Auntie Anne's Reviews
Updated Jan 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 22 ratings Employees are "Satisfied" |
CEO Rating
Based on 1 ratings
President & CEO |
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| 1–10 of 22 Auntie Anne's Reviews | Sort by |
Pros
- Treated as equal (friendly managers & coworkers)
- Clean & safe work environment
- Above minimum wage
- Flexible with your schedule
- Holiday & anniversary bonuses
- Free pretzels on your shift
- Monthly coupons/discounts for yourself/family/friends
Cons
- Likely to get burns (from ovens, warmer), but that's a given
Pros
Great Pay, Easy Job, co workers are ok, training sessions, owner is personable and involved with every employee. Decent job for someone without much experience.
Cons
Micro management, no benifits for full time employees, no holiday pay, management is not organized, breaks are not paid, changes in scheduling without notice.
Advice to Senior Management
Salary incentives are nice. If managers are on duty they should know how the store is operated. Listen to your employees.
Pros
The one I worked at I was able to eat pretzels whenever it was not busy. Which would be nice, if it wasn't busy!
Cons
Boring and repetitive, if it wasn't for my coworkers, I would have quit a long time ago. Lowest amount of minimum wage too.
Advice to Senior Management
Please, provide better work conditions for your workers, and give out some type of reward to keep your staff trying their best.
Pros
The owners are great, the management is awesome. The crew is like family and everyone gets along, Theres not much stress and hardly any drama,
Cons
Sometimes we can have rude customers and sometimes things dont go so smoothe and it makes it a little complicated. But overall not to many cons
Pros
caring loving atmosphere friendly people hard workers and good management
Cons
crabby customers cranky employees every now and again
Advice to Senior Management
no advice needed keep up the good work.
Pros
They're flexible with me. They have the perfect balance of employee/friend relationship. The current management is smooth. There are rare discrepancies within our workplace. All of the employees function together well. Everyone knows what their task is, and they get it done.
Cons
There isn't a sufficient way to deal with rude customers, or a way to defend ourselves from customer complaints. The uniform is a little ridiculous, and having the right size shirts would be nice. It takes a while to get things fixed when they break, for example, our lemonade machine has been broken for probably over a week now. It would also be nice if we could take tips, it doesn't make sense to me that we can't.
Advice to Senior Management
Sometimes I feel like credit isn't given where credit is due. The wrong people are in better positions than those that know what they're doing. Eventually, the problems are addressed, but I wish they were realized sooner. All around though, I feel like the leadership among the shift managers and senior manager is superb. Our staff is efficient and cohesive.
Pros
Friendly people, Creative new ideas, really great first job, not stressful..upbeat and fun!
Cons
Just the retail hours in the mall.
Advice to Senior Management
Doing pretty great, keep it up!
Pros
fun, caring people, no drama, everyone gets along, pay well. great hours, great oppertunity, leadership, respectful, great job, no worries!
Cons
everyone has their ups and downs but auntie anne's will always be a family. their isnt to many downfalls auntie anne's is a great place to be.
Advice to Senior Management
I think the hard workers should have more attention and pick the right people to be shift leader not the lazy ones;)
Pros
One of the most fun reasons to work at Auntie Anne's is the oppurtunity to earn money and promotions through secret shop, staff promotion, etc. On a more personal level, the experience gained from working at Auntie Annes is something that will always be put to use throughout your life. The close network of friends gained from working at Auntie Anne's is also a benefit. Also, the free access to a pretzel here and there is an enjoyable plus, along with the discounts provided for you and your family.
Cons
One of the downfalls of working at Auntie Anne's is the lack of professionalism of the managerial staff with their duties performed. The unpredicability of busy hours is another downfall, although one that cannot be prevented.
Advice to Senior Management
For those in leadership positions, be more professional with your managerial duties such as creating and changing the schedule and with paperwork that needs done. Also, with relaying information about the store to employees concerning tasks that need performed, things that you may be unhappy with that need to change, and with notifying employees about changes around the store. Also, praise employees for a job well done when deserved.
Pros
Friendly co-workers, clean environment, upbeat, satisfying job
Cons
Not enough hours for me on the schedule
Advice to Senior Management
The management at Auntie Annes is excellent!!
