AutoZone Reviews

Updated October 30, 2014
Updated October 30, 2014
679 Reviews
2.8
679 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
398 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 34 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 64 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Parts Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager in Akron, OH
    Former Employee - Parts Sales Manager in Akron, OH

    I worked at AutoZone full-time (more than an year)

    Pros

    Training, Co-workers, Flexible Schedule, Room to advance, you can make your opinion heard and have it respected by your peers and employees in higher positions

    Cons

    None- Good fast paced job

    Advice to ManagementAdvice

    Keep it up. Possibly give more than 10% off on parts other employers in same field give more to employees

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at AutoZone full-time (less than an year)

    Pros

    I'm a female I started working for AutoZone 5months ago, it was challenging at first but after you get the hang of it you are at the top of your game, I am now full time.

    Cons

    Gets really busy, only working with one person.

    Advice to ManagementAdvice

    Treat everyone fairly

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Best job yet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at AutoZone full-time (more than 8 years)

    Pros

    Probably best pay in the industry, good benefits

    Cons

    One holiday still stands, Christmas. Unreasonable hours. No recognition for effort or accomplishment. Company wants managers who work hard but blend into the background. No standouts, no questions, no opinions, no input. there is no bench, and the unyielding enforcement of the inadequate scheduling software makes running the business nearly impossible at times. There is no bench and the stores are perpetually short handed which causes huge morale issues. The company does nothing creative or resourceful to address these issues and seems to be following the example of walmart. Overall a very oppressive employer.

    Advice to ManagementAdvice

    Where to begin?

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Autozoner in Pittsburgh, PA
    Current Employee - Store Autozoner in Pittsburgh, PA

    I have been working at AutoZone part-time (less than an year)

    Pros

    I came here without knowing anything about cars, and the training they provided me was wonderful. I would recommend it to anyone.

    Cons

    Sometimes you don't get a break

    Advice to ManagementAdvice

    It would be nice if the pay were a little higher

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to learn new things about work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Driver-pt in Montclair, CA
    Former Employee - Commercial Driver-pt in Montclair, CA

    I worked at AutoZone part-time (less than an year)

    Pros

    Good source of learning new things about retail and job related experiences. Good entry-level job though I don't recommend staying here for too long.

    Cons

    Low pay, not too many opportunities, stressful because workload is big.

    Advice to ManagementAdvice

    Give out more opportunities and better pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Receiving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone full-time

    Pros

    Pay is decent and only working 4 days a week is nice

    Cons

    most people start out on the weekend shift and it is hard to change shifts

    Advice to ManagementAdvice

    Offer more pay incentives and hire more managers in-house

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Was not the greatest place

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Pros

    Made good friends and gained expericance

    Cons

    Horrible hours, management doesn't listen

    Advice to ManagementAdvice

    Listen to your employees in good time

  9. 1 person found this helpful  

    AutoZone Hub Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hub Driver in Wichita, KS
    Former Employee - Hub Driver in Wichita, KS

    I worked at AutoZone part-time (less than an year)

    Pros

    I wanted a job that got me out of the building so to speak and it did that for me. The job was fine to do once you taught yourself how to do it. Pay was OK for mostly windshield time. The people in general were decent to work with.

    Cons

    Drivers who were red shirts and had been with the company for a few years received favoritism on scheduling ie: easy routes opposed to hard routes - shifts/weekends/holidays/time of shifts, etc. Newer hires got the shaft on everything. Working 32 hours or less in a week (no chance of overtime pay) but pulling 12 hour shifts with no overtime pay -OR- spending 5 days putting 22 hours together which is not monetarily worth it either. In other words - They don't care. (about anything when it comes to hub drivers). Now comes the fun part. I had a grey shirt Hub Coordinator/ Supervisor that was an angry, hostile and degrading person to people under him and made my life miserable when I was in the warehouse doing my work. He was the type person whom you couldn't even stand in the work area in the right place. He would huff and puff and throw fits around you like a 6 year old child. Threats about job performance were a daily occurrence with this person also. I asked him to fire me many times out of frustration but he couldn't do it because he didn't have the authority to do so. Total lack of management in this store from top to bottom. Grey shirts treat red shirts like crap. Was a joke working for Autozone. I made it about 9 months before I came to my senses and quit. With out a two week notice. Imagine that. They don't deserve employees in this store.

    Advice to ManagementAdvice

    Do your job and stop letting things go when it comes to bad employees. Get rid of them. I don't care how long it has been over looked. You have a grey shirt in your store who is creating a hostile work environment. Grow a pair and deal with this person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I learned a lot about parts and products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Specialist in Las Vegas, NV
    Former Employee - Parts Specialist in Las Vegas, NV

    I worked at AutoZone part-time (more than an year)

    Pros

    personal growth, team value, on the job training

    Cons

    team member conflicts within the store

    Advice to ManagementAdvice

    To be the example that you want to set for your team

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall positive, opportunities to move up, in right situations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Sales Manager/Territory Manager
    Current Employee - Commercial Sales Manager/Territory Manager

    I have been working at AutoZone full-time (more than 5 years)

    Pros

    Fair wages, good benefits, solid company.

    Cons

    Some disconnect between levels of management. Dome report numbers change after fact....no one has confirmed answer as what changes sre caused by and what they really sre for.

    Advice to ManagementAdvice

    More clear and defined answers on report changes. More consistency in directions; while in other areas realize different areas of the country respond differently to promotions...one plan does mot always eork across the board..

    Recommends
    Neutral Outlook
    Approves of CEO

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