AutoZone Reviews

Updated March 29, 2015
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2.9
807 Reviews
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
456 Ratings

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)

Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Pros and Cons

Employee Reviews

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  1. Great experience I enjoyed my time there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Discount, Free ASE certification,

    Cons

    Pay, district management, installing batteries in 110 degree weather,

    Advice to ManagementAdvice

    When you see someone with potential do what you can to keep them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Too bad they cant get out of their own way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at AutoZone full-time (more than 3 years)

    Pros

    This job is a lot of fun. Great co-workers. Great customers

    Cons

    District managers are stifling growth due to poor decisions.

    Advice to ManagementAdvice

    Dear Upper Management, Your first customer is your employees, your shorting yourself. It will come back to bite you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful

    It has its ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kenosha, WI
    Current Employee - Customer Service Representative in Kenosha, WI

    I have been working at AutoZone

    Pros

    The biggest pro is the flexibility. They are helpful in getting you the time off you need. I will say though it depends on your managers. See con's.
    I am in a store that a majority of the people have been there 3+ years. This is not common. For our store we are like a family.
    The employee discount is nice and every quarter they do an additional discount weekend.

    Cons

    My biggest con is the higher management. Depending on who it is can be awful. Two stores close to mine has huge turn over rates because the managers are terrible.
    They don't get rid of people or demote people that they should.
    I was lied to for months. I was promised a promotion that I never got.

    Advice to ManagementAdvice

    Be honest with your employees. Promote those that deserve it. You worry about our numbers Witt and coc. Give some kind if compensation for selling them. Most of the people I know work just hard enough to not get fired. Give them a reason to want to succeed.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Great benefits

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Pros

    20% discount and great growth

    Cons

    Long hours with limited time off

    Recommends
    Positive Outlook
    Approves of CEO
  6. Obtain a variety of positions and utilize automotive skills with customer service to reach that goal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Silver Spring, MD
    Former Employee - District Manager in Silver Spring, MD

    I worked at AutoZone full-time (more than 10 years)

    Pros

    Career growth opportunities in house with management.

    Cons

    Starting salaries in the higher positions.

    Advice to ManagementAdvice

    Started in 2001 as a Part time Red shirt to a District manager for the last 5 years. Also held positions as Parts sale manager, Asst store manager, Commercial Sales manager and General Hub manager.

    Recommends
    Positive Outlook
  7. Parts Manager

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Help you learn about cars, great benefits

    Cons

    Hours are not guaranteed, ok for part-time, work is not hard but you work hard for the little pay.

    Advice to ManagementAdvice

    Stop hiring so many new people and pay the employees you have.

  8. 1 person found this helpful

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Granbury, TX
    Former Employee - Customer Service Representative in Granbury, TX

    I worked at AutoZone full-time (more than a year)

    Pros

    Great atmosphere. Wonderful management team. Always helping with hours and if needed time off will work with you.

    Cons

    May have to work nights or weekends and you have to stand the whole time.

    Advice to ManagementAdvice

    Keep doing what you do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Stock price rules all things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Good people, very hard work

    Cons

    low pay, horrible hours. no holidays off , except Christmas

    Advice to ManagementAdvice

    Don't hold the employees in contempt

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. fun place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR) in Dallas, TX
    Former Employee - Customer Service Representative (CSR) in Dallas, TX

    I worked at AutoZone

    Pros

    discount, meet new people and make new friends

    Cons

    little pay and not enough hours

    Advice to ManagementAdvice

    get rid of "wittdtjr"

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Driver-pt in Boston, MA
    Current Employee - Commercial Driver-pt in Boston, MA

    I have been working at AutoZone

    Pros

    Flexible Hours, you learn new things daily, very easy going environment.

    Cons

    They don't give enough hours each week, makes it difficult to depend on the job to pay all your bills. Very stressful/busy at times.

    Advice to ManagementAdvice

    Explain to new hires how to move up the chain to earn more hours and money.

    Recommends
    Positive Outlook
    Approves of CEO

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