Atmos Energy Reviews

Pros

Atmos Energy has a culture where everyone is pulling in the same direction. There is a genuine love for the work and love and respect for each other. We call it AtmoSpirit and it is expected of all employees

Cons

Starting salaries tend to be on the low side. New hires often are little bewildered by the complexities of a gas utility.

Advice to Senior Management

Keep on keeping the main thing, the main thing

Pros

Learn customer service and gas service industry

Cons

dealing with dissatisfied and unruly customers

Advice to Senior Management

Improve office environment

Pros

Flexible work schedule, easy work, advancement from with in

Cons

Lower pay scales, minimal pay raises.

Advice to Senior Management

Pay more

Pros

allows some autonomy/ empowerment on my assigned measurements tasks

Cons

lack of communication experiences with hearing folks including local departmental mgmt

Advice to Senior Management

advice to local departmental mgmt: be open-minded, approachable/ receptive to employees and throw away unnecessary status quo

Pros

great benefit package
good communication
great co-workers
respectful of family time

Cons

no room for growth
advancements only come with the buddy system
too much mirco-management in some areas

Pros

There are a lot of opportunities for overtime. There is an exercise room for employees to use during lunch breaks.

Cons

The numerous customers who were upset over their gas being turned off. I have seen people turned off for owing $1. I understood that the company needed to make a profit, but sometimes the policies were very heartless. You can have a heart and still make a healthy profit.

Advice to Senior Management

I have never been a customer of atmos, and would never want to be one. I think your customers should be given a bit more time to pay their bills, before cutting them off, especially during the winter months.