AutoZone Reviews

Updated October 22, 2014
Updated October 22, 2014
672 Reviews
2.8
672 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
395 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 34 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 64 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager in Las Vegas, NV
    Current Employee - Parts Sales Manager in Las Vegas, NV

    I have been working at AutoZone full-time (more than an year)

    Pros

    Pay is ok and it will help gain great customers service.....

    Cons

    Lack of leader ship need more professionalism....

    Advice to ManagementAdvice

    Improve leadership

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work; heavy workload but little pay. Overall, People are friendly and it's a happy office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain in Memphis, TN
    Current Employee - Supply Chain in Memphis, TN

    I have been working at AutoZone full-time (more than 3 years)

    Pros

    Great location
    Nice office with good views
    Fun, growing company with lots of opportunities
    Cafeteria and decent food in office!

    Cons

    Unrealistic expectations/deadlines
    Little resources to complete projects
    Lack of communication at the top levels
    Culture of thrift is quite thrifty!

    Advice to ManagementAdvice

    Continue to show support of growth and stores, but remember what new companies are doing for employees- work from home, more vacation, and employee recognition are being offered at other companies. If you don't keep up, it will continue to be difficult finding the right talent.

    Approves of CEO
  3.  

    Solid company

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Parts Sales in Newton, NC
    Former Employee - Auto Parts Sales in Newton, NC

    I worked at AutoZone part-time (less than an year)

    Pros

    Work environment
    Management was honest and helpful

    Cons

    Not a lot of opportunities to move up

    Recommends
    No opinion of CEO
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  5.  

    best company I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at AutoZone full-time (more than 10 years)

    Pros

    At AutoZone customers come first , this is practiced from CEO all the way to the stores. benefits are good, good holidays and vacation plan.

    Cons

    a little short on recognition for some areas of the company and very heavy on other parts of the company

    Advice to ManagementAdvice

    Recognition is very important to employees, money is not the driving force to keeping employees at their best.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good to learn at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone full-time

    Pros

    Ase certified, easy to learn automotive parts and plannograms

    Cons

    Some of the management think they are experts but have never worked on a car in their life. Just because you can regurgitate information does not mean you are an expert on automotive work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Experience of a lifetime

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Pros

    Building car knowledge
    Meeting cool people

    Cons

    Fast-paced and you will not always be with people who can keep up so you have to pick up the slack.

  8.  

    Was a really good opportunity for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales (PTS)
    Former Employee - Part Time Sales (PTS)

    I worked at AutoZone part-time (more than 3 years)

    Pros

    You get to interact with different people and learn new things daily. You also get to learn to deal with problems (such as computer issues, unhappy customers) which is very helpful when first starting out.

    Cons

    Some of the employees just don't care. These are usually lower level employees but can sometimes even be managers. Holiday hours are some what ridiculous. Really stinks if your part time because there isn't any holiday pay.

    Advice to ManagementAdvice

    Let your employees off at a decent time for holidays. Maybe approach training new red shirts differently. I was lucky and had someone who cared about their job show me what to do. All the redshirts I ran into afterward s were not very good.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Autozone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager in Belleview, FL
    Current Employee - Parts Sales Manager in Belleview, FL

    I have been working at AutoZone full-time (less than an year)

    Pros

    Great work environment and culture. Fun job.

    Cons

    Employee discount is small. Comapmy wastes a lot of time and paper on useless things.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Worked part-time as a Parts Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager in Yorktown, VA
    Former Employee - Parts Sales Manager in Yorktown, VA

    I worked at AutoZone part-time (more than an year)

    Pros

    Being a mechanic, the job was very easy. I was able to pick up things quickly and was able to use my vehicle maintenance knowledge to help customers in troubleshooting the problems with their vehicles. I also was able to learn more about how the different parts affect performance of the vehicles and the importance of using quality parts.

    Cons

    Low pay and you had to wait a year for an increase. Working part-time, you were restricted to only working certain hours and always the holidays. Manager was quick to leave once the night time crew came in. Also the day shift would generally leave things for the night crew to take care of.

    Advice to ManagementAdvice

    Learn to mentor and groom your people for increased responsibilities.

    Recommends
    No opinion of CEO
  11.  

    Varies Greatly with Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Antonio, TX
    Current Employee - Store Manager in San Antonio, TX

    I have been working at AutoZone full-time (more than 5 years)

    Pros

    There is great satisfaction in helping customers out of difficult situations and help solving their problems. There is a lot of hands on the vehicles, so if you want to learn about cars you will. This is a very stable company that has been around for 35 years. AutoZone is an industry leader, the "big dog on the block" often leading the way with better products and warranties.

    Cons

    We work retail hours, sometimes starting at 5am and ending at Midnight. Rarely are there 2 days off together. Plan on working most holidays. There are NO set schedules, so it is difficult to make plans. Part-timers are absolutely capped at 30 hours.

    Depending on the District Manager and/or Regional Manager, there is not a clear path to promotions. It often seems subjective. Communication is one direction and information from the bottom is not well received.

    Advice to ManagementAdvice

    The paycheck is not what keeps an employee happy. Recognition and feeling that our opinion is valued and listened to keeps us working hard and earning you bonuses.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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