Atos North America Reviews

Updated August 26, 2014
Updated August 26, 2014
67 Reviews
2.4
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John E. Evers, Jr.
28 Ratings

Review Highlights

Pros
  • stated desire by Atos to become a Great Place to Work and they are implementing actions to progress to that goal; 3 (in 5 reviews)

  • Work from home 2) Was lucky to be part of a great team 3) Stupid managers: Its a boon sometimes (in 3 reviews)


Cons
  • Don't even look for motivation from senior management since they are exhausted themselves because of stupid policies (in 6 reviews)

  • All the managers work from home (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Consistant for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Cincinnati, OH
    Current Employee - Network Engineer in Cincinnati, OH

    I have been working at Atos North America full-time for more than 5 years

    Pros

    Many different client enviorments to be exposed to.
    Pay can be competitive and good if your on the upswing of what Atos needs and not on the help desk.

    Cons

    To fragmented every group is in a boat to save them selves, to many towers or silos
    Much of the management works from home and is out of touch with the work place and what its like on the ground an in the trenches.
    To many chiefs and not enough Indians, To many chiefs in the kitchen.

    They have seasons in the fall and spring of laying people off. Senior people who skills become irrelvant are stack ranked an eliminated. If you take a job here please keep your feet moving and skills sharp this isn't somewhere to look to retire from. At some point you will become overhead it seems.

    Keep in mind as accounts come in things are good and secure but as soon as a client pulls out so does that funding for your team, and along with members of your team. Thats the nature of IT consulting firms in general.

    Advice to ManagementAdvice

    More face to face meetings to build a solid group fron the ground up.
    Show up and understand the work you are bringing in from clients

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Red haired stepchild of the European Champion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director I  in  Purchase, NY
    Current Employee - Director I in Purchase, NY

    I have been working at Atos North America full-time for more than 8 years

    Pros

    The people I work with are great, flexible work arrangements.

    Cons

    We've been stripped of most of our perks, closed most of our offices for increased operating margins, allowed many top notch people to walk, been shown the carrot of investment by France with no follow through.

    Advice to ManagementAdvice

    Don't hire McKinsey to tell you that we are underinvested in North America again....Captain Obvious has already left the building.....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Long hours and no training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage Engineer  in  Lake Zurich, IL
    Former Employee - Storage Engineer in Lake Zurich, IL

    I worked at Atos North America full-time for more than 3 years

    Pros

    Well, there aren't many pros but I did like working from home even if it was almost a requirement to get anything done without wasting time commuting. The pay was good but that may have been because I got to Atos via acquisitions.

    Cons

    Many...long hours, no training in my time there, little to no recognition and having to deal with not only your direct management chain but also the various account manager types that had only their own interests in mind (with few exceptions). I had a new manager, essentially, every six months because of the stress of their jobs.

    Advice to ManagementAdvice

    Consider providing training to your staff - it is a big morale boost and gives one a break from their daily grind without having to take time off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Can't blame the entire company because of the locals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Atos North America full-time

    Pros

    Great benefits. Help pay for schooling, Certs, and other packages for purchasing cars.

    Cons

    You are a vender at someones facility and the customer is always right.

    Advice to ManagementAdvice

    Please, fight back when customer changes their "standard" for the forth time and we have to rework it.
    Giving people ultimatums between professional and personal life do not make happy productive people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician  in  West Hartford, CT
    Former Employee - Technician in West Hartford, CT

    I worked at Atos North America full-time for more than 8 years

    Pros

    Good people. Company allows to work independently ,

    Cons

    not much room for advancement. pay could be better.

    Advice to ManagementAdvice

    promote

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Atos is a great place to learn what NOT to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Arlington, TX
    Former Employee - Anonymous Employee in Arlington, TX

    I worked at Atos North America full-time for more than a year

    Pros

    They are good for PTO. Salary is OK. You will be exposed to a lot of different technology, typically via sink or swim. If you are a hard worker and self-disciplined, you can learn a lot.

    Cons

    Operations and Service Delivery Management is inept and has many blind spots. IT Security is shameful for many US clients. Atos will only support the bare minimum of what a client pays for, but they don't staff to support the technology properly. The company is too focused on selling deals and data center hosting. There are several contracts where Atos NA supports an entire client environment, but there is insufficient Security. For example, many clients never even receive a vulnerability scan of their entire environment. Only the data center gets scanned. Some client environments permit uncontrolled access to the internet, users have admin rights on their machines, and antivirus is not well maintained. This leads to re-occurring outbreaks, and IT Support personnel get stuck with the work. Training for employees is just the bare minimum of what a client demands Atos employees be trained on. Managers are so over-whelmed and there is never time or money for employees to receive proper training.

    Advice to ManagementAdvice

    Focus less on selling deals to clients just to book revenue. Focus on providing best-in-class service and training employees.

    Doesn't Recommend
  8.  

    Great people but staff is shrinking in local office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager  in  Bellevue, WA
    Former Employee - Service Delivery Manager in Bellevue, WA

    I worked at Atos North America full-time for more than 3 years

    Pros

    Great local team
    Global Company
    Growing business outside of WA

    Cons

    Costly benefits
    Local office has shrunk considerably

    Advice to ManagementAdvice

    Look to provide competitive pricing for staff augmentation roles or build a differentiating service portfolio.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Worst ever experience in a career of 15 yrs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Manager  in  Columbus, OH
    Current Employee - Process Manager in Columbus, OH

    I have been working at Atos North America full-time for less than a year

    Pros

    1) Work from home 2) Was lucky to be part of a great team 3) Stupid managers: Its a boon sometimes

    Cons

    1) Liars: What you will be told about work in interview/discussion will be different than ground reality. 2) They can run 24*7 model with 3-4 people and feel proud about it 3) Perfect place to work with bunch of ITT pass outs with no motivation and skills. 4) Don't even look for motivation from senior management since they are exhausted themselves because of stupid policies. 5) Work life balance is Zero and I always felt burnt out because of 60 hrs week. 6) If you want to see that how can an IT model be run with sub standard resources using below par processes, please join them :)

    Advice to ManagementAdvice

    If you cannot guide your team properly/motivate them or deal with their issues. Keep your mouth shut and look away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good teams, challenging work, okay work/life balance, bad HR policies (salary wise)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Atos North America

    Pros

    The practice managers are extremely competent - they lead the delivery and sales of a portfolio single handed. Sales is mostly a decorative title - and primary account management is done by practice leads. If you are join the delivery side of the org. you have the excellent chance of contributing to service portfolio development, team building, customer interfacing and running ops

    Cons

    Suffers from short vision. Cannot see anything past a quarter. Hence most of the effort is spent in fire fights, and addressing current situation and not planning/investing for future

    Advice to ManagementAdvice

    1. Stop being penny-wise, pound-foolish
    2. Treat your best talents well - give out accolades, and compensate them for their hard work
    3. Do not be obtuse towards employees who came in through acquisition. Start making things right for them. 2 wrongs don't make 1 right

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Poor review and remuneration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager
    Current Employee - Program Manager

    I have been working at Atos North America full-time for more than 8 years

    Pros

    1. Flexibility
    2. Decent Work-life balance

    Cons

    1. Bad bonus structure
    2. Year-end and mid-year reviews happen 2-3 months after the year end or mid year
    3. Really poor pay package

    Advice to ManagementAdvice

    Attracting and retaining top talent is hard. The market is changing and if you want to retain top talent, then you have to motivate them to stay and contribute. The right remuneration package combined with an involved mentoring process is essential if you want to achieve your strategic objectives.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Atos North America Photos

Arlington Texas
Houston Service Desk
Houston Headquarters

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