AutoZone Reviews

Updated April 15, 2015
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3.0
836 Reviews
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Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
466 Ratings

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)

Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate/PT-Sales/Customer Satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Florida City, FL
    Current Employee - Sales Associate in Florida City, FL

    I have been working at AutoZone part-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    -Decent Starting Pay
    -Works with hours
    -Lots of experience
    -Family like staff/small staff

    Cons

    -Work load/expectations
    -Uniform Requirements
    -Possible Dangers
    -Short on staff sometimes

    Advice to Management

    Seriously consider putting more effort in organizing checkout/part-look-up lanes and in cleaning utilities for the store. Maybe also lighten up on the uniform, most people don't care for the uniform and how we look so long as our customer service is satisfactory.

  2. A company that allows you to turn your job into a respectable and fulfilling career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Magnolia, TX
    Former Employee - Store Manager in Magnolia, TX

    I worked at AutoZone (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nationwide company that truly goes above and beyond for their customer in service and dependability.

    Cons

    A team member who wasn't performing their duties.

    Advice to Management

    Make sure that every team member knows exactly how to perform the important services we provide for customers from tests, installations, and even wear inspection for their parts they re having problems with so they can troubleshoot any other factors that might be causing the issues.

  3. cheap parts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    learn about cars, flexible schedules

    Cons

    no job growth, bad management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Very friendly atmosphere.

    Current Employee - Store Autozoner
    Current Employee - Store Autozoner

    I have been working at AutoZone

    Pros

    Friendly Environmen , Relaxed Atmosphere, Good Coworkers.

    Cons

    sometimes the schedule is demanding.

    Advice to Management

    Be very knowledgeable about cars and very friendly to customers, ready to help.

  6. Pretty easy but big gap between upper management and evryone else when comes to pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    its fun and discount are nice

    Cons

    training and pay could be better

    Advice to Management

    train people better and spend more time getting everyone to work together

  7. Autozoner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Parts Sales in Los Angeles, CA
    Current Employee - Auto Parts Sales in Los Angeles, CA

    I have been working at AutoZone part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    20percent discount. ASE certifications

    Cons

    Not a lot of hours.

  8. If you don't mind putting in time, worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Staunton, VA
    Former Employee - Store Manager in Staunton, VA

    I worked at AutoZone full-time (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Of course building relationships w/ individuals in front of the counter was a plus, but you truly get to help people without ripping them off (if you're an honest person).

    Cons

    As a Store Manager for 6.5 yrs, I spent more than my share of off-the-clock hrs, on the clock. Trying to make it past SM seemed impossible even though I was hiring for my district, a Foundations Teacher for my Distrcit (11 stores) and my Region (84 stores), and Presidents Club Member in 2013.(

    Advice to Management

    If progression is unobtainable for unobtainable for employees, it is only right to compensate all they do and do not. Do not allow them to linger forever.

  9. Great!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Flexible, employee friendly convenient work hours. Great work culture. There is good opportunity for growth. Good place to start career. Would recommend.

    Cons

    People are risk averse. Not market leader mindset adopted in strategic decisions. Autoanything I.e., e commerce business needs to catch up.

    Advice to Management

    None.

  10. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager in Orlando, FL
    Current Employee - Parts Sales Manager in Orlando, FL

    I have been working at AutoZone full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great environment, love the business structure and enjoy performing my duties.

    Cons

    Sometimes can get frustrating "meeting numnbers" but thats normal for any job.

    Advice to Management

    Listen to your lower level workers, they are the main ones interacting with your money makers (the customers)!

  11. Had a pretty good experience working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Psm in Richmond, VA
    Former Employee - Psm in Richmond, VA

    I worked at AutoZone full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It is a great place to pick of some automotive knowledge, and customer service experience. Ample opportunities for advancement.

    Cons

    Pay is not excellent until you get to the field management positions. No type of set schedule, so not ideal for families.

    Advice to Management

    Management is doing a pretty decent job. I would say let people take turns having weekends off instead off allowing individuals to demand every Sunday off for church etc.

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