Autonomy

www.autonomy.com

Autonomy Reviews

Updated January 24, 2015
Updated January 24, 2015
334 Reviews
2.6
334 Reviews
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Autonomy SVP & General Manager Robert Youngjohns
Robert Youngjohns
43 Ratings

Review Highlights

Pros
  • Free breakfast Wednesday, free lunch Friday (in 33 reviews)

  • Nice office space and free lunch on Fridays but thats about it- (in 11 reviews)


Cons
  • maybe that the upper management could have more direction in what they are doing (in 19 reviews)

  • HP executives unresponsive while all the talented Autonomy senior management is gone (in 18 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    The reign of terror is over!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Autonomy full-time (more than 10 years)

    Pros

    None. They bought our company and destroyed it. They didn't care about customers and cared less about employees.

    The only "pro" is that HP have purchased us and everything is better. It was almost an immediate turn around in terms of message. Focus is back on customer satisfaction and it's very clear that employees are considered valuable again.

    Everything

    Cons

    I was always proud of how much my company cared about our customers and employees and then Autonomy bought us. They clearly didn't care about our customers at all. Everything was about "new license revenue". So sorry if you were already a customer.

    They treated employees like a commodity that could be replaced on a whim. It was truly a terrible few years until HP purchased us and saved us from the horrible policies and behaviour of Autonomy.

  2. 2 people found this helpful  

    Company being rebuilt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Autonomy full-time (less than an year)

    Pros

    most of crazy behavior is gone, the people who are left are actually very nice to work with. HP is putting in place new management who care more about people and communication

    Cons

    still a long way to go, some processes still not streamlined

  3. 2 people found this helpful  

    Just get the deal signed - screw the customer after the sale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services in Southborough, MA
    Former Employee - Professional Services in Southborough, MA

    I worked at Autonomy full-time (more than an year)

    Pros

    Great vacation allowance. Free lunch Fridays.
    Maybe HP can fix some of the mess?

    Cons

    Everything else.
    No review/raise process. Impossible to get promoted.
    Unethical sales tactics like I've never seen anywhere else.
    Support and services left holding the bag with a poor quality product that is next to impossible to implement and support.
    Secret engineering team that nobody is allowed to actually talk to. You NEVER receive feedback on any bugs submitted unless you are working with the latest hot customer (the one with the most new business riding on the success of your project). Although I can't imagine they actually get any repeat customers. I think Lynch and Co. knew they were running out of suckers and that they had no good reference customers left and that's why they sold.
    Everything is a fire drill - even planned implementations with a long sales cycle are staffed at the last minute. PS Consultants are shipped from one project to another in a big circle as each new customer becomes frustrated with the lack of knowledge and poor quality products.

    Advice to ManagementAdvice

    Keep purging all of the Autonomy middle management and horrible anti-customer anti-support, anti-employee policies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Very unprofessional motivating workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Houston, TX
    Current Employee - Project Manager in Houston, TX

    I have been working at Autonomy full-time (more than an year)

    Pros

    You can pretty much do whatever you want because your managers are rarely around and there are no repercussions for not doing your work. It took one woman approximately 6 months of not ever showing up to the office to get fired.

    Cons

    There is no reward for trying. They lie to you about bonuses. Only the people at the top get promotions or bonuses. Nobody is very happy. Your boss will never be around. Communication is terrible. There is absolutely no training. You either figure it out or you don't.

    Advice to ManagementAdvice

    Come to the office most days of the week (at least.). Learn the word "thank you". Don't lie to your employees about bonuses. Have a minutia of transparency.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Horrible employer, but with hidden pockets of sanity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA

    I worked at Autonomy full-time (more than an year)

    Pros

    Job security. Plenty of lateral job mobility for competent employees. Offices in many parts of the world.

    Cons

    Widespread incompetence. Predatory management. Dysfunctional business processes. Starved for resources, because nobody is willing to spend money to make money.

    Advice to ManagementAdvice

    Mutual trust and repsect is better than fear and bullying. You will retain more quality employees that way, and gain their loyalty. Loyal, competent employees accomplish great things in less time and fewer resources, and you are judged by higher management by the accomplishments of your underlings.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Sales Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (less than an year)

    Pros

    Competitive salary, benefits, high tech.

    Cons

    Poor company culture, poor management, lack opportunities, lack training, high attrition.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Employee unfriendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer in Mountain View, CA
    Current Employee - Staff Software Engineer in Mountain View, CA

    I have been working at Autonomy full-time (less than an year)

    Pros

    This company was doing well on the business front

    Cons

    The culture is screwed up

    Advice to ManagementAdvice

    Treat your people better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Pretty from the outside. Nightmare on the inside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in San Francisco, CA
    Current Employee - Business Development in San Francisco, CA

    I have been working at Autonomy full-time

    Pros

    good free lunch on Fridays.
    The product is well marketed and when it works can be a game changer.
    Great people at the worker level.
    great location in san francisco.

