Australia Post Reviews

Updated March 10, 2015
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2.7
40 Reviews
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Ahmed Fahour
21 Ratings

Employee Reviews

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  1. Long term contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Analyst in Melbourne (Australia)
    Current Employee - Test Analyst in Melbourne (Australia)

    I have been working at Australia Post

    Pros

    Easy going and a relaxing place to work

    Cons

    Entrenched middle management, very little innovation and consistently refuses to ultimately fulfill customer needs. Just enough is the mantra

    Advice to ManagementAdvice

    Whatever products and services that customers want ensure that you go all the way to fulfill them instead of making half-hearted efforts

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. Just another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Officer in Melbourne (Australia)
    Former Employee - Project Officer in Melbourne (Australia)

    I worked at Australia Post

    Pros

    - Agile environment. Though not very mature
    - Great and supportive team members

    Cons

    - Type of work assigned to project team is not exciting
    - No clear plan/direction on the next piece of work for project team
    - Project teams feel isolated from each other
    - Workplace/desk is not well design/layout for project team
    - Force contractors to take 4 weeks off during Christmas period

    Advice to ManagementAdvice

    - Share your vision/plan to delivery team
    - Treat contractor the same as permanent

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Worst job of my working life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Contact Representative in Brisbane (Australia)
    Former Employee - Customer Contact Representative in Brisbane (Australia)

    I worked at Australia Post

    Pros

    My team-mates. Outdoor BBQ area. Handy location. Can walk out 8 hours after you start. Generous personal break allowance.

    Cons

    Was trained by an incompetent, blithering idiot. Boss was totally unsuited personality-wise. Upper management are cunning, ruthless and passive-aggressive, and aren't afraid to fabricate evidence of alleged misdemeanours against people they don't like. Micro, micro, MICRO management and LOTS of selective nit-picking made the environment totally demoralising.

    Advice to ManagementAdvice

    Don't promise the world and deliver an atlas. Management should actually follow your alleged ethics and cultural pillars instead of disregarding them personally and only using them as a disciplinary tool for their minions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Greedy top managers who don't care or look after employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postal Manager in Brisbane (Australia)
    Current Employee - Postal Manager in Brisbane (Australia)

    I have been working at Australia Post full-time (more than 8 years)

    Pros

    Great pay for uneducated, great super scheme.

    Cons

    No flexible work arrangements in place

    Advice to ManagementAdvice

    Offer flexible work agreements and you might get to keep valuable staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Long work time

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Australia Post

    Pros

    Good staff culture and experience

    Cons

    No transparency from management to staff

    Advice to ManagementAdvice

    Have some respect for emplyees

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 10 years and nothing for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Postal Service Officer in Canberra (Australia)
    Former Employee - Postal Service Officer in Canberra (Australia)

    I worked at Australia Post full-time (more than 10 years)

    Pros

    Structured environment. Good pay and Flexible hours.

    Cons

    I worked for Australia Post for 10 years and always put my best effort in, even when others were slacking off. I kept up with my training and even paid for Business Management Tafe courses out of my own money so that I could advance into management. I left when I had kids and after that it has been impossible to get back into Australia Post. I've applied for positions online for the last three years but haven't even had an interview. I don't understand why they don't want to hire someone who has 10 years of experience working for Australia Post and that doesn't need any training. I have remained up to date with training by working at LPO's.

    Advice to ManagementAdvice

    Hire someone who already has the experience and training so that you don't' have to pay for training.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. Country shops left hanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postal Services Office
    Current Employee - Postal Services Office

    I have been working at Australia Post part-time (more than 8 years)

    Pros

    The fellow staff and customers

    Cons

    My store has been short staffed for six months due to some genius cutting down the hours of one of our positions. Worst hiring methods ever.
    I personally have been trying to complete further training and keep hitting a brick wall but cant move up until this training is done.

    Advice to ManagementAdvice

    Your doing it all wrong. Get out of the cities and look at country towns people stressed and over worked because your methods are not working

    Disapproves of CEO
  9. Delivery facility posties and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Australia Post full-time (more than 8 years)

    Pros

    Secure, reasonable pay for the sort of work, early starts & early finishes are often possible

    Cons

    Delivery centre management can be a strange bunch, ranging from micro managing nuts to those who keep out of your way. Not a very educated or informed lot in general.

    Postal Delivery Officers are subject to the vagaries of the weather and varying workloads; the physical requirements can be challenging; but most of all have to take the supervision by many lower and middle managers who'd be lucky to break the century, IQ wise.

    Advice to ManagementAdvice

    Extreme time and motion style management went out with the Ark. Join the late 20th century, at least.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Sales Exeutive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Melbourne (Australia)
    Former Employee - Sales in Melbourne (Australia)

    I worked at Australia Post full-time (more than 10 years)

    Pros

    care about its people, consistent values, try to offer work-life balance

    Cons

    Leadership lacks direction, doesn't walk the talk, poor communication. Very top heavy, extremely political, people work hard but don't know what the company expects from them. Leadership is very self promoting.

    Advice to ManagementAdvice

    Have a strong corporate direction and communicate it properly to staff. Stop the politics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Unethical and highly political company with no loyalty to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Australia Post full-time (more than 5 years)

    Pros

    Best reasons to work here...you get a staff discount at postal shops !!!

    Cons

    Performance appraisal systems is unethical. It has nothing to do with your meeting of objectives. Its all about who you know.Retrenchment lacked integrity. No attempt to re-deploy middle management. No loyalty. People with 30 years experience walked out the door on the same day.Internal jobs given to ex NAB colleagues. Many are not advertised internally. Continual re-structuring, no investment in training, no career opportunities. Salaries not competitive. Highly political. No room for people who give honest opinions for the benefit of the company.If you are not a "yes-man", you will be exited. Constructive dismissal is the term used

    Advice to ManagementAdvice

    Sit up and take not of what your employees are saying. The performance appraisal system is a complete farce !. Hire people who are qualified to do the role, and be prepared to listen to those who have a valid opinion, based on experience. They may prove to be your best resources, even if they are not "yes men"

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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