Autonomy

  www.autonomy.com
  www.autonomy.com

Autonomy Reviews

Updated November 10, 2014
Updated November 10, 2014
326 Reviews
2.5
326 Reviews
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Autonomy SVP & General Manager Robert Youngjohns
Robert Youngjohns
40 Ratings

Review Highlights

Pros
  • Free breakfast Wednesday, free lunch Friday (in 33 reviews)

  • Nice office space and free lunch on Fridays but thats about it- (in 11 reviews)


Cons
  • maybe that the upper management could have more direction in what they are doing (in 19 reviews)

  • HP executives unresponsive while all the talented Autonomy senior management is gone (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    Pretty from the outside. Nightmare on the inside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in San Francisco, CA
    Current Employee - Business Development in San Francisco, CA

    I have been working at Autonomy full-time

    Pros

    good free lunch on Fridays.
    The product is well marketed and when it works can be a game changer.
    Great people at the worker level.
    great location in san francisco.

    Cons

    *High attrition. The ones who saw the disaster coming left and the others who chose to stay are struggling to transition with little to no support through internal channels.
    *Low morale due to management ruling through fear and intimidation. HP executives unresponsive while all the talented Autonomy senior management is gone. One can only dread who is left to run the ship.
    *Resources and tools are either scattered and/or broken. Company does not eat it's own dog food. There is no loss of ironic laughter when hearing your co-workers complain about the need for "a better search solution".
    *CRM system is broken and it will make your work a nightmare if you're on the sales side of the company.
    *No structured training offered. Meetings that were labeled as training turned out to be just marketing updates with little to no practical use for those in attendance.
    *no standardized organizational charting. You'll either have to keep asking everyone you see or roll the dice with the employee address book which provides no insight towards roles and responsibilities.
    *The company will seek every possible reason to either delay or deny paying commissions to it's sales people no matter how much they meet or exceed beyond their quotas. I have personally seen and experienced the agonizing frustration of dealing with management when the subject of overdue commissions are brought up.
    *work is not merit based. The amount of political savvy you will need to be successful here would qualify you for a seat in congress.
    The list goes on........

    Advice to ManagementAdvice

    Perform a role/performance audit on the legacy Autonomy executives which have seen their departmental staff leave in droves. The ship is being abandoned and it's not because of HP.
    Pay your sales people when they bring in business.
    Engage the message boards and address employee issues positively or see more people leave. How can having such a high turnover of staff be good for any business?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    HORRIFIC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (more than an year)

    Pros

    Fantastic potential for technology, providing it really works
    Many very good people at the worker level
    Much of the technology is very cool, demos well, can solve real world issues, and gets very good reports from analysts

    Cons

    Corporate culture is 100 times worse than the worst company you have ever worked for - a former employee called it "Toxic"
    Management doesn't care about employees or customers. Only cares about making sales this quarter.
    Sales can't be made as either pricing is crazy high or sales cyle takes too long and management forces AE to focus only on more immediate prospects
    No concept of creating partnership with customers
    Customer support is a total joke. Took 20 calls from me to other AU folks to get one customer's basic support questions answered - no one wanted to own the problem
    No idea who does what - org chart can't be found, so only way to get things done is to use your relationships, make tons of calls and hope someone calls back. Don't waste time on email, no one responds - total waste of time and resources
    Management lies and instills fear as way of motivating. Most employees simply wait for the day they are fired or laid off. No concept of doing a good job and getting rewarded.
    No performance review in over year and a half - spoke to manager once in last three months of employment - no direction given, just criticism - all problems were the employee's to fix and own.
    Training was a joke - total drinking from fire hose only about how to do demos and some info about product. Absolutely no information about effective sales tactics to sell specific products
    Product line is way too massive - company sells everything from scanning to speech to text to business process management to call center apps to ediscovery to archiving to records management to search. I mean, how does that assortment of technology make sense?

    Advice to ManagementAdvice

    1) Most of the senior management that was there before acquisiiton need to leave. Kudos to Meg for getting rid of Lynch and some of his cronies but his style had been accepted by most every other manager, so to change the culture, needs to start from the top.
    2) Focus on what technology really works and pare down the breadth of the technology offerings.
    3) Incent people to change the culture to one that values employees and customers. Meg has said the right things at HP meetings but nothing ever changed at Autonomy.
    4) Create a more transparent management structure and tell people who does what, so problems and questions can get resolved quickly
    5) Create a training program that highlights how to effectively sell this technology. While the stuff is cool, it is very difficult to sell for most people but some are successful - share the wealth and don't force everybody to figure it on their own
    6) Use the HP concept of AGM so there aren't 50 sales people all calling on the same customer competing with each other and incentive everyone to help the rest of the team on an account rather than back stabbing and lying.
    7) Get managers than truly care about people and want to help grow them and train them. Good guys finished last at Autonomy - some of the best people I worked with got fired as they tried to do the right thing - this is critical to fix
    8) Autonomy is way too sales focused and way to focused on current quarter - find a way to support the sales guy that sees the value in deals that take more than a quarter or two to close. If the deal is real, these can be quite lucrative and can be very strategic for the future of the company.
    9) Encourage employees to speak out and challenge the status quo. Employees have been treated like mushrooms in the past - this is one of the biggest reasons that Autonomy has the highest turnover rate of any company I have ever seen.

