AutoZone

  www.autozone.com
  www.autozone.com

AutoZone Reviews in Tennessee

Updated November 24, 2014
Updated November 24, 2014
714 Reviews
2.8
714 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
417 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Highlights

60 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Marketing Dept. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Memphis, TN
    Former Employee - Marketing in Memphis, TN

    I worked at AutoZone full-time (more than 5 years)

    Pros

    Supportive work environment that practices what it preaches.

    Cons

    Change and innovation happens slowly.

    Advice to ManagementAdvice

    Set aside a test budget and expect innovation. Also, work on promoting from within more.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent learning opportunities if you take the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Sales Manager in Knoxville, TN
    Current Employee - Parts Sales Manager in Knoxville, TN

    I have been working at AutoZone full-time (more than 3 years)

    Pros

    My store had a good manager that did not get too stressed out (unless upper management was in the area and then he cleaned like a madman).

    Cons

    They tell you that they are looking at you for your own store, but won't even panel interview you when a store opens up. Also, AutoZone has their own culture which can make them seem like a cult at times.

    Advice to ManagementAdvice

    Upper management needs to be more visible. I can count on one hand the number of times the regional manager has come into my store in the last three years. (All I need is one finger)

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good place to work; heavy workload but little pay. Overall, People are friendly and it's a happy office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain in Memphis, TN
    Current Employee - Supply Chain in Memphis, TN

    I have been working at AutoZone full-time (more than 3 years)

    Pros

    Great location
    Nice office with good views
    Fun, growing company with lots of opportunities
    Cafeteria and decent food in office!

    Cons

    Unrealistic expectations/deadlines
    Little resources to complete projects
    Lack of communication at the top levels
    Culture of thrift is quite thrifty!

    Advice to ManagementAdvice

    Continue to show support of growth and stores, but remember what new companies are doing for employees- work from home, more vacation, and employee recognition are being offered at other companies. If you don't keep up, it will continue to be difficult finding the right talent.

    Approves of CEO
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  5.  

    best company I have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at AutoZone full-time (more than 10 years)

    Pros

    At AutoZone customers come first , this is practiced from CEO all the way to the stores. benefits are good, good holidays and vacation plan.

    Cons

    a little short on recognition for some areas of the company and very heavy on other parts of the company

    Advice to ManagementAdvice

    Recognition is very important to employees, money is not the driving force to keeping employees at their best.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sitting in a cubical, letting other people dictate your capabilities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain in Memphis, TN
    Current Employee - Supply Chain in Memphis, TN

    I have been working at AutoZone full-time (less than an year)

    Pros

    Easy work if you know how to use a computer

    Cons

    Not great pay, Management will over look you

    Advice to ManagementAdvice

    Pay your employees more

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good ole boy network alive and well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Programmer Analyst in Memphis, TN
    Current Employee - Senior Programmer Analyst in Memphis, TN

    I have been working at AutoZone full-time (more than 3 years)

    Pros

    Busy environment. ability to make a difference, access to senior leaders

    Cons

    Be prepared to talk about football, guns, local sports otherwise they won't talk to you.

    Advice to ManagementAdvice

    diversity is more than skin color. be open to others' points of view and cultures. Need more people from other parts of the country with different exposures

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Its OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Crossville, TN
    Current Employee - Sales in Crossville, TN

    I have been working at AutoZone full-time (more than an year)

    Pros

    Discounts, meeting new people, flexible for part time people.

    Cons

    Pay not really for the job. Too much emphasis on certain sales.

    Advice to ManagementAdvice

    Look at the job your employees do well, not at your bonus check potential.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Intern - e commerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-commerce in Memphis, TN
    Former Employee - E-commerce in Memphis, TN

    I worked at AutoZone full-time

    Pros

    good management and a wonderful headquarters

    Cons

    only care about bottom line

    Advice to ManagementAdvice

    be better mentors

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Miserable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Sales Manager in Memphis, TN
    Former Employee - Parts Sales Manager in Memphis, TN

    I worked at AutoZone full-time (more than 5 years)

    Pros

    There are not many positive aspects to this job. I enjoy working on cars, so being under the hood of many different types of cars was very enjoyable for me. They do offer paid vacation to full time employees, which I also enjoyed.

    Cons

    Where do I start? The only thing this company cares about is their profits and their shareholders. They show very little interest in the welfare of their employees or customers.There is no regular shift for any employee and the scheduling is often completely nonsensical. For instance, I was picked to stay after closing to sit with the crew cleaning the floors. I was scheduled in at 4pm and did not leave until 3am. I was scheduled to open (6:45am), and work until 5pm the next day. I worked nearly 19hrs in a 24hr period.We were constantly under extreme pressure to hit sales goals which were unreachable most of the time, and were forced to cut hours if we did not reach them.We were forced to cut hours to meet labor percentages even if it meant that the store could not properly function. They allow no overtime under any circumstances. For instance, I was once ordered to send the only delivery driver home early when we had pending orders to prevent him getting seven minutes of overtime.We were expected to be able, without any training, to accurately diagnose problems with customers' vehicles without being able to perform the proper tests in most cases. We were called "parts experts" in ads while the majority of employees had little to no automotive knowledge. This leads to a great deal of confusion with both the customers and employees due to the fact that the customers were lead to believe that we were trained mechanics. In addition, due to the labor percentage requirements, the stores were always understaffed. Under normal circumstances, the stores were run with about half the number of employees that were needed to run them properly. Often we were working with only two employees, leaving one employee installing various parts in the parking lot, while the other employee looked up parts, did checkouts, and helped customers inside the store. This led to a great deal of theft ad many unhappy customers. We were forced to install parts in the parking lot, regardless of the weather conditions. I was forced to install a light bulb in a snow storm, and worked many shifts in wet clothes from installing parts in the rain with no cover.The average raise(given every six months), with a perfect evaluation, was often twenty cents an hr or less. I received $1.55 in raises in six years with the company. The was virtually no opportunity for promotion within the store setting.

    Advice to ManagementAdvice

    Show more interest in the welfare and happiness of both the employees and the customers, and profits will follow.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    If there were a Horrible Bosses Part 2 it should be filmed here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable in Memphis, TN
    Current Employee - Accounts Receivable in Memphis, TN

    I have been working at AutoZone full-time (more than an year)

    Pros

    The only pro I can think of is the fact that you only have to stay there for 8 hours a day, no weekends no overtime.

    Cons

    Management lacks the ability to communicate effectively with their staff. No sick days. After working for one year you get 5 vacation days. Mgmt wants to know why you were 2 minutes late even though they were 3 hours late and left early for the day.

    Advice to ManagementAdvice

    Try leading by example!!!!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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