AutoZone

  www.autozone.com
  www.autozone.com

AutoZone Reviews

Updated December 16, 2014
Updated December 16, 2014
712 Reviews
2.8
712 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
415 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at AutoZone full-time (more than an year)

    Pros

    Very structured in the way things are done. Company updates and information seems to be well-communicated and available, at least at a store level.

    Cons

    While overall employee training is better than when compared to other companies I've worked for, I think more hours need to be devoted to one-on-one training, rather than the "learn as you go" approach.

    Advice to ManagementAdvice

    Need more consistency in the computer systems. i.e., "green screen", Z-net, etc. Things need to be more intuitive.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Pros

    Great company to work for. Easy to be successful in company.

    Cons

    To many chiefs not enough indians

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Eh ok I guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Money .. Very good money

    Cons

    Too much pressure from upper management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    good work environment, bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Scottsdale, AZ
    Former Employee - Manager in Scottsdale, AZ

    I worked at AutoZone full-time (less than an year)

    Pros

    was a good experience, keeps you busy, paid schooling, move up fast, care about employees,

    Cons

    weekly schedule, had a bad store manager, corporate rules that dont budge,

    Recommends
    Positive Outlook
  6.  

    Customer sales representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales Representative in Fort Worth, TX
    Former Employee - Customer Sales Representative in Fort Worth, TX

    I worked at AutoZone part-time (less than an year)

    Pros

    Discount was helpful especially during certain times of the year we would get an extra 10%.

    Cons

    Sales practices. They would sell parts to a repair shop at a much discounted rate and the customers to those shops would come in with their estimates and just the parts alone would be up to 300% marked up at what the customer would have paid if they had just came to the store in the first place. As well the the weekly cash register "specials" I did not have the dishonesty to sell a customer with non mechanical experience a 6 month supply of fuel system cleaner when they really only needed one treatment. Or, a customer comes in needing a battery or brakes and you can clearly see that they are struggling and can barely afford the replacement parts yet, it was corporate policy to push more products, yes these products would have made the repair better, its just that sometimes they were unnecessary.

    Advice to ManagementAdvice

    Pushy sales practices actually pushes more customers away and loses that customer for life. Treat customers with true honesty and and make commercial control the prices just like in other types of retail in which MSRP is controlled and cannot be sold way over price or way under price to their customers.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    excellent company horrible District

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager in Asheville, NC
    Current Employee - Parts Sales Manager in Asheville, NC

    I have been working at AutoZone full-time (more than 3 years)

    Pros

    you can grow with this company.

    Cons

    even with letters of recommendations from regional managers and higher 1 customer complaint can cost you your job.they don't really back their employees.

    Advice to ManagementAdvice

    don't take so long to recognize quality workman.give district managers more psychological testing prior to putting them in the position.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Bronx, NY
    Current Employee - Assistant Store Manager in Bronx, NY

    I have been working at AutoZone full-time (more than 3 years)

    Pros

    Fast promotions for most
    learn new things everyday
    day can go by fast if your busy

    Cons

    average pay
    low weekly hours for part time workers
    sometimes too much pressure to upsell

    Advice to ManagementAdvice

    Offer more training for the workers so they can produce better sales.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Parts Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Great flexibility for part time work for full time students , great opportunity to work with your hands and develop soft skills

    Cons

    If you are not familiar with computers you may have difficulty , since the whole system is in the computer

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Do a lot with a little.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Manager
    Former Employee - Territory Sales Manager

    I worked at AutoZone full-time (more than 3 years)

    Pros

    Great work environment. Company really takes care of its people. If you get a down to earth manager, life is good.

    Cons

    Down to earth managers are far and few between. They want you to sell more parts with less people, less hours, and less availability than the competition. They cut hours when rain is in the forecast which hurts moral, especially when slower sales times could mean catching up operationally.

    Advice to ManagementAdvice

    Hire district managers with business sense and people skills. If you need to pay them a bit more it would be worth it in the long run.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Commercial Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Manager in Chicago, IL
    Former Employee - Commercial Sales Manager in Chicago, IL

    I worked at AutoZone full-time (more than 3 years)

    Pros

    As much overtime as you would want, decent pay, flexible hours, and great benefits.

    Cons

    Opportunity for growth were rare and a lot of micromanagement.

    Advice to ManagementAdvice

    Provide positive feedback to associates instead of just negative feedback.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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