Avalara Reviews

Updated August 11, 2014
Updated August 11, 2014
79 Reviews

3.9
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Scott McFarlane
61 Ratings

Review Highlights

Pros
  • Company is growing at a rapid (fun and challenging) pace (in 4 reviews)

  • Front line employees are great people trying to do the right things (in 5 reviews)


Cons
  • The commute to the Bainbridge Island office in addition to a drive and bus ride makes for a long day (in 8 reviews)

  • Growing pains with infrastructure trying to support such rapid growth (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pretty Awesome Experience Thus far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Avalara full-time for less than a year

    Pros

    The Culture, the Management, and the majority of folks are supporting in nature. If you have a good attitude you can do well here.

    Cons

    Comp and benefits are a little lacking.

    Advice to ManagementAdvice

    Keep up the good work and be a little more liberal with benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager  in  Bainbridge Island, WA
    Current Employee - Regional Sales Manager in Bainbridge Island, WA

    I have been working at Avalara full-time for less than a year

    Pros

    -Work Environment
    -Product's
    -Potential for growth
    -Everyone and I mean EVERYONE get's along, no mater what department you work in.
    -Very easy to go up to anyone in the company and ask for help or advise and even Senior Leadership

    Cons

    I really don't have any

    Advice to ManagementAdvice

    Keep the good work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    This is a great place to work and is how they describe it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Bainbridge Island, WA
    Current Employee - Director in Bainbridge Island, WA

    I have been working at Avalara full-time for less than a year

    Pros

    This is an impressive company with a great culture and dynamic people. The folks you work with are open and want to help you be successful at your job. The company invests in their people and constantly push for ways to do things better. It is a fast paced environment where you are expected to perform and have fun.

    What I love, having come from a Fortune 200 company, is the ability to have a voice and have management listen. You will be hard pressed to find another organization of this size where you open access to all the key leaders. I was blown away how senior leadership makes an effort to be accessible to the front line people.

    Cons

    Ferry commute from Seattle. I will be glad when they expand their Seattle office space. You will find that the orange in your wardrobe will grow significantly.

    Advice to ManagementAdvice

    You have built an amazing culture. Look for ways to keep this alive as you rapidly grow. Train your people well enough so they can grow and treat them well enough that they will want to stay.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Work hard, have fun...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Avalara full-time for less than a year

    Pros

    I'm fairly new at Avalara but there are already a lot of things I like about the company and culture. The work environment is positive and people really embrace the vision of the leadership. I'm looking forward to being part of helping the company grow.

    Cons

    Benefits are good, but could be a little better especially for things like 401k. This should get better as the company continues to grow. Office space is a bit challenging as well, but it is to be expected with any company growing as fast as Avalara is.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Frat House

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Avalara full-time for more than 3 years

    Pros

    The business Avalara is in makes sense. The people are certainly friendly and fun-loving. Flexible environment. Decent technology, as far as it goes.

    Cons

    Weakling management. More interested in creating a circus atmosphere than succeeding, probably because they don't know how to succceed. Several so-called senior managers think they are smarter than they really are. Activity is mistaken for strategy, the latter being absent. The culture is a chaotic hybrid of a harem + Animal House. Compensation is below average. Plenty of competition.

    Advice to ManagementAdvice

    An army of little minions is unlikley to up elevate the game. Better rethink that strategy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Plenty of ups and downs, get ready for micromanagement from middle managers who are blameless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Bainbridge Island, WA
    Current Employee - Anonymous in Bainbridge Island, WA

    I have been working at Avalara full-time for more than a year

    Pros

    Great culture, really embrace the casual workplace
    Summer BBQ's
    Good mix of employees
    Minimal travel

    Cons

    Managers that treat you like scum
    Little or no advancement possibilities
    Below market salary
    Nobody gets fired, even for sub-standard and half-assed work, very frustrating when they don't recognize success and reward accordingly
    Weekend work often, ridiculous hours that grind salary employees to the bone
    Ferry ride to Bainbridge can be a pain

    Advice to ManagementAdvice

    PLEASE PLEASE PLEASE! Reward your employees, do away with sniveling middle management, reinforce a culture of innovation rather than stagnation. Have to do away with much of the old guard.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    New Employee who is very impressed with the training and leadership at Avalara.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Manager  in  Raleigh, NC
    Current Employee - Customer Account Manager in Raleigh, NC

    I have been working at Avalara full-time for less than a year

    Pros

    Avalara compensates their employees fairly. I love the company culture here. I work hard and have fun. Management is open to new ideas and encourages a team environment where peer helps peer. The training is terrific and the company culture is more relaxed than any company I have ever worked at. I love the color orange and how it is incorporated into the company culture. This is a great company with loads of potential.

    Cons

    I work at a remote office and there is a 3 hour time difference with many support people who are located at home office. Thankfully I have peers who are ready and willing to answer questions when needed.

    Advice to ManagementAdvice

    Keep hiring talented people who will help this company grow. Let's try to keep the company culture as is even after a lot of growth.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Never a dull day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avalara full-time for more than 3 years

    Pros

    The people at this company are great - friendly, passionate, and really want to create an atmosphere of having a good time while working hard. There is lots of room to learn and grow and there is always something to do so the days are never boring. The atmosphere is dynamic and energizing.

    Cons

    Salaries are lower than similar companies. Problems are often treated in a silo fashion when they are really multidimensional and need a cross functional approach.

    Advice to ManagementAdvice

    Make sure there is an interwoven approach to solving problems as the solutions require multiple teams working toward a single objective.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Like a fast pace and switching hats?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Bainbridge Island, WA
    Current Employee - Manager in Bainbridge Island, WA

    I have been working at Avalara full-time for less than a year

    Pros

    My time at Avalara has been like a return to the dot.com boom only at a company with a lot more business savvy. If you see a better way to do something, there isn't red tape getting in the way or barriers to change: make a case and do it. You might need to roll up your sleeves and make it happen but in my opinion being able to sit at the table to discuss strategy and then dive deep to make things happen is one of the reasons I find Avalara a great place to work. Successes are celebrated.

    Cons

    The pace is fast: that's pro and a con. So much is happening you hear talk about wanting to debrief as you run on to the next project.

    Advice to ManagementAdvice

    Don't forget to stop and look back so next time, we do even better!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    best place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Seattle, WA
    Current Employee - Product Manager in Seattle, WA

    I have been working at Avalara full-time for more than a year

    Pros

    The people here are smart and fun. Seriously a fun company. Beer on draft in the "tiki lounge" and the offices are baller. I split time between Seattle office and the Bainbridge location and while I was worried about the ferry it has been the coolest commute I have ever had. There is wifi on the boat and lots of Avalara people with me so I get work done or have meetings or just hangout with people.

    The business is doing really well and has lots of opportunity ahead. The company's growth in size and product footprint means there is big interesting work to be done and lots opportunities for people to jump in. I've worked at companies before where you are always stepping on someone's toes. Not the case here.

    I saw one of the other reviews here said something like “wants to be a startup but isn’t.” BS. Avalara is the biggest player in a market that is desperate for disruption. The company shipped a new product offering this month and 4 months ago their wasn’t a line of code written. Pretty cool.

    Cons

    Because of the company's growth in size and product footprint there is a lot of work to be done. While weekends are pretty free it definitely isn't a good fit for people looking for a 9 to 5 job in most parts of the company. Also, not a good fit for people that only want to do one thing or have ever said "that isn't my job." The frenetic pace can boarder on crazy at times.

    Advice to ManagementAdvice

    don't try to do too much

    Recommends
    Positive Outlook
    Approves of CEO

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