Atlantic.Net Reviews

Updated August 2, 2015
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3.1
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Marty Puranik
4 Ratings

Employee Reviews

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  1. Great place to gain experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Atlantic.Net full-time (More than a year)

    Pros

    You will gain extremely valuable experience in just about every field of IT. Great place to hone your Linux skills, which for me was sorely needed. There are days when you will deal with almost everything that modern day IT has to offer, from dial-up to cloud server issues, from dedicated server builds to running cable. It is a great place to work if you are legitimately interested in the field and enjoy working with a team of like minded people (for the most part).

    Cons

    The main problem I see is that Atlantic.Net does not pay enough to keep it's employees. Raises do not seem to be a thing here. Despite the newly established employee reviews, which are conducted every so often, they do not mean anything in regards to pay. For a position that requires you to truly multi-task between many kinds of system and technologies, I would expect far more in compensation. The end result is a team of technicians always on the lookout for better paying positions. A lot of which require far less in terms of workload and skill sets.

    Advice to Management

    I thought management was great; very knowledgeable and down to earth. They intervene when necessary but do not micro-manage. By management I mean the Operations Manager. Good boss in my opinion.


  2. Good foot in the door...not a place to stay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Atlantic.Net full-time

    Pros

    Gain VAST experience in all core fields of the computing industry. You'll be exposed to anything from electrical equipment, Linux/windows and networking. It's next to impossible to get fired unless you're lazy or incompetent. So if you did manage to get fired, and you're reading this... Guess what pal, you're one of the two. You can even slide with incompetence, if you just work hard. What you put in, you'll get out...eventually. Key is to learn as much as you can, then jump ship.

    Cons

    Compensation does not compete with equivalent companies in the market. Underpaid with much responsibilities. Incompetence, to much is allows to slide by. The same mistakes are made time and time again by the same people, yet nothing changes. No one is sent home, no one is disciplined, so what happens is you end up with the blind leading the blind, incompetence lead by incompetence which ends up creating work for the senior guys, who in turn become more and more agitated and unwilling to take an escalation. Not to mention it tires them out making them less effective.

    Advice to Management

    Place more emphasis in taking care of your people. Remove weak links instead of keeping incompetence around. Have managers around who manage instead of doing the work themselves. Have managers around that discipline and or terminate staff accordingly. Remove the owner from the front line, instead have him be a visionary, and handle financial acquisitions. Acquire TRUE developers.


  3. Underpaid, overworked but a great place to learn valuable skills.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Ops Tech in Maitland, FL
    Former Employee - Network Ops Tech in Maitland, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Atlantic.Net full-time (More than a year)

    Pros

    Access to lots of different technologies like VOIP, Cisco routers/switches, Linux servers, Windows servers, etc. Able to experiment on test servers with these technologies on the limited free time available.

    Cons

    Always busy, constant flow of customer issues from a wide range of tech levels, from grandma having trouble with her dialup, to helping Colo customers trace a DDoS attack. Need to be able to flip constantly between these type of tasks.

    Advice to Management

    Workers here need more incentive to stay with the company. From my experience, the below average pay combined with the amount of skills you aquire, make working here a stepping stone to bigger and better paying jobs.


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  5. Good place to work if you are in college

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services Representative in Gainesville, FL
    Former Employee - Member Services Representative in Gainesville, FL
    Approves of CEO

    Pros

    flexible schedules business casual workplae good people with desire to learn and help each other

    Cons

    lower paying than other customer service positions difficult to advance

    Advice to Management

    more metrics provided to reps to know how we are performing on the floor, and overall as a team information from senior management should be more available and ther should be a comment box that is to be shared with senior managelment at each dept, it shouldnt always have to be provided to the suervisor to translate to senior managers.


  6. Helpful (2)

    How many hats can one person wear?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Linux Administrator
    Former Employee - Linux Administrator
    Disapproves of CEO

    Pros

    Entirely a hands on job. Great way to learn the ropes. It is a data center after all. Use them how they will use you and move on. Just know that from day one and you might keep your sanity and health. A lesson I learned the hard way.

    Cons

    Grinding the stone gets tiresome. Especially when pleading with management how to do things better. Unfortunately the higher ups have no management or people skills. Giving constructive criticism from a technical point of view that what we are doing is absolutely wrong is a jab to their ego and a personal attack on their position. Attempting to climb the ladder is futile and from what turns into opportunity turns into heartache. Projects will be proposed, started, and never finished or even the more insane; projects that have no tangible meaning will be initiated and finished. Basically doing the wrong thing is normal, planning for anything is negated, and catastrophe is met with panic. While one would think to learn from their mistakes; they do not and shrug it off and move in in the context of more sales, unicorns and shiny things. It's like high school all over again. Highly depressing. There are double standards when it comes to techs, and other senior administrator who does what he pleases which is usually doing nothing. There are only about 8 techs, most unskilled because of the pay rate. This causes a lot of the work to be skewed. Despite, raises are never given, supplies are never bought, people are never hired, spending is not an option. Even so with the few employees here, I have never met the CEO. Pizza for the Christmas party. No coffee pot or coffee. Asking for a raise is met with double talk and lies. Being chastised by email is a usual occurrence for miniscule things, and usually because lack of proper guidance, procedure or support. Management refuses to actually show up and prefers to work from home. Of course, they are doing nothing. It's just sad to think how intimidated I was and it turned out this way.

    Advice to Management

    As cliche as it is, pay people more.



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