AutoNation

www.autonation.com

AutoNation Reviews

Updated January 25, 2015
Updated January 25, 2015
242 Reviews
3.7
242 Reviews
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AutoNation Chairman and CEO Mike Jackson
Mike Jackson
160 Ratings

Review Highlights

Pros
  • Also, the opportunities for advancement and promotability (in 8 reviews)

  • Autonation Toyota provides a great work environment (in 12 reviews)


Cons
  • We do work long hours; however that is to be expected in the Automotive Industry (in 19 reviews)

  • Change the pay plan to screw the salespeople (even more (in 14 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    the worst work experience in the automotive trade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mercedes-benz Sales Specialist in Pompano Beach, FL
    Former Employee - Mercedes-benz Sales Specialist in Pompano Beach, FL

    I worked at AutoNation

    Pros

    the benefits are above average

    Cons

    when all else fails, chop the sales force pay to compensate the upper management.

    Advice to ManagementAdvice

    get to the bottom of why the top sales specialists are a breed of professional people now gone from the front line!

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Never seen such contempt from a company towards it's employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Technician
    Current Employee - Service Technician

    I have been working at AutoNation

    Pros

    Skilled techs seem to be paid at the highest hourly rate in the area, at least for now. If you do a good job with few comebacks you are generally left alone.

    Cons

    Employees who lie, cheat and steal are the first to be promoted. Upper management cares only about profit and slashing wages....Autonation preaches about ethics but has none whatsoever. Work until you die, 8 days a week if they could do it to you!! They'd rather spend money on lawyers than doing whats right to their employees or customers!! Greed, and profit are the only thing that drives this business. Autonation-Destroying the industry one day at a time. Can't work anywhere else becuase they make back-door deals with other local dealerships not to hire their employees.Well, you have a job don't you? That's what you'll hear when you mention dirty words to your management team when you ask about taboo topics such as a cost of living raise.

    Advice to ManagementAdvice

    Take care of your employees- They are #1 !! In turn, they will take care of your customers, and the business will thrive. Cut out the fat and pay the money to the people in your company who really work. Multiple layers of regional, market, etc presidents, VP,s...You'd get more for your money paying out on the dealership worker level...Yearly new "pay plans" aka, pay CUTS, 7 day a week, 12 hour days, your employees are burnt out.The customers can see this, and feel it. There is more to life than work and profit. Stop destroying families with excessive work hours!!

    Doesn't Recommend
    Disapproves of CEO
  3. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lot Porter in Santa Clara, CA
    Current Employee - Lot Porter in Santa Clara, CA

    I have been working at AutoNation

    Pros

    Working at AutoNation allows you to interact with customers and coworkers of various backgrounds. You also get to wash and clean your own cars for free.

    Cons

    Everyone is constantly mistreated. Management tends to be very greedy, especially with the people who are out to earn a commission. You can be rest assured that if you work in an hourly position, the people who are earning commission will make you work very hard so that they can earn a bigger paycheck, at your expense. Also, although sales guys may get mistreated once in a while, they are treated like Gods. Management will walk stomp all over you in order to make them happy. They earn the company a lot of first time buyers, and A LOT of money.

    Advice to ManagementAdvice

    Listen to your employees. We voice our concerns for a reason. Do not try to overwork us for low pay and put us all under very stressful conditions, just so you can look good to the higher-ups in corporate. Also, don't leave us understaffed for several months and complain about why performance level has dropped from previously. We get tired! We are not machines! We are human!

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Human Resources Specialist
    Former Employee - Human Resources Specialist

    I worked at AutoNation

    Pros

    - Fast paced
    - Tons of employee relations exposure
    - Decent bonus structure

    Cons

    - HR Director & HR Manager show favoritism to personal friendships
    - HR Director & HR Manager will tell you how "available" they are, but they rarely return a phone call and typically respond to an email in one or two word answers
    -Poor overall management

    Advice to ManagementAdvice

    Maybe a management team needs to be in place that are not best friends out side of work.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    work for a local owned dealership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at AutoNation

    Pros

    if you are sick and need insurance, or you like having incoming calls recorded without callers permission, good place to learn how not to sell automobiles

