Atria Senior Living Group Reviews

Pros

They care. Great company to work for. Good training once to get to the home office. Good pay. Great team. Regional team was very supportive and easy to approach.

Cons

TURNOVER. They have a lot of turn over. I had no idea how many people had worked at Atria until I started. High stress unless your moving in someone everyday.

Advice to Senior Management

Keep up the good work.

Pros

Some of the Dept. Heads really do care and strive to deliver excellent resident satisfaction, the sales, nursing and especially Memory care Directors really work hard and will do whatever it takes to make sure the residents are pleased.

Cons

During my 7 months there I had off maybe around 15-18 days, constantly short staffed lack of support from Exec. Dir and Regional support team. They are good for phone support but for hands on, don't hold your breathe!

Advice to Senior Management

Give your staff the proper tools to be successful, The Exec. Dir needs to have an understanding of Food service and how it works. She would think that it was as easy as snapping your fingers and everything would get done even if you were short 60 hours a week in production staff

Pros

Excellent benefits like insurance and PTO

Cons

The executive director was terrible. Would have been a good job at another location.

Pros

Friendly care staff, excellent dementia program, free lunch, great residents. Good if you're the kind of nurse that will just sign anything that management puts on your desk.

Cons

RN would assess residents to determine they require higher level of care and regional leadership would reject idea that resident was no longer safe to live there. Sales dept brings in new residents on Friday afternoon without proper documentation of assessment, unclear what medications they are supposed to be on. Atria has a set of policies and teaching manuals that differ from State regulations; corporate doesn't know what each state's regulations are and care staff becomes stuck in the middle trying to figure out what they are and are not allowed to do.
Oh and you have to wait 4 months before you get full benefits!

Advice to Senior Management

Train your regional directors in state regulations and properly train care staff on STATE regulations, not Atria's home-brewed handbook. Train sales professionals on clinical risk aspect of new residents.

Pros

High quality
Extraordinary home office support
Fair compensation/incentives
Very professional
Regular/continual employee training
Outstanding amenities for Residents
Amazing Culinary Services

Cons

Compared to other Senior Living providers, this is an exceptional company/work environment, but, limited opportunities for advancement in some markets.

Advice to Senior Management

Update the decor in older buildings, more regularly, add more Memory Care/Life Guidance communities, add more Asst. ED/training positions

Pros

good systems at the community level

Cons

constant change in regional management

Pros

Working with residents and there families is the most rewarding part of working with Atria. The seniors are great and it is rewarding to help them each day.

Cons

Poor management, lack of consideration and respect towards employees. No organization or team work. Management is often unavailable and at time unprofessional and degrades employees. Employees overworked and underpaid. Residents deserve better service. A high stress work environment.

Advice to Senior Management

Create a team and promote respect amongst front line staff and management. Management get organized and promote professionalism within management.

Pros

If you love working with seniors who are not able to live on their own and provide for themselves.

Cons

The way senior management communicates to their team.

Advice to Senior Management

Be more professional

Pros

Residents and they're families were great.

Cons

No up front training for directors
Executive Directors given to much power and not held accountable for tbad decisions they make

Advice to Senior Management

listen to front line staff...

Pros

With the right Executive Director this can be a pretty good place. If you are working with seniors, it is because you love this population. They were the best part of this job.

Cons

Powers that be at the home office in Louisville constantly changing the focus of what our program should be and not being aware of who their clients are. Profits over people, yearly rent increases and trying to "cookie cutter" so that each community is the same.

Advice to Senior Management

When managers leave, actually do an exit interview to find out why