Authenticom Reviews

Updated April 30, 2015
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5 Employee Reviews

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  1. Working here is fast-paced, challenging, stressful, but overall a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist II
    Current Employee - Customer Service Specialist II

    I have been working at Authenticom full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Casual dress code, free coffee, free lunch every Friday from a local fast food establishment, relaxed workplace, friendly and helpful people, PTO is accrued and usable from day 1

    Cons

    Too few managers, high stress load, management seems reactionary and behind-the-curve to marketplace changes instead of being proactive to changes they know are going to happen

    Advice to Management

    Management needs to be more proactive when they know wide-spread marketplace changes are going to occur, as opposed to the current waiting game they are used to playing


  2. Great Atmostphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in La Crosse, WI
    Former Employee - Anonymous Employee in La Crosse, WI

    I worked at Authenticom full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome products, great people, relaxed atmosphere. Overall, the people who work there are great and there is plenty of room for advancement with hard work. Plus you can wear shorts if you want!

    Cons

    Still a young company that is working out some organizational kinks. Nothing to worry about, but some people stress about change.

    Advice to Management

    Keep up the good work. I thought the management team was great. They give people opportunities to shine and are always willing to teach.


  3. Great place to work if just starting your career, but low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Crosse, WI
    Current Employee - Anonymous Employee in La Crosse, WI

    I have been working at Authenticom full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fun, relaxed, and casual environment. Depending on your position, hours are very flexible. Decent PTO, and grows significantly the longer you stay. In general, the employees are relatively young (aprx. 25 - 35 on average). It is a great place to start your career, although be prepared for a lowball offer. Work-life balance is very good, and you typically won't have to work too many overtime hours. Very easy to make friends, and the environment helps make up for the low compensation. I've made some great friends while here.

    I would recommend this position to new college grads if you are still living in the area. Hang around for a year, but after that, you can get a pay increase by quite a bit at any other company you are interested in.

    Cons

    Extremely low compensation. Nowhere close to market average, and somewhat insulting. But if it is your first professional level job, at least you can put the experience on a resume.

    Middle management doesn't listen too well to their employees, are very hesitant about any kind of change. You will notice a constant theme of "well, this is the way we have always done it, so just keep doing it that way." This isn't necessarily always a bad attitude, but has prevented the company from adopting new technologies, and as a result, continue to develop with technology that was popular 7-10 years ago. Things don't get fixed as much as they just receive a band-aid. Management is also very chatty - constant whispers, and if someone doesn't like you, don't expect to be around for awhile.

    Advice to Management

    Listen to your employees, and quit being afraid of change. If you can't adapt to the changing market, then you shouldn't be in this role. Be upfront with your employees. Look at wages, and realize how much employees are undervalued. You are incredibly lucky that intelligent individuals are willing to accept such a low compensation, but don't be surprised when they leave a year later.


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  5. I have worked at this company and lost all respect for the owner.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Authenticom full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free lunch Fridays, company gives out $50 bills to make you feel good...

    Cons

    There is a significant gap in the communication of organizational goals and the lack of implementation of a training program, which creates great chaos and an insecure workforce. Many departments operate in a constant state of strained resources, leading to lengthy cycle times and conflicting priorities.

    Advice to Management

    Learn your job and teach your trainer on how to train!


  6. Good place to work for staters

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Authenticom

    Pros

    Small environment that offers flexible hours

    Cons

    lack of coherence with the management



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