    Cons

    *High attrition. The ones who saw the disaster coming left and the others who chose to stay are struggling to transition with little to no support through internal channels.
    *Low morale due to management ruling through fear and intimidation. HP executives unresponsive while all the talented Autonomy senior management is gone. One can only dread who is left to run the ship.
    *Resources and tools are either scattered and/or broken. Company does not eat it's own dog food. There is no loss of ironic laughter when hearing your co-workers complain about the need for "a better search solution".
    *CRM system is broken and it will make your work a nightmare if you're on the sales side of the company.
    *No structured training offered. Meetings that were labeled as training turned out to be just marketing updates with little to no practical use for those in attendance.
    *no standardized organizational charting. You'll either have to keep asking everyone you see or roll the dice with the employee address book which provides no insight towards roles and responsibilities.
    *The company will seek every possible reason to either delay or deny paying commissions to it's sales people no matter how much they meet or exceed beyond their quotas. I have personally seen and experienced the agonizing frustration of dealing with management when the subject of overdue commissions are brought up.
    *work is not merit based. The amount of political savvy you will need to be successful here would qualify you for a seat in congress.
    The list goes on........

    Advice to ManagementAdvice

    Perform a role/performance audit on the legacy Autonomy executives which have seen their departmental staff leave in droves. The ship is being abandoned and it's not because of HP.
    Pay your sales people when they bring in business.
    Engage the message boards and address employee issues positively or see more people leave. How can having such a high turnover of staff be good for any business?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    HORRIFIC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (more than an year)

    Pros

    Fantastic potential for technology, providing it really works
    Many very good people at the worker level
    Much of the technology is very cool, demos well, can solve real world issues, and gets very good reports from analysts

    Cons

    Corporate culture is 100 times worse than the worst company you have ever worked for - a former employee called it "Toxic"
    Management doesn't care about employees or customers. Only cares about making sales this quarter.
    Sales can't be made as either pricing is crazy high or sales cyle takes too long and management forces AE to focus only on more immediate prospects
    No concept of creating partnership with customers
    Customer support is a total joke. Took 20 calls from me to other AU folks to get one customer's basic support questions answered - no one wanted to own the problem
    No idea who does what - org chart can't be found, so only way to get things done is to use your relationships, make tons of calls and hope someone calls back. Don't waste time on email, no one responds - total waste of time and resources
    Management lies and instills fear as way of motivating. Most employees simply wait for the day they are fired or laid off. No concept of doing a good job and getting rewarded.
    No performance review in over year and a half - spoke to manager once in last three months of employment - no direction given, just criticism - all problems were the employee's to fix and own.
    Training was a joke - total drinking from fire hose only about how to do demos and some info about product. Absolutely no information about effective sales tactics to sell specific products
    Product line is way too massive - company sells everything from scanning to speech to text to business process management to call center apps to ediscovery to archiving to records management to search. I mean, how does that assortment of technology make sense?

    Advice to ManagementAdvice

    1) Most of the senior management that was there before acquisiiton need to leave. Kudos to Meg for getting rid of Lynch and some of his cronies but his style had been accepted by most every other manager, so to change the culture, needs to start from the top.
    2) Focus on what technology really works and pare down the breadth of the technology offerings.
    3) Incent people to change the culture to one that values employees and customers. Meg has said the right things at HP meetings but nothing ever changed at Autonomy.
    4) Create a more transparent management structure and tell people who does what, so problems and questions can get resolved quickly
    5) Create a training program that highlights how to effectively sell this technology. While the stuff is cool, it is very difficult to sell for most people but some are successful - share the wealth and don't force everybody to figure it on their own
    6) Use the HP concept of AGM so there aren't 50 sales people all calling on the same customer competing with each other and incentive everyone to help the rest of the team on an account rather than back stabbing and lying.
    7) Get managers than truly care about people and want to help grow them and train them. Good guys finished last at Autonomy - some of the best people I worked with got fired as they tried to do the right thing - this is critical to fix
    8) Autonomy is way too sales focused and way to focused on current quarter - find a way to support the sales guy that sees the value in deals that take more than a quarter or two to close. If the deal is real, these can be quite lucrative and can be very strategic for the future of the company.
    9) Encourage employees to speak out and challenge the status quo. Employees have been treated like mushrooms in the past - this is one of the biggest reasons that Autonomy has the highest turnover rate of any company I have ever seen.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    Nightmare - stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Autonomy full-time (more than an year)

    Pros

    Some great technology and a few decent people have hung on and are to be commended for their perserverance. HP, if it sees it through, will create better possibilities but it will be a while to figure out how to do this - I wish them luck.

    Cons

    Absolutely the worst possible management culture imaginable; from top (mostly gone - and rightully so as the news will bear out) to bottom. Managers are used to lying to employees to get deals done with favored reps. Salesfolk hired for their rolodexes - once this is exhausted and they figure out they are selling questionable products/support and are jeopardizing their relationships and integrity (about 3-6 months in), they quit. Extremely caustic treatment and outright boldface lying to the very people who interface with the customer so customer satisfaction low and reputation shot. HP stuck trying to unwind this nettle of lies which is a shame because the people who represented some very fine products deserved better - but that wasn't the goal of Mike Lynch and company, was it?

    Advice to ManagementAdvice

    Replace all levels of legacy Autonomy management and issue a public statement to existing customers that you will be in touch to introduce the HP way of doing of doing business; the customer-centric way. All should be removed to rid the culture of the toxic treatment of the customers and employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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