AutoZone

www.autozone.com

AutoZone Reviews in Atlanta, GA

Updated September 25, 2014
Updated September 25, 2014
753 Reviews
2.8
753 Reviews
Rating Trends

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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
435 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Full of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager/Parts Sales Manager in Atlanta, GA
    Former Employee - Assistant Manager/Parts Sales Manager in Atlanta, GA

    I worked at AutoZone full-time (more than 3 years)

    Pros

    Great people and immediate managers. very flexible hours and understanding if you need a day off.

    Cons

    District and Regional Managers are all about blowing smoke and fake promises. Along with plenty of micro managing.

    Advice to ManagementAdvice

    Take more care of your employees. They are the face and talent that makes your bonus happen.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager in Jackson, GA
    Former Employee - Parts Sales Manager in Jackson, GA

    I worked at AutoZone full-time (more than a year)

    Pros

    20-30 % discount provided for all employees

    Cons

    Most store locations are too under-staffed to provide quality customer service.

    Advice to ManagementAdvice

    At a minimum, have (3) employees on duty at all times.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not a bad place to get retail experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager in Cumming, GA
    Former Employee - Parts Sales Manager in Cumming, GA

    I worked at AutoZone full-time (more than a year)

    Pros

    The experience I got working for autozone I still use today.

    Cons

    The sales goals are a little outrages for some of the products they expect you to push on customers.

    Advice to ManagementAdvice

    Don't dock peoples' hours when the near over time.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    challeging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager (PSM) in Atlanta, GA
    Former Employee - Parts Sales Manager (PSM) in Atlanta, GA

    I worked at AutoZone part-time (more than a year)

    Pros

    you will learn whats needing to repair cars

    Cons

    to many demands for the rate of pay.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Easy work, bad employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Atlanta, GA
    Current Employee - Assistant Store Manager in Atlanta, GA

    I have been working at AutoZone full-time

    Pros

    The work was easy and the hours not bad 35 -40 a week.

    Cons

    Employees have horrible work ethic.

    Advice to ManagementAdvice

    Care about your employees more and not just your customer!ERS.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Parts Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager in Lake City, GA
    Current Employee - Parts Sales Manager in Lake City, GA

    I have been working at AutoZone full-time (more than 5 years)

    Pros

    Discount card, discounts on products from other companies

    Cons

    not a set schedule, pressure to sell and no training

    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Store sales and commercial sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts and Commercial Sales in Fayetteville, GA
    Former Employee - Parts and Commercial Sales in Fayetteville, GA

    I worked at AutoZone part-time (more than 3 years)

    Pros

    decent hours, easy work, commercial sales is more enjoyable.

    Cons

    poor pay, odd hours (closing and then opening the next morning) lack of respect, very little opportunities for advancement.

    Advice to ManagementAdvice

    respect your employees, follow through with your promises.

    Disapproves of CEO
  9. 2 people found this helpful  

    Long hours never enough always wanting more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Decatur, GA
    Current Employee - Store Manager in Decatur, GA

    I have been working at AutoZone full-time (more than a year)

    Pros

    helping customers, helping people, pays the bills

    Cons

    long hours no appreciation no backing from upper management un real expectations for one person to fulfill

    Advice to ManagementAdvice

    come to the store level to see what the managers go through on a daily basis.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Awful management, Pay doesn't reflect knowledge, No motivation to perform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR) in McDonough, GA
    Former Employee - Customer Service Representative (CSR) in McDonough, GA

    I worked at AutoZone part-time (more than a year)

    Pros

    Sometimes you'll get good people to work with. decent job security, they will work around school schedule

    Cons

    The problem with AutoZone is that the store managers really have no authority to run their store. The company throws around the term 'manager' and they use people who have no business being in a leadership role to fill those positions. Everyone starts at the same pay, regardless of what you know. Discrimination is a real issue in the stores, and the schedule is very inconsistent. I worked here part-time for my first two years of college while getting my mechanical engineering degree, I have several ASE certifications, yet I was making less than the girl who didn't know what a spark plug was. Don't even bother trying to beat your sales goals, being a top performer doesn't mean you'll get better hours. Most of the 'managers' I came in contact with were very unprofessional, and had very little knowledge of the products they pushed us to sell. And the 20% "employee discount" is a joke, just visit their Facebook page and you can get 20% off coupons anytime without being an employee

    Advice to ManagementAdvice

    Pay more money for higher caliber employees, Stop hiring people who don't know anything about cars

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great job for part time with flexibility or for a career with advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Atlanta, GA
    Current Employee - Customer Service Representative (CSR) in Atlanta, GA

    I have been working at AutoZone part-time (more than 3 years)

    Pros

    I have worked in different districts and under different store and district managers. I have good and bad experiences. I have had SMs and DMs cuss me and threaten my job and never give requested days off. But then I have also experienced great management. Very professional. Worked with my schedule while I completed school. It's retail, nothing is set. They are flexible but you must be as well as far as days, nights, weekends. Your discount isn't just on parts, you get discounts at retail clothing outlets, on HP computers, at the Apple store, at dealerships on cars, and even 20 percent off your cell phone bill, go to benefits on DOC and check it out! Under the right management advancement within the company is easily accomplished. Most people in the company want you to move up if you are a great employee. I suggest transfer to another store or district before quitting and then move up if you have trouble. HR is there for you and quick to help if needed. The pay is decent. The people are great.

    Cons

    Insurance sucks especially for part time employees. Part time employees may get few hours, like 10 a week, at slow stores or be forced into over time at high volume stores. Raises are kind of a joke don't expect much. You may have to be at the store until 9-11pm and turn around and be back at 7am.... it's retail, if you want a 9-5 mon- fri job, keep looking it's not here. Store managers can be expected to put in 50-70hrs a week since they are salary. Yes you have to push little extras with everything you sell. They track it to you personally. It can annoy customers especially if they are regulars, but you are doing your job. You are being paid to a job so just do it. You are being paid because this company makes millions off those little extra packs a year. What seems like $5 extra in one day to you is millions in one day across all the stores. People that are complaining they can't advance but also say the up sale is stupid don't deserve to move up because they don't see the big picture or the "business" that this is. Sell the stuff, it's the reason you have a job. Ability to sell is put above automotive knowledge in most cases during hiring. Use the computer as a tool. It can explain how to do most jobs so you can explain it to your customer. To move into any position above district management you will more than likely need a 4 year degree, you may need a 2 year to just advance to DM. I have worked for the company for a few years. I am a part time employee. I plan on advancing. Everyone has been helpful in explaining the steps I need to take to get there. They were flexible with me while I attended school. There is a lot of heavy lifting. You will be in the rain, snow, cold, hot, and dark doing batteries, wipers, ect....

    Advice to ManagementAdvice

    Always praise employees when they get the numbers you want. Acknowledge the work they put in, it means a lot. Don't just get on to them when they don't do well. Balance is important. And make sure no one is cussing or threatening jobs at any store. SM's and DM's should be professional. And humans should not be treated like that and I would least expect it from a company as great as this. Weed out the ones that are unprofessional. Moral is important to the company because it is important to the employees. Ask me the turn over at the store that treated their employees badly? High! The ones that treat employees well? Low. It builds loyalty in your employees. They stay and take pride in their job and want to preform well for good managers and want to be a team. Employees you treat badly are gonna steal from you, do their job half butt, be late, and quit on you and it's your fault!

    Recommends
    Positive Outlook
    No opinion of CEO

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