    Cons

    corporate beancounters turning screws to lower commission wages to equivlent to miminum wage for hours worked, or as close as they can. Follow-up system flawed and prone to theft of leads by by those with managers password. however the got it. change a few letters on a name and anyone can steal a lead. Avoid working sales for this corporation

    Advice to ManagementAdvice

    update your software, buy a product that is not so time wasting, make all managers fill a handwritten up log and be responsible for their top sales consultants who break all the rules: stealing others customers, not telling people when they to sell them and destroy what the previous relationship if they cant close right now. Find a system where it doesn't take 5 hours for a cash deal that the price was already quoted the day before. Stop forcing optional equipment down unwilling customers throats.

    Doesn't Recommend
    Disapproves of CEO
  7. 4 people found this helpful  

    Too Corporate for the Automotive Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at AutoNation

    Pros

    Large Company, Large Inventory (for car sales), Talented Employees, Some external perks (discounts on merchandise from other vendors.), Several dealerships/locations can help if a location change becomes an issue.

    Cons

    The industry can be known for back-stabbing, the pay plan is poor in comparison to dealerships owned by smaller and less corporate groups, the health insurance benefit options are costly and do not provide sufficient coverage, the hours are generally 50+ and in an economy where auto sales has declined, your draw works out to be less than minimum wage and your commissions may not come anywhere near what you could be making hourly (more industry related), advancement within the company is not what you know, it's who you know.

    Advice to ManagementAdvice

    You have some talented employees who are square pegs being forced to fit into round fittings - not every position should have a payplan based on a template.

    Doesn't Recommend
    No opinion of CEO
  8. 4 people found this helpful  

    Find somthing else somwhere else- PLEASE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - SERVICE ADVISOR in Denver, CO
    Current Employee - SERVICE ADVISOR in Denver, CO

    I have been working at AutoNation

    Pros

    some of the best emploees around

    Cons

    LONG hours No balance for your own life. low comission pay. financial punishment for low csi even if proven beyond your control. no support staff ie. cashiers, apointment takers, cust service support

    Advice to ManagementAdvice

    Happy employees make happy customers and I am not happy when i know I will be working 50-60 hours next week and still may not make enough to pay the mortgage

    Doesn't Recommend
    No opinion of CEO
  9.  

    Find another place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technician in Mountain View, CA
    Current Employee - Technician in Mountain View, CA

    I have been working at AutoNation

    Pros

    It is just a job, based on the current company benefit program there isn't much good about it. Company policy on commision or flatrate is so confusing it boggles the mind. For a company that is in the Fortune 500 it isn't making it a very attractive place to work.

    Cons

    Very expensive health insurance, no dental or vision care, few holidays, no sick pay. Incompetent or very inexperienced lower level management. Upper level management that doesn't care about employees. More or less typical for this industry.

    Advice to ManagementAdvice

    Might want to try to give back to employees instead of just taking away all the time. Look at your lower level management, very inexperienced. You need to look at giving something back instead of the you can make only so much profit off a car doesn't work. It isn't the economy that has your stock tanking.

    Doesn't Recommend
  10.  

    It was awful. I worked in Payroll at their Irving Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoNation

    Pros

    None that I know. People are always quitting and management does not care...

    Cons

    Pay is low and not at par with the workload. It is a stress environment. And if you are black, forget about promotion. You can be there as long as and will not be promoted.

    Advice to ManagementAdvice

    Change

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Just a huge disappointment to work here... really not worth wasting time of your life you'll never get back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Management
    Former Employee - Service Management

    I worked at AutoNation full-time (more than 3 years)

    Pros

    A company that doesn't appreciate your hard work and efforts. Bust your back for them and people are laid-off because a new regional V.P. decides he is the savior of a temporary dip in profit. Can be better if the General Manager really cared about his hard working employees and the benefits they bring to the table.

    Cons

    Most of the employees are great people. There is a rotation of bad apples that would be better off working elsewhere.

    Advice to ManagementAdvice

    Dedicated employees don't come around often, would be a huge benefit if they were appreciated more and not discarded like yesterdays newspapers.

    Doesn't Recommend
    Negative Outlook

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