Atlantic Coast Media Group
2.6 of 5 5 reviews
www.atlanticcoastmedia.com Jersey City, NJ 500 to 999 Employees

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2.6 5 reviews

                             

50% Approve of the CEO

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Thomas Shipley and Andrew J. Surwilo

(2 ratings)

20% of employees recommend this company to a friend
5 Employee Reviews
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    The Good,The Bad,and The Ugly

    Product Specialist (Former Employee)
    Jersey City, NJ

    ProsGood benefits,pleasant co-workers,company sponsored events,ACMG charity events to help the community.

    ConsCompany policies change day by day,no consistancy,lay-offs every 3 months.No work reviews.

    Advice to Senior ManagementBe consistant make changes gradually,don't overhire,and a shame to have to outsource your call center nationally and internationally,especially when NJ State gave you funds to hire and emply locally!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Selling your soul to the Devil

    Anonymous Employee (Former Employee)

    ProsFree products, self management, great co workers.

    ConsI worked here for several years. What was once a company with endless potential ended up being a company that has worked it's way into the ground. They outsourced their entire call center to 3rd parties. They are terrible and don't know what they are doing and no one cares. Management is a joke. They let a terrible Director destroy the moral and spirit of the company for way to long. When going to upper management to make complaints of said Director they just got rid of the employees who had valid points. They promoted the ass kissers first. Salary was a joke. Grossly underpaid and terrible over worked. You were afraid to take time off for fear of loosing your job. Certain people could come and go as they pleased with out a word said and others come 5 minutes late and get reamed. Communication was terrible. HR was a joke. Everyone knew everyone else's business due to HR leaks. Who was suing and why, who got fired and why, etc. company scammes customers with confusing language. Club offers were a scam. They would mess with billing cycles to keep chargeback low. They change employees clock in times for hourly employees so they wouldn't get OT. Salaried employees were forced to travel on weekends and not get comp time. Employees had to pre pay for everything and wait up to 2 weeks to get paid back. The executive side if the building had different rules then the CS side. Employees would sneak alcohol and get drunk at work and management would cover for them. People would get high with upper management at work. Reps would bill illegally to get numbers up and would be rewarded by management for their great numbers, but honest employees would be put on notice for lower, honest numbers.

    Advice to Senior ManagementListen to the little people. They know more then you do sitting In your park ave office. Understand that your product is great but the way you sell it sucks. Wonder why those who shined so bright got their flame extinguished and find out what happened. Show compassion to employees going through hard times. Don't ask for feedback if you will use it against your employees later on.

    No, I would not recommend this company to a friend

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    free trial scam, ripping off old ladies

    Sales Manager (Former Employee)
    Jersey City, NJ

    ProsAbility to grow, laid back office, full benefits

    Consneeds to set realistic goals, scamming customers

    Advice to Senior Managementmore planning needs to go in to decisions that are made before you actually implement them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    disappointed says it all

    Anonymous Employee (Former Employee)

    Proshalf the people here are great. You'll be given the chance to work on things most other places wouldn't let you even touch.

    ConsYou must sell your soul. Put in 12+ hour days. Calls while on vacation. Email that are expected to be answered at 2am. And terrible compensation for your efforts.

    Advice to Senior ManagementListen to your employees. Ideas are thrown out everyday and would greatly help this company. Unfortunately management doesn't show respect to their teams and listen to these ideas to change or correct the issues. Instead they continue on the same path that's plagued with errors.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Best place I've ever worked.

    Manager (Current Employee)
    Jersey City, NJ

    ProsThe company is in a great location (Newport area of Jersey City) and full of great people. It's a joy to come to work every day.

    ConsI could probably make more doing the same job in a more corporate environment, but I wouldn't leave here for the world.

    Advice to Senior ManagementKeep up the growth, keep the environment fun, and keep the outsourcing to a minimum. There's nothing a third party vendor can do that we can't do better.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Atlantic Coast Media Group reviews and ratings — including employee satisfaction and approval rating for Atlantic Coast Media Group CEO Thomas Shipley and Andrew J. Surwilo . All 5 reviews posted anonymously by Atlantic Coast Media Group employees.