AutoTrader
3.1 of 5 175 reviews
www.autotrader.com Atlanta, GA 1000 to 5000 Employees

AutoTrader Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.1 175 reviews

                             

61% Approve of the CEO

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Sandy Schwartz

(28 ratings)

52% of employees recommend this company to a friend
175 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "At one time you could make great money, work from home, cool parties, great product"
    in 12 reviews
  • "Work/life balance highly encouraged"
    in 9 reviews
Cons:
  • "Work life balance is gone since they have taken away things, like telecommuting"
    in 11 reviews
  • "Excessive meetings from upper management to lower level employees"
    in 13 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Comp & Benefits
           
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    • Approves of CEO

    1 person found this helpful  

    You get out of it more than what you put in to it.

    Senior Manager (Current Employee)
    Atlanta, GA

    Pros- Smart, skilled, and experienced people (mostly);
    - Strong corporate values (honesty, fairness, competition) are more than just lip service;
    - Honest and relatively transparent dealings with customers;
    - Corporate puts real resources and money behind community service;
    - Employee happiness efforts are more than just lip service. Talk is backed by money and time;
    - Lots of opportunity if you are not an idiot;
    - Very strong financials;
    - Serious attention paid to costs of each project;
    - Corp. not afraid to spend serious money for perceived benefits'
    - Well-managed growth;
    - Company genuinely strategizes for next generation.;
    - Generous pay and benefits, including pension.
    - Interesting problems to solve in a vertical backed by lots and lots of spending.
    - Really nice facilities;
    - Full gym on site. First-class equipment, personal trainers - all FREE;
    - Decent food options in the subsidized cafe

    ConsLike all large companies, ATC feels growing pains - too few processes and SOP becomes too much process and SOP. Eventually it will even out.;
    - Very often plans don't survive contact; Lots of hero efforts by individual contributors are often required for projects to succeed. And they often do.
    - Too much red tape sometimes to get things done.
    - Lots of powerpoint and political buy-in required for significant efforts. (not any different than any other place really)
    - It's a first-name place. An hourly worker can call the CEO by first name and it's normal.
    - Can be hard to get recognized, stand out from the crowd. Depends on what department you work in and who your bosses are

    Advice to Senior ManagementYou're doing fine. Way better than a lot of places. If it's not the ideal place, it's certainly trending in the right direction.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Software Engineer

    Anonymous Employee (Current Employee)

    ProsGreat Place to work and have fun

    ConsUneven opportunity depends on people

    Advice to Senior Managementform process

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good, but seems like some of the wrong people get promoted.

    Anonymous Employee (Current Employee)

    ProsGreat place to learn a lot and develop your business skills. Great benefits, PTO and competitive compensation

    ConsLack of diversity at executive level, growth opportunities and promotions not balanced across all areas

    Advice to Senior ManagementListen to your employees about the issues they have with the direct management and departmental leadership - they are speaking the truth!

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    • Culture & Values
           
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    Great people, but a lack of transparency or appreciation from management.

    Digital Media Designer (Former Employee)
    Atlanta, GA

    ProsPlenty of great people and personalities. Benefits are great.

    ConsCustomer Operations department is all about numbers with little appreciation for individual contribution. Recent management changes have lead to uneasy environment with no work/life balance. Strict clock in times, break times, and shift bids contribute. Constant initiatives to show upper management appreciates employees and wants their opinions, but rarely are any changes put into place. Performance reviews are nonsense.

    Advice to Senior ManagementPractice what you preach

    Yes, I would recommend this company to a friend

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    Great company with room for improvement

    Anonymous Employee (Current Employee)

    ProsI really enjoy the people I work with.

    ConsToo many layers that hamper progress.

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    Data Architect Co-Op

    Data Architect Co-Op (Current Employee)
    Atlanta, GA

    ProsGreat Leadership, experience, and exposure

    ConsNot yet mature standards and history of program

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    4 people found this helpful  

    Was a fun place to work

    Advertising Consultant (Former Employee)
    Charlotte, NC

    ProsGreat people to work with, but necessarily to work for at ATC. This was a great place to work, but the cultured changed dramatically over the last year. The pay was very not very stable, and made it difficult to budget. The company is very generous with its resources. However, as an individual contributor there is very little autonomy to conduct good business. Also, opportunity is very limited and it appears that the model is to look outside company for management hires.

    ConsThe business landscape is changing around ATC, but it appears that it is being ignored. Low to mid level management were at the right place at the right time. Many are not qualified to manage, but were promoted due to ¨being hot¨ at the time of opportunity. These managers would not have been as successful in current selling conditions.

    Advice to Senior ManagementLook out side of ATC portfolio of products to partner with ad networks. Also, the days of commanding a premium are waning.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

    4 people found this helpful  

    Fast-paced Dotcom / advertising company

    Senior Project Manager (Current Employee)
    Atlanta, GA

    ProsAt least for awhile this was a tremendously fast growing Dotcom company with tremendous opportunity. The company is owned by Cox Enterprises, and more recently, Private Equity has taken a stake. Most of the early explosive growth has slowed, and the company is now operating as a more mature and more slowing growing company. If you enjoy working on interactive and website projects, it can be a fairly innovative environment with some rewarding and challenging projects. They do invest in training, and they developed a pretty robust in-house training curriculum.

    ConsSome departments are much better than others. Although it's a technology company, it's driven by advertising. Most of the best opportunities are lavished on Marketing and Sales. It can be a great place if you're in one of those departments. Other groups often donn't get the same respect, to include IT, the PMO, Operations, etc. Several departments to include IT and the PMO have had a tremendous amount of turnover. Directors, in particular, seemed to last about 6 months in a role, before they were replaced. Also, I witnessed the company let go a number of talented and seasoned individuals while bringing in a wave of new hires. A lot of this activity seemed to be focused on cost cutting and reducing veterans while the company attempted to prepare for an IPO that never materialized.