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    Nightmare - stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Autonomy full-time (more than an year)

    Pros

    Some great technology and a few decent people have hung on and are to be commended for their perserverance. HP, if it sees it through, will create better possibilities but it will be a while to figure out how to do this - I wish them luck.

    Cons

    Absolutely the worst possible management culture imaginable; from top (mostly gone - and rightully so as the news will bear out) to bottom. Managers are used to lying to employees to get deals done with favored reps. Salesfolk hired for their rolodexes - once this is exhausted and they figure out they are selling questionable products/support and are jeopardizing their relationships and integrity (about 3-6 months in), they quit. Extremely caustic treatment and outright boldface lying to the very people who interface with the customer so customer satisfaction low and reputation shot. HP stuck trying to unwind this nettle of lies which is a shame because the people who represented some very fine products deserved better - but that wasn't the goal of Mike Lynch and company, was it?

    Advice to ManagementAdvice

    Replace all levels of legacy Autonomy management and issue a public statement to existing customers that you will be in touch to introduce the HP way of doing of doing business; the customer-centric way. All should be removed to rid the culture of the toxic treatment of the customers and employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Run a mile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director
    Former Employee - Sales Director

    I worked at Autonomy full-time (less than an year)

    Pros

    HP were able to break-up the kangaroo court that ran the company

    Cons

    Products only ever worked with considerable pro services.
    Management tried to rule through intimidation.
    Questionable ethics on contract negotiations.
    Lots of forgotten promises.
    Very few pre and post sales engineers.
    A cut and run mentality on closing deals.

    Advice to ManagementAdvice

    My advice to HP is to remove any senior sales management who have been in their roles for more than 3 years.
    Get a decent CRM tool.
    Get a price list that reps can quote from.
    Get a proper pro services organization.
    Question why you paid $10bn+ for such a sham of a company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Started out ok but no upward movement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Autonomy

    Pros

    great people. good environment. decent management

    Cons

    If you work hard you'd expect at least a raise at a normal company. not here

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good people, difficult culture and sales model.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - S Account Executive in Cleveland, OH
    Former Employee - S Account Executive in Cleveland, OH

    I worked at Autonomy full-time (less than an year)

    Pros

    Technology is unreal. Good comp plan.

    Cons

    No territories and very few and very reluctant technical resources.

    Advice to ManagementAdvice

    Structure the sales model and hire and train pre-sales tech resources.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Avoid here, Sales Mgmt nightmare, no interest in Customer Sat, takes large deals away, few ever make 50% of quota

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Autonomy full-time (more than an year)

    Pros

    Autonomy does have some outstanding software products that are good and provide value when they are installed and configured correctly.....

    Very nice co-workers that will try to help you

    Cons

    *Senior leadership does not care about the satisfaction of their customers.
    *They acquire companies, integrate their IDOL technology, significantly reduce the development and support staff, but increase the sales force too large and very few sales people make any good money.
    *Terrible customer support
    * Sales leadership regularly in group meetings unprofessionally tears sales reps apart verbally.... a real team moral killer.
    * The fastest revolving door of good sales people that I have ever witnessed.
    * Sales leadership is very direct and aggressive about driving the sales teams to just close the business, take the money and run, whether the customer will benefit from the software or not.
    * Many unhappy customers who admit that after they purchased the software they felt abandoned.
    *Senior leadership only focused on selling the business to cash out which they did to HP who I believe will regret their decision

    Advice to ManagementAdvice

    HP management needs to completely clean house of all senior leadership and completely clean house of all sales leadership and sales managers. They all need to go as soon as possible.

    The market for their products does not support the size of their current sales staff headcount which needs to be reduced by at least 50% to allow those that remain to make a living.

    Reinvest in technical support teams to improve customer satisfaction

    Reinvest in product development to update some of the products which are getting rather old in the tooth from a technology perspective.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Autonomy full-time (more than an year)

    Pros

    Came for aggressive comp plan and thought I knew about the culture walking into this role but boy was I was wrong. It was everything and more and that's not good.

    Cons

    Everything you've read about this company is 100% true. Win at all costs is the motto here. Do anything/say anything to get the deal and let someone else worry about the customer satisfaction.

    Advice to ManagementAdvice

    Now that HP owns the company I'm sure the toxic culture is being driven out of the Autonomy organization. To the current and former Autonomy management team, check your ego at the door, treat people like you want to be treated, and be honest (to your employees and your customers).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good team, OK company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in San Jose, CA
    Current Employee - Technical Support Engineer in San Jose, CA

    I have been working at Autonomy full-time (less than an year)

    Pros

    Great co-workers, interesting product, great clients -- OK company with an average reputation and now part of a legacy company with reputation in question

    Cons

    Autonomy may or not find its way as part of HP -- the parent company is so large and at such a questionable place on its own timeline -- it's hard to see where or in what form Autonomy will be a factor in its life and work

    Advice to ManagementAdvice

    Connect with workers with bonuses and in-person conferencing to build loyalty, otherwise attrition will continue and the ideas that could enhance its relevance will go with exiting workers

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Only if you aspire to be a gladiator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA

    I worked at Autonomy full-time (more than an year)

    Pros

    Good product strategy. If you can sell in this environment, you can make as much money as anyone in the software sales game.

    Cons

    Abusive management relationship to sales force. Completely obscure pricing policies. "Smash and grab" sales culture. Close the deal at all costs, with no future commitment to customer success or satisfaction.

    Advice to ManagementAdvice

    Get your personal affairs in order before reporting to the penitentiary to begin serving your sentence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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