AutoZone Reviews

Updated September 18, 2014
Updated September 18, 2014
638 Reviews
2.8
638 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
376 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 31 reviews)

  • Work schedule is pretty decent and the best benefit is the employee discount card (in 26 reviews)


Cons
  • long hours no appreciation no backing from upper management un real expectations for one person to fulfill (in 58 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager
    Current Employee - Parts Sales Manager

    I have been working at AutoZone full-time

    Pros

    You can work 40 hours if you want. 20% discount (except oil).

    Cons

    You are a sales person first and last. MAKE MONEY MAKE MONEY. Pressure sales, threats of loosing job if you don't sell as much as they want you to sell. Only the store manager and District Manager get bonuses if they reach/exceed their target, so you are putting money in their pocket. If you made commission on certain sales that they want you to push, you would make good money. It's better to sell phones, at least you get some kinda cut. Here they tell you "You get to keep your job". Store Manager and District Manager told me that. Be a Commercial Manager, at least then you can get what you make bonus wise. This company sucks, I cannot wait to find another job. I hate showing up for work, I hate looking at the Autozone sign,

    Advice to ManagementAdvice

    If you want PSM'S to push sales, offer a monetary incentive. Money is what makes the world go round., you as a business know that; do you think we as employees don't know that too? That's why it's a revolving door of employees here. You don't take care of employees, yet your stock is $540 a share!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Cult like culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Observer  in  San Diego, CA
    Current Employee - Observer in San Diego, CA

    I have been working at AutoZone full-time for more than a year

    Pros

    Nothing at AutoZone is good, its a company that exploits part time help to improve its profit margins and share price, which by the way they rather buy their own company stock rather than create full time American jobs.

    Cons

    Believe it or not you have to know the AutoZone cheer. If you don't say the cheer you become a pirah...No I'm not kidding. You can actually hear people saying the cheer in their cubicles to themselves so management will view them as loyal. I'm not kidding, its really that bad...

    Advice to ManagementAdvice

    You run the stores with part time help, so helping the American economy AutoZone is not. Their IT department is plagued with poor vision, poor management and cost over runs that they rationalize as "Doing it right" LOL

  3.  

    Hours and Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone full-time for more than a year

    Pros

    Like the products and the pricing

    Cons

    Hours - 3 hours one day, 12 the next. Closing one day, opening the next. Payraise only 11 cents!!!

    Advice to ManagementAdvice

    1. Customers in the store take PRIORITY over the phone
    2. Keep the employees HAPPY, or you will lose them and have to constantly train new ones. (wasting time and money to get new employees "up to speed")

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very little employee loyalty, too much management drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Cincinnati, OH
    Former Employee - Sales Associate in Cincinnati, OH

    I worked at AutoZone part-time for less than a year

    Pros

    Pay was better than minimum, you learned a lot of things on the job if you didn't know it already. Most of the customers were okay, and the employees varied.

    Cons

    Managers were either too hands-on or too hands-off; never the right amount. I was never properly trained, store-level management was restructured once while I was there, and the new manager brought her old employees with her, and those of us that were there already were slowly phased out of the schedule; I went from 22-25 hours to 3 hours, to none. For three weeks before I was eventually terminated. Management all liked to complain about one another, there wasn't any set way for them to do things, so every time a manager was moved it threw a wrench in everything, and all they did was complain.

    Advice to ManagementAdvice

    Just because your managers USED to be a good store leader, doesn't mean they still are. District managers need to talk to and interact with the red shirts as well, because our manager made it awfully hard to go above her head.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Terrible employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Sales Manager  in  Waukegan, IL
    Former Employee - Part Sales Manager in Waukegan, IL

    I worked at AutoZone part-time for more than a year

    Pros

    resume filler commercial customers were great

    Cons

    everything job employer rules stores products policy changes constantly

    Advice to ManagementAdvice

    figure your issues out nothing about this company males sense when employed in a store

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    part sales manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Psm  in  Anchorage, AK
    Former Employee - Psm in Anchorage, AK

    I worked at AutoZone full-time for less than a year

    Pros

    good pay, very good benefits

    Cons

    terrible management, bad environment, immaturity

    Advice to ManagementAdvice

    apply better judgement

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    lol unemplyee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR)
    Former Employee - Customer Service Representative (CSR)

    I worked at AutoZone

    Pros

    Some people are really cool and friendly and thats it.

    Cons

    Certain managers consider themselves gods. The "discounts" are a joke because the only people that could afford their over-priced garbage were those youngans still living with their parents! Because they hire so many people they don't have enough hours to give to everybody so you make even LESS money!! All mistakes you make are a MAJOR DEAL not matter how minor. On several occasions was told to be less than honest with customers. WAAAYYY too much emphasis on selling stuff the customer doesn't need. And if you don't do that you are punished for it.

    Advice to ManagementAdvice

    Come down off your high horse and act like a god damn human being and talk to employees and stop being so damn stuck up.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Ready. Shoot, aim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Good pay $130k, 300 options, 30% bonus, 5wks vac
    Avg other benefits
    Flexibility for work life balance
    Good project prioritization

    Cons

    No planning or strategy
    All efforts are hurried
    Evil controlling faux CTO
    Unidimensional thinkers
    No enterprise focus
    Silos of hackers

    Advice to ManagementAdvice

    Improve data architecture
    Start doing enterprise architecture
    Focus on quality vs speed

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Stock

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    friendly staff, learning about cars, workout stocking, a lot of free time, nothing else.

    Cons

    no hours, irate customers, dirty store, no chance to move up, write ups for nothing

    Advice to ManagementAdvice

    Give more hours (equal) to all employees.

  11.  

    No one with any knowledge works there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone full-time for more than 3 years

    Pros

    many parts are available, some in store management are ok

    Cons

    upper management is very poor

    Advice to ManagementAdvice

    get rid of some of the upper mnanagement

    Doesn't Recommend
    Disapproves of CEO

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