    Advice to Senior ManagementStay loyal to and provide opportunities to the employees that drive your success

    Yes, I would recommend this company to a friend

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    4 people found this helpful  

    Good job to have for a couple years max- You will tap out or you will burn out

    Advertising Consultant (Former Employee)

    ProsOpportunities to travel/dine in different cities, 401K, Brand Recognition, home-office

    ConsLack of Professional Development availability; Ever-changing compensation plan; poor & unprofessional middle-management; cronyism; over-priced products and strong competition...

    ATC used to be a great company to work for. The culture was one of appreciating employees' efforts and contributions as the basis, or at least a huge factor, in the success of the company. Compensation was great- you could earn good money; there were several fringe-benefits like employee events, contests with great prizes/money, expenses were approved for most items; nice overnight trips with dining, realistic revenue goals, etc. Overtime, however, - and especially after the acquisition of the other businesses - employees were not celebrated, expenses tightened up big time (I couldn't expense pens or highlighters or post-its, b/c they couldn't be exclusively used for ATC purposes!), goals increased significantly, pay plans changed for the worse (and continued to do so very regularly), career paths vanished, structured/professional management disappeared and was replaced with the people who got in at the right time and stayed friends with the right people and who managed by the seat of their pants (ironically there was way increased corporatism going on as well); prices for dealers increased, and so on!
    Ultimately, with all of these changes, hard work became useless. The work load essentially doubled over the past couple years- really impacting work-life balance- and the pay decreased significantly, like 30-40%! The attitude of the company really changed towards reps. You could be retaining hundreds of thousands of dollars (if not in the Million range) and still creating additional revenue but if you didn't meet the increased goals every single time, you were done- bulls-eyed for getting canned. If you're in an area where's there's constant opportunity (new dealers, dealers you haven't maxed out yet...) this might not be a problem, but for a lot of areas, there are NO more new dealers and dealers are NOT willing to pay twice as much for a product they get from cars.com or other places with better results, and having a few different products (that are still pricey) that don't really deliver ROI isn't a help either and isn't fooling dealers. This is a huge area, ATC needs to stop the arrogance. It's not the only thing helping dealers sell cars- dealers know this, competitors know this, but ATC ignores it.?? This is not a great way to ensure long-term adoption and belief in the product.
    In addition, if you aren't part of the "in" group or "favorites" you might as well pack your bags...you will be expedited out (especially in the above referenced situation, you'll have the odd's slowly stacked against you...decreased territory, re-alignment that leaves you with less than ideal accounts, singled out & micro-managed, left out of group meetings, scrutinized intensely...etc) and you will have zero career path- you will be overlooked and not even told about opportunities...these will promptly be bestowed on a person of a more favorable status before you even know they exist. Overall, there's a complete lack of structure in how to properly navigate in this company, no uniformity between regions/districts- at best it'll be like fumbling around in an unfamiliar dark room trying to find the light switch.

    Advice to Senior ManagementTake a genuine interest and concern for what's really happening in the field- how reps AND dealer-customers really feel...and make decisions in accordance with that, not despite of! Properly compensate your reps and morale and performance will probably benefit.

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    7 people found this helpful  

    National Sales Software Division

    Sales (Former Employee)

    ProsBenefits, healthcare, 401k matching 6%

    Cons1. ATC bought all these software companies but do not have a knowledge base on how to run them. They basically purchased 4 companies who have overlapping products and by default they pit Homenet, Vin, Vauto and CDM all against each other and want all companies to leverage autotrader to get in with dealers.

    2. its not about whats remotely best for the dealer it's about what is financially best for ATC. Example: if a dealer can buy VIN's market-pricing tool for $300 or Vauto for $2000 then they want the VIN rep to back off. Which is fine if all companies are on board which they are not. VIN wants all of their products in stores including Inventory and Market Pricing and Autotrader does not. VIN is not on the same page as Autotrader.

    3. VIN pushes ERRONEOUS information to dealers on the capabilities of their CRM, Market Pricing tool, Desking and inventory and ESPECIALLY their Websites/SEO.

    4. Environment - While autotrader supposedly has a professional culture they allow VIN and Homenet to be run like unprofessionally and hostile. (in regards to how they treat their employees) Example - constantly swearing at the sales reps and not approving expense reports for their internal amusement which ties up the finances of the sales reps.

    5. The offer drastically different pricing to dealers based on the mood of the sales managers (more so VIN than anyone else)

    6. While the price of the products/solutions are extremely high compared to the competition, they have no problem A. staying in lavish hotel rooms up to $300 per night with out approval, B. throwing lavish parties with bands like kid rock and matchbox 20 and C. allowing dinners up to $85 per person when traveling and much higher if traveling with others. Who pays for all this??? The dealers for solutions that do not deliver the ROI it once did.

    7. Verbal discrimination which autotrader is aware of and consistently does nothing to stop it which adds to the uncomfortable work environment.

    8. These guys have obviously saturated the market, have layers of management and have run out of worthy products to sell.

    9. Success is not determined by ability, it's directed by who the managers like or are sleeping with.

    Advice to Senior ManagementDissolve all employees who are part of the BLB's (you know who they are). In addition just do an overhaul of these guys that are heading up these different companies.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at AutoTrader reviews and ratings — including employee satisfaction and approval rating for AutoTrader CEO Sandy Schwartz. All 175 reviews posted anonymously by AutoTrader employees.