Au Bon Pain

www.aubonpain.com
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Au Bon Pain Reviews

Updated February 28, 2015
Updated February 28, 2015
92 Reviews
2.4
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Au Bon Pain President & CEO Sue Morelli
Sue Morelli
31 Ratings

Review Highlights

Pros
  • free pastries at the end of the day (in 4 reviews)

  • Fast paced but that only makes time go by quickly (in 3 reviews)


Cons
  • such low pay it was just a waist of time and my girlfriend who was there to agrees (in 3 reviews)

  • Middle and entry level managers spend a lot of time taking cover to duck responsibility and accountability (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun and Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MTO in State College, PA
    Former Employee - MTO in State College, PA

    I worked at Au Bon Pain part-time (more than a year)

    Pros

    Lots of Hands on Training, understanding Supervisors, a great experience for what you do.

    Cons

    Sometimes bakery will underestimate the amount of bread they need to produce. Occasional Mismanagement of the main campus branch

    Advice to ManagementAdvice

    fix the bakery, you have too many Hens in the one henhouse and not enough in the next.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    LOVE ABP STAFF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier, Sandwich Maker in Providence, RI
    Former Employee - Cashier, Sandwich Maker in Providence, RI

    I worked at Au Bon Pain full-time (more than a year)

    Pros

    Love all the staff here they are truly amazing

    Cons

    none whatsoever they always have done a great job

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
  3.  

    Tedious, run-of-the-mill work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Team Member - Cashier in Bronx, NY
    Current Employee - Guest Service Team Member - Cashier in Bronx, NY

    I have been working at Au Bon Pain part-time (more than 3 years)

    Pros

    A lot of flexibility with scheduling

    Cons

    Can be manipulative with your time if you're not assertive

    Advice to ManagementAdvice

    Please choose and vet your employees better. Although this is a high turnover job, it really sucks to work with people who don't make an effort...

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Boston, MA
    Current Employee - Shift Supervisor in Boston, MA

    I have been working at Au Bon Pain full-time (more than a year)

    Pros

    This job is only for students and people who have no skills. It requires working with your body more than your mind

    Cons

    Working a food will be your last options. Food environment makes you work as donkey (change coffee, clean, prepare fruits, salad,....awful)

    Advice to ManagementAdvice

    Most of the manager have no degrees some of the not even hight school diplomat. What you will except?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Previous Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista
    Former Employee - Barista

    I worked at Au Bon Pain full-time (less than a year)

    Pros

    Sense of teamwork among colleagues
    Constant communication with upper management
    Informed on workings of company

    Cons

    Colleagues were very hit or miss with a high turnover rate
    Very low pay, especially compared to local cost of living
    Expected to go well beyond job expectations with no recognition

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Food Service. What you see is what you get.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility in Chicago, IL
    Current Employee - Utility in Chicago, IL

    I have been working at Au Bon Pain part-time (more than a year)

    Pros

    The transparency of the business.
    Simple tasks that become easier the more you complete them.
    Not a long term stressful job. Maybe some stress in the moment, but you will never spend a weekend agonizing over most events in the store.

    Cons

    Your coworkers can be a mixed bag of tricks. but remaining professional will keep that at a minimum.
    Like any job, you have to take orders from management. it can sometimes feel a bit demeaning.
    Don't expect to break the bank any time soon.

    Advice to ManagementAdvice

    Remain respectful, and make sure that you express gratitude.

    Recommends
    Neutral Outlook
  8.  

    Lack of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Au Bon Pain

    Pros

    employee discount & Free coffee & tea

    Cons

    have to pay for food as a Manager

    Advice to ManagementAdvice

    hire quality people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Terrible

    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Au Bon Pain part-time (less than a year)

    Pros

    The people I worked with were nice.

    Cons

    Most of management were incompetent and very rude. Scheduling was terrible. Just overall not a very good working environment.

    Doesn't Recommend
  10.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Bronx, NY
    Former Employee - Cashier in Bronx, NY

    I worked at Au Bon Pain full-time (more than a year)

    Pros

    The best reasons to work here are the people who you work with. Fast paced but that only makes time go by quickly. It's a good place to start for a good job, but it all depends the location.

    Cons

    The pay is bad. Promotion is rare which makes people leave the job quickly. Lots of favoritism goes on. And corporate gives very little back to employees after hard work.

    Advice to ManagementAdvice

    Encourage growth in the company by promoting people. Learn to speak to employees with respect as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Atlanta, GA
    Current Employee - Associate Manager in Atlanta, GA

    I have been working at Au Bon Pain full-time (more than a year)

    Pros

    Great company to work for and grow with.

    Cons

    I haven't had any cons about this company since I been with them.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO

Au Bon Pain Photos

Outside of Au Bon Pain headquarter offices located in Boston, Massachusetts. (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)

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