Auntie Anne's Reviews

Updated July 3, 2015
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3.2
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Recommend to a friend
Approve of CEO
Auntie Anne's President & CEO William Dunn
William Dunn
21 Ratings

Pros
  • The free pretzels were nice to eat (in 12 reviews)

  • Fun making pretzels makes time go by fast, relatively easy job (in 10 reviews)

Cons
  • No opportunity for growth, poor owner involvement, low pay (in 5 reviews)

  • Also being a minimum wage job with no foreseeable raises there is little incentive to stay on board for the long run (in 5 reviews)

More Pros and Cons

117 Employee Reviews

Sort: Popular Rating Date
  1. Love it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Rochester, NY
    Former Employee - Associate in Rochester, NY

    I worked at Auntie Anne's part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great place to work, especially in high school and through college. Fun environment! People really love their pretzels

    Cons

    I am not sure there were really any cons that I would have about working here. It is very much a team environment from open to close and you have to have an open attitude about that.

    Advice to Management

    Keep up the good work! Step up on the POS systems that were extremely outdated when I was there.


  2. Awesome company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Philadelphia, PA
    Current Employee - Crew Member in Philadelphia, PA

    I have been working at Auntie Anne's full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great managers, free food, Great coworkers, and loving family like environment

    Cons

    Very small store, so once everything is done it's done, so until a plane let's out your really stuck doing nothing. But co workers keep you smiling and laughing while waiting for customers


  3. Good Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Marengo, IN
    Current Employee - Manager in Marengo, IN

    I have been working at Auntie Anne's (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Corporate is great to work for. The atmosphere is good, and pay is okay.free pretzels when you work.

    Cons

    Pay should be better, fast paced, insurance is not great. Equipment needs to be updated, and only paying minimum wage to crew.

    Advice to Management

    Pay more to everyone, crew, and managers, Maybe go to a 4 day work week for managers, and upgrade old equipment


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Auntie Annes

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auntie Anne's

    Pros

    The food is great, employees are nice and you can interact with customers

    Cons

    Possible burning injuries, unfair hours, working in hot conditions and not getting a break unless you work over 6 hours.


  6. Working at Auntie Ann's

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's

    Pros

    Paid more then minimum wage, free pretzels, team work environment, easy/no-brainer work, gain valuable experience

    Cons

    Work weekends, fast pace environment, small working space, incredibly busy on weekends and holidays, standing for long periods of time.


  7. Auntie Anne's Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -food
    -learning good customer service
    -learning how to upsell
    -fun environment

    Cons

    -rude customers
    -a lot of cleaning


  8. Good place to start

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's

    Pros

    Good place to start getting some experience with customer service.

    Cons

    Pay is not that great.


  9. Auntie Annes Waynesboro, VA 22980

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Waynesboro, VA
    Former Employee - Manager in Waynesboro, VA

    I worked at Auntie Anne's (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I needed a job and it was a paycheck to pay bills.

    Cons

    Owner is very unprofessional. Doesn't treat employees with respect. Text work schedules to employees instead of posting them. Employees work long hours with no breaks or lunch. Expects the same employees to cover for employees that don't show up for work. Asks same employees to constantly come to work on days off because someone doesn't show up. Bad work environment.


  10. great job if you are good with people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Washington, PA
    Current Employee - Assistant Manager in Washington, PA

    I have been working at Auntie Anne's full-time (Less than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Pay, benefits, free pretzels, promotions, Flexible scheduling

    Cons

    some drama, Weekends, only managers get Full time


  11. A help

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auntie Anne's part-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Always surrounded by people,
    Pay increases,
    Good hours,
    Easy to learn job

    Cons

    It can get very busy



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