Auto-Owners Insurance Reviews

Updated July 21, 2015
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3.4
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Jeffrey F. Harrold
63 Ratings

Pros
  • Christmas Bonus, Profit Sharing Bonus, 37 (in 12 reviews)

  • They also don't lay off employees, so there's a lot of job security (in 12 reviews)

Cons
  • No opportunity for advancement, low pay and two faced middle management (in 5 reviews)

  • Promotions are based on who can truckle the most, not actually who does the best job (in 4 reviews)

More Pros and Cons

120 Employee Reviews

Sort: Popular Rating Date
  1. 4 years on the job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Atlanta, GA
    Current Employee - Supervisor in Atlanta, GA

    I have been working at Auto-Owners Insurance full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    37.5 hour work week, flexible working schedule, health coverage (self insured), pension, and work/life balance

    Cons

    very conservative culture, annual salary adjustments, many employees not looking to advance or further career.

    Advice to Management

    Salary adjustments are much needed


  2. Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Bear Lake, MN
    Current Employee - Anonymous Employee in White Bear Lake, MN

    I have been working at Auto-Owners Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for.

    Cons

    I can't think of any.


  3. Associate Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Underwriter in Lakeland, FL
    Current Employee - Associate Underwriter in Lakeland, FL

    I have been working at Auto-Owners Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    AO is a very stable and consistent company. They have a very friendly work environment. Agents love this company. The benefits are pretty nice. Although the salary is below industry they provide yearly bonuses and profit sharing, which sometimes make up for that. The best part is that they pay for all your insurance certifications and leadership courses.

    Cons

    Very micromanaged. Not much flexibility in hours (everyone leaves at lunch at the same time, not a minute prior). Stuffy work environment, and usually never in the big city because they try to be prudent.


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  5. Safe. Sound. Secure.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Support Specialist in Lansing, MI
    Current Employee - Underwriting Support Specialist in Lansing, MI

    I have been working at Auto-Owners Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Conservative company. Management is always accessible, the CEO is very personable and knows you by name. Great benefits.

    Cons

    Not enough money offered to associates. Barely make ends meet.

    Advice to Management

    The only thing I would say is to be competitive in salary. It's hard to feel valued when you often can't pay your bills.


  6. Helpful (1)

    Marketing Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Auto-Owners Insurance

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very stable company. Good advancement opportunity if you are willing to be proactive in your continuing education, especially if you are willing to relocate.

    Cons

    Very rigid and traditional atmosphere. Sometimes it feels a little stifling but at least you know what is expected. Lower than average pay in the industry.


  7. Helpful (1)

    Old-school culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Lansing, MI
    Current Employee - Business Analyst in Lansing, MI

    I have been working at Auto-Owners Insurance full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - stable company, won't get laid-off and really difficult to get fired (which can also be a bad thing depending on the associate because there are times when people need to be let go) - always get a Christmas bonus and usually receive a profit sharing bonus once or twice a year - full benefit package - never bored, they always keep me busy in my dept.

    Cons

    - very old-school culture * professional dress is required at all times * changes, enhancements, etc. often have to run through layers of management to get approved * perception is very important * expected to arrive early, do not be even a minute late or you will be reprimanded * have many unnecessary meetings - pay is very low compared to industry - many associates in management around the company are not fit for management * some were good at their jobs so they were promoted to management, even though they have no idea how to mentor and lead people * some associates just "put in their time" and got promoted because of seniority * lack of leaders and mentors in management seems to be a problem is many areas of the company, especially in IT

    Advice to Management

    Promote leaders and mentors instead of people with seniority; just because someone is good at their job or been at the company a long time does NOT mean they are fit to lead people. Also, drop all the formalities and some of the old-school culture. Some associates are leaving the company, especially in the last year, due to low pay. But many associates left because they were sick of the professional dress or not being allowed to go to the cafeteria after 8:00AM or having no flexibility in hours, etc.


  8. Helpful (1)

    Handling auto and bi claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Escanaba, MI
    Current Employee - Claims Representative in Escanaba, MI

    I have been working at Auto-Owners Insurance full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good job stability. Quick pay increases when you first get employed. The manager is pretty easy going. It was an excellent job to start out on.

    Cons

    Difficult clients, micro managing, the company claims they are "prudent" but really are just cheap, not enough freedom or education.


  9. Helpful (1)

    Very Traditional Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Auto-Owners Insurance full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Auto-Owners is a very stable place to work. They are very proud of the fact that they have never laid anyone off, and it is very difficult to get fired. Auto-Owners also respects your personal life. You will never have to work more than 37 1/2 hours a week. This is especially rare in the IT world. The people are also very friendly in general. It is mostly filled with older employees.

    Cons

    Salaries appear to be lower than average, especially in IT. This means that the talent base is also lower than average, and it can be hard to learn from others. Professional attire is mandatory for all departments. This is crazy in the 21st century. Even IT workers who never see outside vendors still have to wear ties all the time. It can be hard to buy in to the product that the company is selling, considering they are a traditional insurance company.

    Advice to Management

    Get rid of the professional attire. Raise IT salaries.


  10. Helpful (1)

    Boring and Draining

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Developer in Lansing, MI
    Former Employee - Associate Software Developer in Lansing, MI

    I worked at Auto-Owners Insurance (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The salary was decent, the benefits were tolerable, and I only had to work 7.5 hours a day.

    Cons

    There wasn't always work to do. It seemed that performance was not that important to managers; as a result, many bad to mediocre developers were able to stay around and "succeed". This led many of the good developers to leave for other jobs which in turn furthered the decline.

    Advice to Management

    Reward true excellence and raise the standards. Treat the developers like developers and not like insurance salesmen.


  11. Helpful (4)

    Starter Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Lansing, MI
    Current Employee - Software Developer in Lansing, MI

    I have been working at Auto-Owners Insurance full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Competitive starting salaries, a few wonderful co-workers

    Cons

    The company is slow to change and loses a lot of employees after one year (and they know it). They do not offer a flexible work schedule and are slow to increase salary with experience. Many in positions of authority in the IT department are so out of touch with current technology that they don't even know what Google Docs is... Some of the management is very poor. The work environment is political in a way that feels like high school.

    Advice to Management

    Only those that are willing to advocate for their team should manage a team. Otherwise, the team loses functionality and the company gets a bad name.



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