Auntie Anne's

www.auntieannes.com

Auntie Anne's Reviews

Updated January 27, 2015
Updated January 27, 2015
94 Reviews
2.9
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Auntie Anne's President & CEO William Dunn
William Dunn
17 Ratings

Review Highlights

Pros
  • Free pretzels and a nice peaceful atmosphere to work in (in 12 reviews)

  • Fun making pretzels makes time go by fast, relatively easy job (in 10 reviews)


Cons
  • No opportunity for growth, poor owner involvement, low pay (in 5 reviews)

  • Also being a minimum wage job with no foreseeable raises there is little incentive to stay on board for the long run (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auntie Anne's

    Pros

    Fantastic group of people, from the franchisees to the corporate office. Home office employees genuinely care about those at the store level.

    There's a good amount of autonomy for field employees; if you're good at your job you won't be micromanaged. I enjoyed being able to be creative and try new things with my store group.

    Cons

    No real room for advancement for field employees.

    Advice to ManagementAdvice

    Develop a career path for consultants to keep good employees engaged.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun While It Lasted...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Washington, DC
    Former Employee - Crew Member in Washington, DC

    I worked at Auntie Anne's

    Pros

    Free Food
    Easy Work
    Chill Environment
    Fun Environment
    Location

    Cons

    No Days Off smh
    Manager Was Bias

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Job for H.S. students Maybe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auntie Anne's

    Pros

    Learned alot about marketing up selling and customer service, all you can eat pretzels.

    Cons

    Little pay for lots of work, no insurance, slow workers, management issues.

    Advice to ManagementAdvice

    Situate the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Just pretzels and lemonade.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead in Merrimack, NH
    Current Employee - Shift Lead in Merrimack, NH

    I have been working at Auntie Anne's full-time (more than 3 years)

    Pros

    Lots of hours to pick up, easy management position on my resume. This job is demanding but really increases one work ethic and has developed me in a more professional manor.

    Cons

    You work with pretzels and lemonade. The only bad thing is when the malls are in the slow season drama starts.

    Advice to ManagementAdvice

    Be more straight forward to employees.

    Recommends
    Neutral Outlook
  6.  

    The best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auntie Anne's

    Pros

    Cinna sticks are f***ing amazing

    Cons

    No thing bad to say

    Advice to ManagementAdvice

    Have kelly work everyday

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Mediocre franchise, absolutely horrible at making employees content

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Strongsville, OH
    Current Employee - Employee in Strongsville, OH

    I have been working at Auntie Anne's part-time (more than 5 years)

    Pros

    Easy, trivial job with no real challenging tasks.
    Used to have awesome employees, not the case anymore.

    Cons

    Is in the mall
    Basically no upward movement within franchise including pay, aside for being promoted to a supervisor and making $. 15 more for way more responsibility
    Received a single raise of about $. 20 after working for 5 years
    Management does not treat every employee equal whatsoever, certain people are punished for things that others do with no repercussions
    People who have no idea how to work or follow instructions are continually hired

    Advice to ManagementAdvice

    Hire people that can actually do a job
    Implement some sort of raise program for employees so they're not working for multiple years without receiving any more money than people who are recently hired
    Reprimand all employees equally, no playing favorites and punishing some while others continue to behave poorly with absolutely no repercussions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Managing a snack place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Buffalo, NY
    Current Employee - Store Manager in Buffalo, NY

    I have been working at Auntie Anne's full-time (more than a year)

    Pros

    Job isn't very difficult, pretzels are quite good

    Cons

    Company tries to dictate every aspect of management: from hiring/terming to how you write your schedule.

    Advice to ManagementAdvice

    Be in the store more often

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Syracuse, NY
    Former Employee - Shift Supervisor in Syracuse, NY

    I worked at Auntie Anne's full-time (more than 3 years)

    Pros

    Fun making pretzels makes time go by fast, relatively easy job. Most Co-workers are great and love talking to regulars.

    Cons

    Sometimes times are slow and all you are doing is making product and throwing it away. it is kind of depressing but what can you do?

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good starting company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Strongsville, OH
    Former Employee - Crew Member in Strongsville, OH

    I worked at Auntie Anne's full-time (less than a year)

    Pros

    You could take home pretzels if you closed, it was a really simple job. As long as you tried to upsell and make combos and such, they treated you well. Lots of opportunities to pick up shifts and get some hours. The coworkers were awesome while I was there. Great company overall.

    Cons

    Pretty small raises, not very much room for advancement unless you're at corporate. My manager was kind of ridiculous sometimes when it came to just nitpicking everyone. Kinda sucks around the holidays, but every mall job sucks then. This is a good first job/high school job.

    Advice to ManagementAdvice

    better raises, people will stick around longer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good workers bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Duluth, GA
    Former Employee - Shift Manager in Duluth, GA

    I worked at Auntie Anne's full-time (more than a year)

    Pros

    Good workers
    Nice customers
    Discount
    Made friends
    Good for college students

    Cons

    Management
    Salary
    Cut time
    Dont pay for overtime

    Advice to ManagementAdvice

    Care more bout your workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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