AutoZone Reviews

Updated August 31, 2015
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2.9
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Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
555 Ratings

Pros
  • 20% discount is the only good thing (in 36 reviews)

  • Fun environment to work in and you learn a lot (in 15 reviews)

Cons
  • long hours no appreciation no backing from upper management un real expectations for one person to fulfill (in 65 reviews)

  • You start as part time for just over the minimum wage (in 43 reviews)

More Pros and Cons

1,036 Employee Reviews

Sort: Popular Rating Date
  1. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Charleston, SC
    Current Employee - Customer Service Representative in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very close to home and great learning experience

    Cons

    Not enough hours to support household


  2. Decent job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stoneham, MA
    Former Employee - Anonymous Employee in Stoneham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AutoZone part-time (More than 5 years)

    Pros

    i enjoyed working at this company. the job was simple and customers were nice

    Cons

    helped at other stores, had a totally different experience. staff and customers moods vary from location to location

    Advice to Management

    management was never on the same page


  3. AutoZone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in Odessa, TX
    Former Employee - Parts Sales Manager in Odessa, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time

    Pros

    Plenty of overtime and family like environment

    Cons

    High theft, long shifts, hard to get raises

    Advice to Management

    Add cameras to all stores


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  5. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stoughton, MA
    Former Employee - Anonymous Employee in Stoughton, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AutoZone full-time (Less than a year)

    Pros

    Fun place to work at. Learned alot about car parts and prices. Had great interaction with customers. Multitasking and communication skills are very important and this position allowed me to enhance these skills.

    Cons

    Store manager was very strict. Did not have much flexibility in terms of schedule. Carrying and stocking batteries was not fun at all.

    Advice to Management

    I would recommend giving better employee discounts and more schedule flexibility. Also, putting more people to work in one shift would allow employees to focus one task at a time and therefore provide better service.


  6. parts sale manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frankfort, IL
    Current Employee - Anonymous Employee in Frankfort, IL
    Recommends
    Neutral Outlook

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    I love helping the customers with their automotive needs and keeping proper inventory

    Cons

    working with employee's that are only there to get a pay check and really don't care


  7. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    - Indoors wih AC - Flexible schedule - Associate Discount 20% sometimes 30%

    Cons

    - Pay is lower than market average - retail hours (open late 9-11 pm depending on location ) - hours are never set they vary depending on sales and quota meet by the store

    Advice to Management

    Give the hard working employees a raise and stop hiring additional staff that is unnecessary when you already have a full staff.


  8. Good job to expand my resume

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Houston, TX
    Former Employee - Retail Store Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than 3 years)

    Pros

    team oriented. run store by yourself

    Cons

    hard to keep employees due to low wage

    Advice to Management

    do your job, DM wont bother you. be patient and calm with customers and employees.


  9. low wages

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone full-time

    Pros

    good people to work with

    Cons

    low wages,very little praise long hours


  10. Got so corporate they forgot Humans work for them.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great training, positive self image, The CEO wants to care about his employees, great benefits including the in store discount.

    Cons

    LOW PAY!!!!!!!!! LOW HOURS!!!!!!!!!!!!!!!! Besides that, Plan-o-grams don't make much sense behind the counter, they got rid of some useful tools on the tool isle for promotional items that won't sell, uniforms that show work related oils and dirt easy, pushing products customers don't care about, don't care about the community that their stores occupy.

    Advice to Management

    Change the way the hours are distributed to stores. Even part time employees need to work more then two days a week. Allow the store managers freedom to let their stores be part of the community, (message boards, store sponsored events, donation jars, ect.)


  11. Good Entry Level Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Nice learning about cars and dealing with people. Also, the 10% employee discount was nice. - Fair pay (starting) - Some really cool people to work with.

    Cons

    - Always some sort of drama from management. - .25 cent raises (insanity) - Inflexible hours. They will have you closing one night, then coming back at 7 to open the next morning.

    Advice to Management

    Better pay. No one can live on $8/hr. Implement a profit sharing model for team members. Even if its just $150 a quarter, its still nice.



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