Atlantis Casino Resort Spa

  www.atlantiscasino.com
  www.atlantiscasino.com
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Atlantis Casino Resort Spa Reviews

Updated August 18, 2014
Updated August 18, 2014
15 Reviews
2.9
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Farahi
4 Ratings

Employee Reviews

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  1.  

    great place to jump start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Reno, NV
    Former Employee - Marketing in Reno, NV

    I worked at Atlantis Casino Resort Spa full-time for more than a year

    Pros

    i learned a lot here, working with my very talented boss and the people within my department. I was very shielded from the politics though, which I know helped a lot. If it weren't for them, I would have quit long before. The amount of money that this casino makes is absurd, they should be able to pay their employees better. Although I must say, that when I presented them with my notice, they gave me a title change and a salary match, which was great, but I knew it would be my last raise for a LONG time.

    Cons

    Not too many perks, you must pay for your own healthcare, 401k has no match. Only "good" thing is free lunch, but you have to eat in the dungeon like basement. Oh, and to thank me for my service for the year, my christmas bonus was a free dinner for myself and someone else at the BUFFET!!!! What a slap in the face!!!

    the executive assistant editing/changed my clocked in hours every single week. which i thought was completely illegal and wrong.

    also, don't forget that you must work the hot august night event. it is a must across the entire company.

    Advice to ManagementAdvice

    better benefits and perks. management could be a little less antiquated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Top level management will take care of the hard workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Reno, NV
    Former Employee - Management in Reno, NV

    I worked at Atlantis Casino Resort Spa full-time for more than 5 years

    Pros

    Do your job well and they will take care of you. I had a great experience working for this property. Every CSM is wonderful and they work their tail off.

    Cons

    Typical casino stuff - Work every weekend, holiday, etc. FYI to others, keeping the place clean is not a negative. Some will get angry when it looks like a mess - not shocking.

    Advice to ManagementAdvice

    None needed

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Atlantis Casino Resort Spa full-time for more than 5 years

    Pros

    The best thing about working here are the hardworking people.

    Cons

    Underpaid...horribly underpaid. Management will not pay you what you are worth.

    Advice to ManagementAdvice

    Get up to speed with corporate America. Otherwise you will lose more hardworking people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Atlantis got overly conceited when they became 4 stars diamond. Instead of maintaining and improving their services,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Atlantis Casino Resort Spa full-time for more than 5 years

    Pros

    to be continued, they took away what made them a 4 star diamond.

    Cons

    They lost their original values.

    Advice to ManagementAdvice

    Need ego evaluation. Minimize foreigners in management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Hard working staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server  in  Reno, NV
    Current Employee - Food Server in Reno, NV

    I have been working at Atlantis Casino Resort Spa part-time for more than 3 years

    Pros

    Working here I was able to grow through a few different positions. My coworkers and supervisors became my family. They encouraged me to be the best I could and gave me advice along the way.

    Cons

    The only way to earn enough money to make a living was to work more hours. Due to the standard of the way food servers are scheduled, it was next to impossible to maintain anywhere close to 30 hours.

    Advice to ManagementAdvice

    Reward the supervisors and management for their hard work. They deserve a higher pay and would do just about anything for the company. They work insane hours on a low salary.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    it's fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Reno, NV
    Current Employee - Anonymous Employee in Reno, NV

    I have been working at Atlantis Casino Resort Spa

    Pros

    make competitive salary and have a full time job

    Cons

    ever changing schedule. The schedule is out like two days before the beginning of the week so there is no way to plan anything

  8. 1 person found this helpful  

    It pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Reno, NV
    Current Employee - Anonymous Employee in Reno, NV

    I have been working at Atlantis Casino Resort Spa

    Pros

    i work with good people

    Cons

    Little Chance of advancement
    Work every holiday and weekend
    Long time before you get benefits
    little performance recognition

  9. 1 person found this helpful  

    Abandon all hope ye who enter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Reno, NV
    Current Employee - Manager in Reno, NV

    I have been working at Atlantis Casino Resort Spa

    Pros

    Great people I work with and most guests are nice... other than that, absolutely nothing.

    Cons

    One of the worst places I have ever had to work. Public humiliation not part of your job description... think again, it is at the Atlantis... How about getting yelled at in front of guests by the CEO because of a piece of paper on the ground that you didn't have the chance to get to because you are doing your job helping guests... or how about being publicly embarrassed while the CEO yells at you because the men's room is dirty... never mind it isn't even your department or that you haven't even had the chance to use the restroom because you are too busy. How about no raises going into its forth year, but the directors got back their bonuses in 2010.... how about a 37% turn over of employees in one year... and upper management is so clueless that they blame the front line managers who work their butts off for "not integrating new hires into the Atlantis culture better" ... and don't dare complain because all that will happen is you will told that you are lucky to have a job. This place is nothing more than a sweat shop hidden under the guise of an award winning casino resort. They care nothing for their employees and make well known that we are all replaceable. The Atlantis exemplifies what the occupy protests are all about.... this place qualifies for one of the rings in Dante's Inferno.

    Advice to ManagementAdvice

    Most of the starting wages are the same as they were in 1994... that was 18 years ago.... share the wealth. The Atlantis prides itself on being great, but falls short of the mark because of the way it treats the people that make them successful... to truly be great you must help employees to rise up, not beat them down by publicly humiliating them. Once a month we go to a meeting to hear how well we are doing... the rest of the time we spend getting beat over the head, thrown under the bus or being intentionally humiliated. We are told not to take it personally, that it is only business... but it is almost always made personal. Just remember... even mighty Rome fell eventually.

    Doesn't Recommend
  10. 3 people found this helpful  

    Everyone is extremely scared who work there. Job security is horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Waitress  in  Reno, NV
    Current Employee - Waitress in Reno, NV

    I have been working at Atlantis Casino Resort Spa

    Pros

    Business is good and tips are wonderful compared to most food and beverage positions in the area. You can really make a lot of money there if you have a good attitude and work hard.

    Cons

    Management is rough and has a high turnover ratio. Job security is a huge concern among employees. The CEO is near impossible to please and can stress out the employees and management working there at times.

    Advice to ManagementAdvice

    I would recommend taking in consideration how hard some of the employees work and rewarding those who work hard and reinforcing their security in the company.

    Recommends
  11. 2 people found this helpful  

    Not a fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at Atlantis Casino Resort Spa

    Pros

    Free lunch and free drink after work

    Cons

    All managers acted like they were in charge, but no one really was.

    Advice to ManagementAdvice

    The GM needs to enpower the managers to make decisions without her approval.

    Doesn't Recommend

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