume of work, you learn a lot

    Cons

    Expected to work long hours
    Salary
    Bonus or lack there of
    Lack of opportunity to grow
    Low morale
    Not much recognition of hard work
    No empowerment of employees

    Advice to ManagementAdvice

    Compensation, career plans for employees, perks

    Doesn't Recommend
    Negative Outlook
  3. If you come from a sales background, you will have the opportunity to excel in this position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial

    Pros

    People who work there, ad hoc projects

    Cons

    Training and lack of variety

    Advice to ManagementAdvice

    Mangement is very understanding

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Too much, too soon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Teller
    Current Employee - Branch Teller

    I have been working at Astoria Financial full-time (more than 5 years)

    Pros

    Customer service is quite personal, and you get to meet lots of interesting people.

    Cons

    The company is rapidly commercializing, but lacks the technology to keep up with other commercial banks. It's implementing policies that the systems used are not designed to handle. Sales goals are not only unreasonable, but unrealistic. Incentives for reaching said goals are so low they may as well not even exist. And good luck getting a management position if you already work here - they'll only hire from outside now. No ESOP, either.

    Doesn't Recommend
    Negative Outlook
  6. "Thank You For Banking With Us"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Whitestone, NY
    Former Employee - Teller in Whitestone, NY

    I worked at Astoria Financial part-time (more than a year)

    Pros

    Entering the position as Teller I quickly learned the requirements of a professional business environment. The staffing is cool and everyone seems to be friendly. Everyone understand that a job needs to be done on a daily basis.

    Cons

    You job is basically in the hands of customers who enter the bank as you are mystery shopped every quarter. If a customer just so happens not to like you their score can be based on their perception of you as a person rather than your customer service. At times it is difficult to build a relationship with customers due to the fact you must follow a certain pitch and procedure that is required with every interaction with a client. The opportunity to move up depends on who you know, sucking up, and your working abilities.

    Recommends
    Neutral Outlook
  7. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial

    Pros

    Good managers, growth potential, great employees

    Cons

    No real raises, bad vacation plan

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook
  8. Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial

    Pros

    Great people, great management, great everything

    Cons

    Bad pay, bad advancement, bad

  9. good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Astoria Financial full-time

    Pros

    friendly, team oriented, leadership, training, balancing work/life

    Cons

    need to work on the new management

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  10. A very confused company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Banking Office
    Former Employee - Retail Banking Office

    I worked at Astoria Financial full-time (more than 10 years)

    Pros

    One of the better parts of working for Astoria is the compensation package. You get 11 holidays off with pay as well as paid sick, personal and vacation time.

    Cons

    This bank makes too many changes too quickly. There was very little opportunity for career advancement when you hit a certain point at the retail branch level, as the bank doesn't appear to be willing to promote from within into Branch Manager positions, but chooses instead to hire from the outside. They have their focus on pushing the "commericial banking" concept on "savings bank" employees, and if you don't fall in line with the new direction, there is no room for you within the organization any longer. They expect your committment to be 100%, but they show absolutely no loyalty back to their employees.

    Advice to ManagementAdvice

    Consider your front line employees to be of high value to the success of your company. Do not discount their opinions. Listen to them with an open mind, you may find that they can offer some insight to the "out of touch" suits that run the corporate office. Your goals are unrealistic and you have Regional Managers that rule through intimidation. I was once very happy to work for Astoria Federal, but now, I could not be happier that I am separated from this organization.

    Doesn't Recommend
    Negative Outlook
  11. Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Astoria Financial full-time (more than a year)

    Pros

    People are friendly
    Low-stress work environment for corporate offices
    Loads of training

    Cons

    The pay
    Compensation could be better
    Not too much room for mobility

    Advice to ManagementAdvice

    Offer better pay and incentives to employees

    Recommends
    Positive Outlook

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