Au Bon Pain

  www.aubonpain.com
  www.aubonpain.com

Au Bon Pain Reviews

Updated December 6, 2014
Updated December 6, 2014
85 Reviews
2.5
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Au Bon Pain President & CEO Sue Morelli
Sue Morelli
30 Ratings

Review Highlights

Pros
  • free pastries at the end of the day (in 4 reviews)

  • Fast paced but that only makes time go by quickly (in 3 reviews)


Cons
  • such low pay it was just a waist of time and my girlfriend who was there to agrees (in 3 reviews)

  • Middle and entry level managers spend a lot of time taking cover to duck responsibility and accountability (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Food Service. What you see is what you get.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility in Chicago, IL
    Current Employee - Utility in Chicago, IL

    I have been working at Au Bon Pain part-time (more than an year)

    Pros

    The transparency of the business.
    Simple tasks that become easier the more you complete them.
    Not a long term stressful job. Maybe some stress in the moment, but you will never spend a weekend agonizing over most events in the store.

    Cons

    Your coworkers can be a mixed bag of tricks. but remaining professional will keep that at a minimum.
    Like any job, you have to take orders from management. it can sometimes feel a bit demeaning.
    Don't expect to break the bank any time soon.

    Advice to ManagementAdvice

    Remain respectful, and make sure that you express gratitude.

    Recommends
    Neutral Outlook
  2.  

    No respect and no care of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Philadelphia, PA
    Current Employee - Associate Manager in Philadelphia, PA

    I have been working at Au Bon Pain full-time (less than an year)

    Pros

    Experience that's it. Oh maybe some of the food items.

    Cons

    Everything! Please if you're reading this review understand that this company is trying to be like Panera Bread, but failing in every way. They treat their employees like bodies instead of people (well most of them do) and disregard any employees plans and goals outside of work. I am a manager in this company and they really have no idea how to manage a business. The computer system is outdated, the money management system is archaic and again I can't stress this enough but they have no respect for their employees. I am warning you do now working for this company they will just use you as a warm body instead of as a person.

    Advice to ManagementAdvice

    Quit while your ahead, because this business will not last long if you keep doing what you're doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Bronx, NY
    Former Employee - Cashier in Bronx, NY

    I worked at Au Bon Pain full-time (more than an year)

    Pros

    The best reasons to work here are the people who you work with. Fast paced but that only makes time go by quickly. It's a good place to start for a good job, but it all depends the location.

    Cons

    The pay is bad. Promotion is rare which makes people leave the job quickly. Lots of favoritism goes on. And corporate gives very little back to employees after hard work.

    Advice to ManagementAdvice

    Encourage growth in the company by promoting people. Learn to speak to employees with respect as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Atlanta, GA
    Current Employee - Associate Manager in Atlanta, GA

    I have been working at Au Bon Pain full-time (more than an year)

    Pros

    Great company to work for and grow with.

    Cons

    I haven't had any cons about this company since I been with them.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Too much micro-managing and not enough trust in employees to do their jobs

    Current Employee - Cashier in New York, NY
    Current Employee - Cashier in New York, NY

    I have been working at Au Bon Pain part-time (less than an year)

    Pros

    Fun co-workers and interactive store manager

    Cons

    Always being criticized by district manager and "big boss" whenever they visit the store, which is way more often than necessary.

    Advice to ManagementAdvice

    Show more appreciation for workers, so that workers are encouraged to grow with the company and there won't have to be a new manager every month..

  7.  

    Upside down and backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Au Bon Pain

    Pros

    Crew is interesting, lots of great personality.

    Cons

    No one seems to know what they are doing...especially management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good concept, but corporate can be frustrating at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cafe Associate in State College, PA
    Current Employee - Cafe Associate in State College, PA

    I have been working at Au Bon Pain part-time (more than an year)

    Pros

    Food is cooked fresh unlike some other competitors, and the fast paced atmosphere is very convenient for the on-campus environment that I work at.

    Cons

    Facility is not large enough to hold high volumes of people and many guests are dissatisfied.

    Advice to ManagementAdvice

    Layouts of the store need to be re-evaluated depending on location.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    I worked at the au bon pain at indianapolis airport and it was the easiest job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Indianapolis, IN
    Former Employee - Cashier in Indianapolis, IN

    I worked at Au Bon Pain part-time (less than an year)

    Pros

    It was a really easy job.

    Cons

    It got really boring because if you work 2nd shift then sometimes it would go hours before you would have another customer. So your just standing for 8 hours.

    Advice to ManagementAdvice

    Make it comfortable for the cashier.

    No opinion of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Prep/Customer Service in New York, NY
    Current Employee - Food Prep/Customer Service in New York, NY

    I have been working at Au Bon Pain full-time (more than 5 years)

    Pros

    To aquire experience, learn to work as team.

    Cons

    There are chances for promotions within the company, as you are require to learn all the positions is great if you want to learn. You do get a week vacation but no sick days. While I was there I didn't receive a raise for three years due to the economy..

    Advice to ManagementAdvice

    Workers should be able to get paid sick days, and raises should be given yearly specially if you have a good hard worker.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Terrible company, you can do better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Maker
    Current Employee - Sandwich Maker

    I have been working at Au Bon Pain full-time (less than an year)

    Pros

    I loved the friendly working environment and managers are completely down to earth. Food is 1/2 off to employees and getting paid weekly is also a plus. They are willing to work with your schedule.

    Cons

    You get paid close to nothing and moving up from the bottom is not only hard, but RARE! If you get a raise is either .50 or $1. You're expected to work extreme hours and do much for such little pay.

    Advice to ManagementAdvice

    Pay your employees better and treat them with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Au Bon Pain Photos

Outside of Au Bon Pain headquarter offices located in Boston, Massachusetts. (Photo by Coolcaesar - available under under CC-BY-NC-SA 3.0 & GFDL, v1.2)

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