Auberge Resorts Reviews

Updated January 9, 2015
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4.3
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Mark Harmon
3 Ratings

8 Employee Reviews

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  1. Great Benefits, Micro management is in effective

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Runner in San Diego, CA
    Former Employee - Food Runner in San Diego, CA

    I worked at Auberge Resorts

    Pros

    Some of the best benefits in the service industry

    Cons

    Micro management resulted in poor communication and lack of results when certain issues needed to be addressed.

    Advice to Management

    hire managers based on experience and actual performance


  2. Great, ambitious, and experienced people...still very entrepreneurial

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Executive in San Francisco, CA
    Current Employee - Property Executive in San Francisco, CA

    I have been working at Auberge Resorts full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Auberge manages a small but growing portfolio of luxury resorts. The senior managers are talented (big ex-4 seasons experience). Strong F&B leadership. Culture is good. Pay and benefits seem comparable to other management companies. Amazing diversity.

    Cons

    The company sometimes bites off more than it is prepared for. Under resourced IT systems.

    Advice to Management

    Grow the base. Improve the bench-depth. Fix the "Cons".


  3. Great company just needs a few updates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Auberge Resorts full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Positive work environment, not a "corporate" place for the most part, empowered to make guests happy.

    Cons

    Poor training, terrible office space and not nearly enough of it for all staff who needs desks, inconsistency of service standards from one department to the next

    Advice to Management

    Invest in better management training and enforce that they then train staff properly and to the right standards.


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  5. Chill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter in Bluffton, SC
    Former Employee - Waiter in Bluffton, SC

    I worked at Auberge Resorts part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great money, excellent clientele, lucrative job, fun environment, very social environment

    Cons

    management is clueless and needs your help; this results in getting away with a lot


  6. Boutique company filled with good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Marketing & Strategy Intern in Los Angeles, CA
    Former Intern - Marketing & Strategy Intern in Los Angeles, CA

    I worked at Auberge Resorts as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management team that values every employee, at all levels. As an intern, I had direct access to c-suite execs and decision makers, and the ability to offer my input (and it was genuinely considered).

    Cons

    No ones fault but my own, I did not feel sufficiently challenged. Informal culture (this was a con for me, but might not be for others)

    Advice to Management

    Continue to seek new, fresh talent and continue to value them!


  7. Great Company to work for, fantastic culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auberge Resorts full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture, people, leadership and brand vision.

    Cons

    Limited resources and training, systems and technology are not current

    Advice to Management

    Invest in the people who are making a difference.


  8. Great company in the hospitality industry!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rutherford, CA
    Former Employee - Anonymous Employee in Rutherford, CA

    I worked at Auberge Resorts full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Family feeling atmosphere and delivery to all guests who enter. Wonderful perks and incentives to give 150% each and every day and feel that it is making a difference and appreciated on all levels! Products and properties you can be proud representing, which cycles into great opportunities and experiences.

    Cons

    Long hours, tough guests, high stress, fast paced, striving for perfection at all times.

    Advice to Management

    Keeping open communication with all employees and departments and allowing people to feel that their opinion matters will only make it a stronger place to be.


  9. Helpful (1)

    Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Auberge Resorts full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Auberge is unique with locations and people. The family ownership and work environment make it a special place to work. The people are great and hotel locations amazing.

    Cons

    They need to invest in training, hospitality classes and employee benefits.

    Advice to Management

    To be a number 1 rated resort employees need tools, training and money for hotel improvements. Resources are too thin to do your job well.



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