AutoNation Reviews
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Company Rating Based on 6 ratings “Dissatisfied” |
CEO Approval Based on 5 ratings Mike JacksonChairman and CEO 40% |
Reviews are posted anonymously by employees (updated Oct 4, 2009)
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Pros
There is a clearly defined procedure that takes the element of surprise out of the equation.
Cons
The beauracracy for each elements of the business is extremely extensive...be aware.
Advice to Senior Management
Micromanagement is a huge negative and teamwork should be emphasized in order to create a cohesive working environment... understanding your individual sales staff and their unique abilities/experience will help tailor your managerial style for each individual to the benefit of the dealership (i.e. more sales).
Pros
some of the best emploees around
Cons
LONG hours No balance for your own life. low comission pay. financial punishment for low csi even if proven beyond your control. no support staff ie. cashiers, apointment takers, cust service support
Advice to Senior Management
Happy employees make happy customers and I am not happy when i know I will be working 50-60 hours next week and still may not make enough to pay the mortgage
Pros
Autonation is a process driven company. Follow the process while employed and you will gain a whole lot of knowledge and you will truly become a quality seasoned Sales Professional.
Cons
The Company does not adjust store hours to allow employees to have a better quality of life. The hours are long and not necessary. Managers are worked hard and are accountable for more and more responsibilities and are not salaried. Your pay is based on sales performance so you tend to make less and less money every pay period in a tough economy.
Advice to Senior Management
Have your HR Department and Market Presidents put together a company survey for employees in order to see how Autonation can become a better employer. During a tough economy many of the Sales Associates, Sales Managers, Office Personel, Service Writers, Service Managers and Techs that are left are the best of the best. You know this becuase they were seleted in many cases to stay with the company and not laid off during a tough economy. These are your core employees and it would be nice to compensate them a little more as things improve with time. Many of their complaints are similar go out and find out. Listen to them, because they are talking.
Pros
The pay is great compared to similar jobs. The benefits are good, but the employer match for 401k was just discontinued. The facilities look good to someone who doesn't work there. Store has lots of potential to make money.
Cons
The management comunicates very poorly with employees, no matter how many unnecessary meetings are held. Complaints are ignored or not delt with in a timely manner. Dishonest employees are allowed to do whatever they please. The work environment is overall negative. The facilites look good on the outside, but are poorly constructed and cheap. Performance reviews are not realistic.
Advice to Senior Management
Managers are too worried about customers and therefore neglect employees. Identify and get rid of problem employees. Have written rules that will be followed instead of spoken rules that can be changed to benefit whoever the manager likes. Managers need to be on the same page and have better comunication between themselves.
Pros
The jobs available here are pretty simple. If you aren't looking to be challenged this company is an okay place to work.
Cons
Outside of the obvious negative connotations associated with working for an auto dealer, the environment breeds quite a bit of its own negativity. The wide range of backgrounds and levels of competence that exist among those with the same job titles is astounding.
Advice to Senior Management
If you want to build a customer friendly environment it has to start from the top down. When so many of your stores are run by number oriented, self-serving managers the effects are clear to the customer. You end up with a staff of similarly oriented individuals (whether by need to conform, or desire for advancement).
Pros
It is just a job, based on the current company benefit program there isn't much good about it. Company policy on commision or flatrate is so confusing it boggles the mind. For a company that is in the Fortune 500 it isn't making it a very attractive place to work.
Cons
Very expensive health insurance, no dental or vision care, few holidays, no sick pay. Incompetent or very inexperienced lower level management. Upper level management that doesn't care about employees. More or less typical for this industry.
Advice to Senior Management
Might want to try to give back to employees instead of just taking away all the time. Look at your lower level management, very inexperienced. You need to look at giving something back instead of the you can make only so much profit off a car doesn't work. It isn't the economy that has your stock tanking.
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