Astoria Financial Reviews

Updated July 23, 2015
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Pros
  • Working hours are great, and there is flexibility at work as far as management is concerned (in 2 reviews)

  • Friendly work enivornment, great company values (in 2 reviews)

Cons
  • They expect your committment to be 100%, but they show absolutely no loyalty back to their employees (in 3 reviews)

  • Corporate is anware of basic functions at branch level (in 2 reviews)

More Pros and Cons

58 Employee Reviews

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  1. Bank Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller
    Former Employee - Bank Teller

    I worked at Astoria Financial (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    hours are great, health benefits are fantastic, great cowokers

    Cons

    management is horrible, broken promises, they are picky when they look to promote others. someone with a high school diploma can get promoted against someone with a 4 year degree...

    Advice to Management

    give all a chance to get promoted from bank telling with a 4 year degrees instead of others who only have high school diplomas.


  2. Career Path is possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in New York, NY
    Former Employee - Bank Teller in New York, NY

    I worked at Astoria Financial full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Management was very official and kind. You learn a lot about banking through working here and everyone is out to help everyone.

    Cons

    Training could be a little more thorough. The referral system that they hold you too is almost always impossible to complete fully. High stress environment for a very low pay.

    Advice to Management

    Be more lenient on the tellers for their referrals and the financial consultant referrals. More training for all positions and make sure you hire good managers.


  3. Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodbury, NY
    Current Employee - Anonymous Employee in Woodbury, NY

    I have been working at Astoria Financial (More than 3 years)

    Pros

    Good work life balance. Supportive team depending on department.

    Cons

    Not much training.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Astoria Financial full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    bank hours and holidays were nice

    Cons

    mgmt is absent and does not follow protocol

    Advice to Management

    mgmt needs monthly or quarterly training to reenforce all rules and procedures


  6. Vice president -Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President - Branch Manager in New York, NY
    Former Employee - Vice President - Branch Manager in New York, NY

    I worked at Astoria Financial (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible Hours, Treat employees very good

    Cons

    Not too many branches

    Advice to Management

    Work hard and success will follow


  7. Old policies, low compensation, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kew Gardens, NY
    Former Employee - Anonymous Employee in Kew Gardens, NY

    I worked at Astoria Financial full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Astoria has alot of training program, however you have to be on the manager's "good" side for them to allow you to attend.

    Cons

    The company is very sales oriented and the managers are like sharks with the employees and first them even if you make your goals.

    Advice to Management

    Stop being so sales oriented and build a better corporate culture and not cut throats.


  8. Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Astoria Financial full-time (More than 10 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Excellent staff and employees. They really care about the customers and they do everything possible to ensure accurate and timely completion of their projects

    Cons

    Current Exec mgmt does not care about their employees at all. They laid me off after almost 36 yrs of employment with a less then a yr severance. Try finding a new job at 59.


  9. Helpful (1)

    Perfect if you want a career in telemarketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Bayside, NY
    Former Employee - Licensed Personal Banker in Bayside, NY

    I worked at Astoria Financial full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There are none. This was honestly the worst job I have ever held. Initially the hours were great, but that was taken away in 2014 making employees and customers upset with the change.

    Cons

    You name it, it's a problem. It's a sales driven bank with terrible incentives for sales being met. While it's never said by anyone in management, the primary role of a banker is to be a telemarketer because the walk in traffic is almost non-existent yet the goals are so ridiculously unattainable. Was told 20 calls were expected per day from each banker when interviewed - it quickly became apparent that 20 cals was the minimum if you met your goals. If you didn't the calls were limitless, and I might add that the calls were made to the same select group of existing customers that already kept high balances with the bank. Sales is the only thing that matters to management. Those bankers that lie and deceive their customers are the only ones that are recognized. (It's not possible that these bankers are producing the sales numbers they do without doing what's best for their customers - most of these bankers produce more than the financial advisors that have a wider range or products to sell.) The technology for this bank is at least 15 years behind any other bank. Procedures are antiquated leaving most customers that aren't regulars upset that simple things like cash deposits take forever to complete. Management was in shambles for the year and a half I was with the company, both in my branch and other branches in my region. Managers are moved internally so frequently that there is so much of a disconnect in how things should properly be done. 90% of management is hired from other institutions and thrown on the job with no training on Astoria policies or procedures. This causes chaos, and managers do things as they want causing most branches to be reprimanded for failing audits. It all adds up to a miserable work environment.

    Advice to Management

    Create your own identity instead of mimicking the larger banks in the area. Stop pushing insurance and investments on every last soul that walks in the door. Upgrade your technology and procedures to 2015 (or at least 2010). Stop annoying your current customers with non-stop calls, they don't like it, they don't respond to it and those bankers that gloat about how well it works are just lying.


  10. IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Astoria Financial full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Stability and job security if your near retirement. If your a kid out of college it's a great start for two years. bankers hours, tuition reimbursement.

    Cons

    Absolutely no growth or investment in your personal growth.

    Advice to Management

    Senior management knows what they are doing, kudos to them for their direction and decision making foreseeing the financial turmoil that was the real estate bubble. My advice is to invest more in new blood. The majority of people that work there are ""lifers", aren't going anywhere and are comfortable working there for 20 years.


  11. Decent company, very old fashion though

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Brooklyn, NY
    Former Employee - Teller in Brooklyn, NY

    I worked at Astoria Financial full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good start for those with no experience. Training was very good as well.

    Cons

    Very Old fashion with procedures and equipment.



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