Atlas Copco North America Reviews

Pros

ATLAS COPCO HAS SOME OF THE MOST UP TO DATE EQUIPMENT AND IS PRETTY WELL ORGANIZED.

Cons

TONS OF MULTI-TASKING FOR VERY LOW PAY. BAD SHIFT HOURS.

Advice to Senior Management

EMPLOYEES ARE VERY UPSET WITH WAGES. PEOPLE SHOULD GET PAID FOR ALL THE TRAINING THEY HAVE LEARNED. IT WILL BE HARD FOR YOU TO KEEP YOUR PRODUCTIVE WORKERS IF SOMETHING DON'T CHANGE.

Pros

A well engineered product, easy to sell.
Average Medical benefits.
Very Good company financial benefits.
Average Pay
Flexibility and Freedom in the field.

Cons

Horrible communication
Terrible corporate culture
Severe favoritism
Terrible market penetration strategy
Horrible Pre and Post sale support

"Wham Bam Thank you Ma'am" fragmented approach to sales, Way too many salespeople involved in the account: New Product Salesman, different salesman for service, different salesman for parts, different salesman for aftermarket, and yet another salesman if they want a mobile product. And Zero communication between any of them.

Horrible product training and support, new salesman MAY receive 1-2 days of informal product review by their "Manager" (Someone who may be up to 600 miles from your territory, who doesnt return phone calls or requests for support on complicated sales)

Complete failure to support remote salespeople in a concise and effective manner.
Complete failure to be honest with salespeople regarding potential customer issues in their territories.
Complete failure to support customers appropriately after the sale is completed.

Advice to Senior Management

Market Share! Market Share! Market Share! The mantra is getting old. Invest in your salespeople with actual corporate structured training. Market share will take care itself if you field a competent, WELL TRAINED, salesforce. Improve communication in the field by consolidating Sales and Service. Let the salespeople be invested in the customer in terms of support after the sale. Improve COMMUNICATION.

Pros

pay was good and benefits, that's it

Cons

Poor management, not enough knowledge or tools

Advice to Senior Management

Listen to the employee when there is a issue, not a one sided office manager

Pros

Good products and multinational presence to support other functions. Good product line

Cons

Management doesn't trust on it's employees. Alot of talking about values and transparency but no commitment by the management. No respect of for their employees at all. Give unrealistic target dates to their employees

Advice to Senior Management

They need to stop micro managing their business and start trusting their people

Pros

The pay is better than my former company. I have received a raise before my first year and a good bonus this year. When I have needed to be off they had no problems with me taking off.

Cons

Some days I work long hours and I work in all types of weather,

Pros

Has the potental to be a great place to work.

Cons

They plant is mostly manned by tempory employees with high turn over. Management demands unrealistc production. Management does not support the line, and fails to provide the tools needed to do the job safely and in a timely manner. Many of the employees are either drunks or pill heads who do not show up to work on a regular basis. Planners or suppliers do not provide the proper on hand supply of parts to keep the line producing products and provide hours for the employees to provide for thier families. The pay is subpar for the type of product that is being provided, management does not provide training for the employees regular or temp.

Advice to Senior Management

Get less top heavy and provide support to the production line. Support the production employees and not treat them like second class citizens.

Pros

Atlas Copco makes the best products in the market.

Cons

There is a terrible lack of communication from top management down through the organization.

Advice to Senior Management

Communicate with employees and solicit feedback from them.

Pros

Good benefits. Decent pay available depending on experience and know how. Freedom to be your own boss with a company vehicle.

Cons

Management is made up of all salesman. Any service technician (not parts changer) knows that salesmen have no clue what it's like in the field. Most have no idea what they are selling.

Advice to Senior Management

Technicians that complete work on time or under time, follow rules, learn fast, and do everything asked of them are more valuable than the service technician that is acutally just a parts changer!