AutoZone Reviews

Updated September 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
555 Ratings

Pros
  • 20% discount is the only good thing (in 36 reviews)

  • Fun environment to work in and you learn a lot (in 15 reviews)

Cons
  • long hours no appreciation no backing from upper management un real expectations for one person to fulfill (in 65 reviews)

  • You start as part time for just over the minimum wage (in 43 reviews)

More Pros and Cons

1,045 Employee Reviews

Sort: Popular Rating Date
  1. It's what you make of it

    Current Employee - Commercial Driver in Tallahassee, FL
    Current Employee - Commercial Driver in Tallahassee, FL
    Recommends

    Pros

    20% off in-store items, 10% VDP items If you have good management, you will have a good time Customer service experience and flexible schedule

    Cons

    Lots of paperwork and procedures Dress code is mandatory and you can only purchase through one source Co-workers sometimes know nothing about cars and don't care to learn


  2. I love working for this company. Just wish the pay was a little better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Delivery Driver in Las Vegas, NV
    Current Employee - Sales Associate/Delivery Driver in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone part-time (Less than a year)

    Pros

    Teams very helpful when your new, and the time goes by fast!

    Cons

    Only con is wish the pay was a little better.

    Advice to Management

    Love how helpful managers are.


  3. Commercial sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    schedule never changes...pay is great if you're single...

    Cons

    Working with Store Managers who are intimidated by your knowledge and decide to put you down in order to not advance in your career path

    Advice to Management

    Give the opportunity to the ones who have worked hard and demonstrated their ability to be a store manager


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I like working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I really enjoy working here. My benefits are good, my hours are good.

    Cons

    I think the Management teams could be trained a little better.

    Advice to Management

    There is an opportunity to better work/life balance


  6. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Charleston, SC
    Current Employee - Customer Service Representative in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very close to home and great learning experience

    Cons

    Not enough hours to support household


  7. Good place to start!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than 3 years)

    Pros

    The company is reliable and an industry leader. There is room to advance if you have connections and an aggressive attitude. Open minded employees learn useful auto tricks.

    Cons

    Stores vary greatly, the company needs to train store managers to follow policies and how to run the business fairly for all employees. Hours vary for employees from 4 hours a week to 25 the next. Training is needed to develop better employees to sell. For those who have the skills the pay is not worth it.

    Advice to Management

    Create benifits to CSRs because they are the ones who represent the company and bring in most of the companies revenue. Create better training workshops to all employees. Make middle management work for the betterment of the culture of the company isntead of being a polarizing figure everyone is nervous around.


  8. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stoughton, MA
    Former Employee - Anonymous Employee in Stoughton, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AutoZone full-time (Less than a year)

    Pros

    Fun place to work at. Learned alot about car parts and prices. Had great interaction with customers. Multitasking and communication skills are very important and this position allowed me to enhance these skills.

    Cons

    Store manager was very strict. Did not have much flexibility in terms of schedule. Carrying and stocking batteries was not fun at all.

    Advice to Management

    I would recommend giving better employee discounts and more schedule flexibility. Also, putting more people to work in one shift would allow employees to focus one task at a time and therefore provide better service.


  9. Decent job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stoneham, MA
    Former Employee - Anonymous Employee in Stoneham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AutoZone part-time (More than 5 years)

    Pros

    i enjoyed working at this company. the job was simple and customers were nice

    Cons

    helped at other stores, had a totally different experience. staff and customers moods vary from location to location

    Advice to Management

    management was never on the same page


  10. AutoZone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in Odessa, TX
    Former Employee - Parts Sales Manager in Odessa, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time

    Pros

    Plenty of overtime and family like environment

    Cons

    High theft, long shifts, hard to get raises

    Advice to Management

    Add cameras to all stores


  11. parts sale manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frankfort, IL
    Current Employee - Anonymous Employee in Frankfort, IL
    Recommends
    Neutral Outlook

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    I love helping the customers with their automotive needs and keeping proper inventory

    Cons

    working with employee's that are only there to get a pay check and really don't care



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