AutoZone

www.autozone.com
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AutoZone Reviews in Chicago, IL

Updated February 3, 2015
Updated February 3, 2015
22 Reviews
2.4
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
22 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Highlights

22 Employee Reviews Back to all Reviews

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  1.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Naperville, IL
    Current Employee - Delivery Driver in Naperville, IL

    I have been working at AutoZone

    Pros

    Not the best at all wow

    Cons

    More pay better cars wow

    Advice to ManagementAdvice

    Have a good advice too employee

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    It all depends on what your doing in life this job can either save you or break you depends on what situation your in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Driver in Chicago, IL
    Current Employee - Commercial Driver in Chicago, IL

    I have been working at AutoZone part-time (more than a year)

    Pros

    The pros of this job for me have been pretty good. You get a nice discount on parts first off so a 120 dollar battery could cost you 90 instead. You meet and grow good connections with mechanics in your area which can save you lots of money and honestly if you slave hard enough you could move up in the company.

    Cons

    The worst parts about working for Auto zone. There health coverage in my area is horrendous. It would take most of your paycheck if your a part timer which is 90 percent of my store. The job you actually do here is ridiculous. Whoever runs autozone and makes the decision on all the stuff we have to do must be a terrible person. What they make us do for our crap pay is ridiculous. Scrub toilets sweep and mop the whole store dump over 200lbs of trash weekly. On top of all that we have to reorganize a whole store when new products come and still try to take care of customers. It is nearly impossible. Now comes the worst part of my job personally, auto zone likes to offer free installation on battery bulbs wipers and free check engines. So in one day I kid you not I would have 20 to 30 batteries to install over 50 bulbs and well over 30 wiper blades to do daily. Now I didn't even mention check engines cause I lose count after the first 20 mins. The company obviously cares about one thing only money. So when you sign up for the job be aware that the company only pays you to do one job but your actually doing several. You would think a company that makes this much money could hire a cleaning crew and stop offering there employees as mechanics but no. The worst part is if your not comfortable with being a mechanic for autozone cause you thought you were going to be a sales associate cause thats the title oh well they dont care. But none the less i stuck it out made it to the age of 21 and now i will work commercial which means i wont be installing batteries bulbs or wipers or the dreaded check engine codes any more hallelujah.

    Advice to ManagementAdvice

    You guys and gals as a company need to reevaluate what you make us autozoners offer cause most of it is unjust and shows that you don't care for the well being of the lowers that actually run the store while you guys sit down and have a meeting on how else you can screw us over. You need to get more departments for stores cause three people at night can't clean the whole store while installing and helping with customers it is ridiculously impossible but if you want to continue to wear down your poor employees at least pay them properly.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Commercial Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Manager in Chicago, IL
    Former Employee - Commercial Sales Manager in Chicago, IL

    I worked at AutoZone full-time (more than 3 years)

    Pros

    As much overtime as you would want, decent pay, flexible hours, and great benefits.

    Cons

    Opportunity for growth were rare and a lot of micromanagement.

    Advice to ManagementAdvice

    Provide positive feedback to associates instead of just negative feedback.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Good people to work with, terrible company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Red Shirt in Hammond, IN
    Current Employee - Red Shirt in Hammond, IN

    I have been working at AutoZone part-time (less than a year)

    Pros

    There are fellow co-workers that are fun to work with. Since I'm part time, I work a lot when the store manager is off duty. This lessens the need to adhere to all the BS rules.

    Cons

    Pay is a joke. Dress code is costly to afford (not provided) and strictly enforced even when its of no real importance to actual customers we serve. Employee discount is a joke. Autozone parts and products are poor and often replaced under warranty. They are portrayed as garbage by a large number of commercial account. Duralast name not well received. Commonly refer to as "Duracrap". Makes you install parts on customers cars (i.e. batteries, headlights, wiper blades) in horrible outside conditions. I don't get paid enough to be a parts installer.

