Auto Club of Southern California Reviews

Updated August 27, 2015
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Auto Club of Southern California President and Chief Executive Officer Robert T. Bouttier
Robert T. Bouttier
69 Ratings

Pros
  • Good Benefits with company paid pension plan (in 19 reviews)

  • It's a stable company but not much room for growth (in 14 reviews)

Cons
  • Worst of all is the mediocre upper management resistant to change (in 12 reviews)

  • Executives boast about there being no work/life balance whatsoever (in 5 reviews)

More Pros and Cons

253 Employee Reviews

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  1. Work within the culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Club of Southern California full-time (More than 5 years)

    Pros

    Great salaries, great bonuses. Recession proof industry. Work hard and get paid very well.

    Cons

    Little room for advancement.

    Advice to Management

    None


  2. Claims adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Service Representative II
    Current Employee - Claims Service Representative II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto Club of Southern California (More than a year)

    Pros

    Great salary, lots of room for growth and great managers

    Cons

    The work hours aren't the best

    Advice to Management

    Keep doing what you're doing!


  3. Helpful (6)

    Operations

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Auto Club of Southern California full-time (More than 3 years)

    Pros

    Coworkers are friendly. Job itself provides great learning opportunity.

    Cons

    Executives are so out of touch from the general employee population. Inflexible, very conservative, backwards thinking.

    Advice to Management

    Put yourself in employees shoes when making decisions that affect them.


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  5. Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Cerritos, CA
    Former Employee - Project Coordinator in Cerritos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly co-workers willing to learn.

    Cons

    Management not attentive to the internal customer (employees) needs.

    Advice to Management

    Treat the internal customers with the same respect as the external customers or you will continue to lose a wealth of knowledge that can not be found in books.


  6. Great Career Potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook

    I have been working at Auto Club of Southern California full-time (More than 10 years)

    Pros

    Great benefits(medical/dental), supportive management, pension, matched 401k, paid vacations.

    Cons

    Long hours and large workload.


  7. Claims rep 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Camarillo, CA
    Current Employee - Claims Adjuster in Camarillo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Auto Club of Southern California full-time (More than a year)

    Pros

    Rewarding to help people, doesn't get boring

    Cons

    Overloaded with work, unrealistic expectations, stressful

    Advice to Management

    Stop putting so much pressure on MSI!!!


  8. Travel Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Culver City, CA
    Former Employee - Service Representative in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto Club of Southern California (More than 3 years)

    Pros

    Plan personal vacation trips both donestic and international

    Cons

    Nothing to report good wnvironment

    Advice to Management

    Management is cooperative and friendly


  9. Helpful (3)

    Sr technical consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Consultant in Costa Mesa, CA
    Current Employee - Senior Technical Consultant in Costa Mesa, CA
    Recommends
    Negative Outlook

    I have been working at Auto Club of Southern California full-time (More than a year)

    Pros

    Loyalty to its staff is legendary, therefore most of its staff is close to or over geriatric state. Nicely located

    Cons

    Just like most companies, cubicles are crap and show complete lack of respect for employee. Very traditional lacks any stimulans for improvement.

    Advice to Management

    Adhere more to industry standards, try to invest in quality of the IT process. Invest in true corporate architecture at every level and try to implemen a development methodology!


  10. Claims Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for.

    Cons

    Work load is very high.


  11. Service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palmdale, CA
    Current Employee - Anonymous Employee in Palmdale, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Auto Club of Southern California full-time (More than a year)

    Pros

    I loved my co-workers I worked with and the benefits.

    Cons

    The worst job I've ever had in my life.



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