AutoTrader Reviews

Updated April 26, 2015
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3.3
223 Reviews
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Sandy Schwartz
50 Ratings

Pros
  • At one time you could make great money, work from home, cool parties, great product (in 12 reviews)

  • It is a fast paced company but allow for great work life balance (in 11 reviews)

Cons
  • Work life balance, multiple systems to work with that may not always talk to each other (in 16 reviews)

  • Excessive meetings from upper management to lower level employees (in 14 reviews)

More Pros and Cons

Employee Reviews

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  1. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Memphis, TN
    Former Employee - Account Executive in Memphis, TN

    I worked at AutoTrader full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of freedom. Great benefits. Good training.

    Cons

    Management needs to understand that not everything is cut and dry in the sales process. Each client is different and has their own personalities. Many times you must conform to the surroundings. For example: what works very well in the northern regions of the country may not be very prosperous in southern regions.

  2. Helpful (1)

    Advertising Consutant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoTrader full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Solid company with great benefits. They offer excellent training and you get good support from management to help execute on the objectives.

    Cons

    Just as many companies have done recently they have increased the sales objectives making it harder to obtain quota. This change has impacted the pay plan which resulted in a net loss to the potential income.

  3. Management of Retail, Call Center, Marketing and Account Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Irving, TX
    Current Employee - Account Manager in Irving, TX

    I have been working at AutoTrader full-time (More than a year)

    Pros

    Driven, always learning and thriving on team work, multitasking and employee training and development

    Cons

    Management and constant changes in comp plan

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good benefits package and historically a leader, however new management team is underwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at AutoTrader as a contractor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very good benefits package including a pension, which is surprising today. Competitive salaries and long term incentives for management. Beautiful offices and a commitment to training and personal growth. Now part of Cox Automotive so there are many divisions and opportunities if you look for them.

    Cons

    Unrealistic expectations by the leadership team and a lack of innovation and oversight have put the company in a position of playing catch up in the industry. A disastrous redesign of the site two years ago has hurt the company and they have been slow to recover. Ethical lapses have hurt credibility with customers and employees. Current direction of introducing products to compete with clients is troubling.

    Advice to Management

    Get real with expectations and reset the budget. Do not threaten employees if sales objectives are not met...this is a sign of desperation and has resulted in a loss of respect and trust.

  6. Diversity in the work place.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoTrader

    Pros

    AutoTrader has a employee friendly work - life balance in its HQ. It has recreational areas on its 2nd floor to relieve stress.

    Cons

    AutoTrader lacks diversity in the mid to upper management ranks. Ther are African-American American women as Sr. Managers but only a few African-American men. There are a smaller number above that. I'm sure there are more qualified people of color who would meet their needs if given an opportunity.

    Advice to Management

    Bring in more African-American males, Latino males, etc.. for some of your Director and VP ranks. You will be pleasantly pleased with their expertise.

  7. Helpful (2)

    Lack of Stability and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at AutoTrader full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits, great solutions to offer customers, well known brand,decent compensation at certain levels

    Cons

    Lack of Leadership, Slow to Market with products, Stability is very questionable, inconsistent messaging

    Advice to Management

    Be more transparent with your employees, foster a culture of work life balance

  8. Implementation Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoTrader

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good Benefits - met some great peers

    Cons

    Poor Management - No training to speak of

    Advice to Management

    Don't act like your a big deal with Momma and daddy being from the other side of the tracks and how you love Harley dealership

  9. Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at AutoTrader

    Pros

    Good Pay, vacation and benefits.

    Cons

    High Pressure, high turnover and employees are not valued.

    Advice to Management

    Treat your sales people better and they will stay longer and sell more.

  10. Good company with solid backing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoTrader

    Pros

    great benefits, stability and security

    Cons

    too hard for some to make big/hard decisions

  11. Helpful (2)

    Great Company but not a career company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoTrader full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company as far as benefits and employee development.

    Cons

    Too rigid with evaluations. No career path for employees. Not willing to work with valuable employees to keep them. No valuable leadership. Does not apply the policies to upper management regarding promotions.

    Advice to Management

    Learn what your employees are doing to make you look good. Notice those that do not blow their own horn. Pay attention to your loyal workers while they help you move around in the company. Stop stepping on the backs of others to make yourself look like you know what you are doing when you know it is your team who is holding it together. The customers are still there because your team knows their job and it's not because of leadership its because of their loyalty to the customer.

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