    Advice to ManagementAdvice

    Sack it up and do better. Your no where near as good as you think you are.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Best job yet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at AutoZone full-time (more than 8 years)

    Pros

    Probably best pay in the industry, good benefits

    Cons

    One holiday still stands, Christmas. Unreasonable hours. No recognition for effort or accomplishment. Company wants managers who work hard but blend into the background. No standouts, no questions, no opinions, no input. there is no bench, and the unyielding enforcement of the inadequate scheduling software makes running the business nearly impossible at times. There is no bench and the stores are perpetually short handed which causes huge morale issues. The company does nothing creative or resourceful to address these issues and seems to be following the example of walmart. Overall a very oppressive employer.

    Advice to ManagementAdvice

    Where to begin?

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Work hard, succeed, and have little to show for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Glendale Heights, IL
    Former Employee - Store Manager in Glendale Heights, IL

    I worked at AutoZone full-time (more than 3 years)

    Pros

    Full time work, benefits, and steady work.

    Cons

    Too much emphasis on the sale of add on and attachment items to the point of intimidation of store management and corrective write ups. Stores could be performing well, look great, and have excellent team members but without "wittdtjr" you were all failures. The sale of high margin widgets trumps all, even if it frustrates the customers.

    Advice to ManagementAdvice

    While profits are important, please consider that those that you employ are also humans and potential customers. Having a strong sales culture is great but having a mature, well seasoned store staff that caters to your customer base and has a strong presence in the community may be better. High turnover and untrained staff cannot be as productive.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Terrible employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Sales Manager in Waukegan, IL
    Former Employee - Part Sales Manager in Waukegan, IL

    I worked at AutoZone part-time (more than a year)

    Pros

    resume filler commercial customers were great

    Cons

    everything job employer rules stores products policy changes constantly

    Advice to ManagementAdvice

    figure your issues out nothing about this company males sense when employed in a store

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Humble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager (PSM) in Naperville, IL
    Current Employee - Parts Sales Manager (PSM) in Naperville, IL

    I have been working at AutoZone full-time (less than a year)

    Pros

    The job has good Benefits, good customers & is a very easy job when your job is done right. Overall I enjoy my job.

    Cons

    Pay vs. job knowledge & Tasks & Career Growth...

    Advice to ManagementAdvice

    I have only been with AutoZone for a little under a year. I started out as a Red Shirt within weeks was promoted to a PSM. I am waiting for another promotion but it seems like our DM's are filled with empty promises from what I hear, and choose their buddies instead of someone that will get the job done right. since the time I have been here I have seen two different people go to one store that cannot touch the numbers I am putting up. Another store where my friend was store manager then he up and left the company for a competitor, The new guy they have in their it seems as every time I go to pick up a part or we have a red shirt go to get a part that that store manager is always just sitting in the back office on his sell phone. Which sounds to me like a great leadership skill and sets a great example for AutoZoners. I think that the DM's should pay a little more attention to what skills and how good of an asset the person they are promoting, instead of who kisses the most A**.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Fun work most of the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Chicago, IL
    Current Employee - Customer Service Representative (CSR) in Chicago, IL

    I have been working at AutoZone part-time (more than a year)

    Pros

    Fun staff and discounts, It was fun to help people.

    Cons

    Having to sometimes install batteries in cars, you were not necessarily trained to do.Standing up entire shift.

  11. 1 person found this helpful  

    Competitive and busy work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager in Darien, IL
    Former Employee - Parts Sales Manager in Darien, IL

    I worked at AutoZone full-time (more than a year)

    Pros

    Good schedule, good insurance options, good benefits.

    Cons

    Store managers and district managers can be a pain but as long as your store manager is cooperative you should have a good job experience.

    Advice to ManagementAdvice

    Better salaries would attract better and educated employees leading to satisfied customers. I feel as if most of my co-workers did not even have the proper knowledge to work in this market.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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