AvalonBay Reviews

Updated August 26, 2014
Updated August 26, 2014
79 Reviews

4.4
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Timothy J. Naughton
43 Ratings

Review Highlights

Pros
  • Challenging work environment with a lot of room for growth (in 6 reviews)

  • This is a top notch company to work for with great benefits (in 5 reviews)


Cons
  • Dealing with disgruntled residents everyday can be taxing, but that is the nature of customer service (in 6 reviews)

  • It is hard to advance unless you work for the right manager that can get you noticed for the hard work you do (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people and great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Arlington, VA
    Current Employee - Director in Arlington, VA

    I have been working at AvalonBay full-time for more than a year

    Pros

    The people I work with are fantastic. Very smart, dedicated and friendly. The work is interesting and engaging. The company and senior management cares about its associates - more than just lip service. Senior management is top notch. I have full faith in the direction of the company.

    Cons

    We use Lotus Notes instead of Microsoft Office! We'll likely move off Notes within the next 3-4 years but that will be a painful process. Information can be heavily siloed here and good information exchange can be lacking sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at AvalonBay

    Pros

    I work out of the South Orange County region. I have been with the company for a little over 3 years and I am proud to say that Avalon Bay is a great company to work for. Based on experience:
    -Staff: AvalonBay is staffed with some of the most dedicated, driven, hardworking associates I have ever had the pleasure of working with and/or meeting. Company Events: AvalonBay hosts quarterly events to show their appreciation towards their associates. The corporate team puts a lot of time and effort in planning these events to ensure they are not only a great success, but fun & unforgettable as well. Growth: AvalonBay is perpetually looking to expand and has done so in recent months which means, the opportunity for growth is always there.

    Cons

    No cons at this time.

    Recommends
    Positive Outlook
  3. 2 people found this helpful  

    Love working for this company, work with lots of great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AvalonBay full-time for more than 10 years

    Pros

    I feel like you truly have a work-life balance with this company. It makes me enjoy coming to work. I feel it is a collaborative environment where team building plays a big role. I have met lots of employees that have left but have come back because the grass was not greener. I think that says a lot about the company.

    Cons

    Really can't think of any.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Consultant  in  Watchung, NJ
    Current Employee - Leasing Consultant in Watchung, NJ

    I have been working at AvalonBay full-time for less than a year

    Pros

    Your day is never the same. It is so fun and exciting working here. Pay is great! I love the people. I actually enjoy going to work every day. There are many challenges when it comes to customer service but that keeps the job fresh. Its not easy. There are many things that go into property management and so much to learn. This is a great experience and can potentially be a long term career.

    Cons

    Working Saturdays. Managers will take saturdays off no problem so if you can get into the managment side after working your butt off you don't always have to work saturdays forever.

    Advice to ManagementAdvice

    none.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great people, great culture, and great opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at AvalonBay full-time for more than 5 years

    Pros

    Friendly and inviting company culture. Highly skilled co-workers. Tenured and knowledgeable Executive leaders. Great strategic vision. Discount for living at an AvalonBay community. Challenging work environment with a lot of room for growth.

    Cons

    The benefits package is good, not great. It checks the boxes but it could be better. Also, diversity at the Executive level could be better.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    How many people can say they love going to work? I can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at AvalonBay full-time for more than 10 years

    Pros

    Over fifteen years with this company and I'm hoping to retire here. This group is my second family.

    Cons

    Bonuses taken away for hourly associates. Hoping they get reinstated.

    Advice to ManagementAdvice

    Please bring back our bonus program.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Excellent company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Arlington, VA
    Current Employee - Anonymous in Arlington, VA

    I have been working at AvalonBay full-time for less than a year

    Pros

    Encouragement in employee growth and development.
    Listened to associate concerns through regional town halls and Associate Perspective Survey. Now taking action on those main items.
    Truly cares about associates at all levels.

    Cons

    Technology, but as others have mentioned they are addressing these issues.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Personal & Professional Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Supervisor
    Current Employee - Community Supervisor

    I have been working at AvalonBay full-time for less than a year

    Pros

    Extremely stable environment.
    The company actually cares for the employees.
    They promote a more unified work environment.
    Extremely Customer Service Oriented
    Provides training for all the different software's needed

    Cons

    Needs to have more user friendly softwares or programs.
    You need to search in a billion databases to find what you need.
    Slow softwares, long wait times to process things.
    Maintenance department is managed separately, Community Manager doesn't control or manage any of it.

    Advice to ManagementAdvice

    I love working at AvalonBay, my only advice is that we need to get a better software/program instead of doing the same thing in 5 different places.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Strong culture of team first attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor  in  Tustin, CA
    Current Employee - Customer Service Supervisor in Tustin, CA

    I have been working at AvalonBay full-time for more than 3 years

    Pros

    Having worked for this company for 4 years now, transferred couple times but the culture stays the same amongst different teams/properties. Very positive experience with whomever I get to work with. Constant focus from upper management on associate development with plenty of room for growth. Some of the best life lessons on work ethic, teamwork and learning to expand myself personally, came from managers I've been blessed to assist.

    Cons

    I wouldn't say it's a "con" but it's not for the unorganized or those afraid of working in an exciting, fast paced environment.

    Advice to ManagementAdvice

    Continue our current focus of employee development.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    IAvb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Consultant  in  Corona, CA
    Current Employee - Community Consultant in Corona, CA

    I have been working at AvalonBay full-time for more than 3 years

    Pros

    Learned a lot of different work skills that I will take with me anywhere I go.

    Cons

    I didn't like the fact that my days off are split. Also, that I communte between 4 different properties.

    Advice to ManagementAdvice

    Flexibility with schedule

    Recommends
    Positive Outlook
    Approves of CEO

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