Avaya Reviews

Pros

Good environment
Techinical or cultural events keep good environment to work

Cons

Not much growth seen on technical side vertically. Horizontal movement is possible.

Advice to Senior Management

Management should have some strategy while deploying products on the field ensuring the quality and customer friendliness they meet.

Pros

I obtained a lot of good job experience in the Java/J2EE area. I enjoyed working with most of my coworkers. The job, in addition to a good salary, also had good benefits such as generous vacation and 401K benefits.

Cons

Avaya has off shored a lot of their software engineering, Q/A, and production support positions to lower cost areas such as India and China. It became rather depressing to survive ten years of FMPs.

Advice to Senior Management

No comment.

Pros

The ability to work on cool projects and do some real research and development work. You get to see the software you work on and build actually help and improve customer's day to day communication inside and outside of their company. They are working hard to make it an enjoyable place to work. It is a very diverse company, so you get to work with people from all over the world.

Cons

Stability is always a bit in question working here. You never feel any real security that your job will be around in six months.

Advice to Senior Management

Of all the CEOs I've worked under, I really like Kevin Kennedy. He seems to be really open and I like his coaching style. He sends out emails that I actually like to read and feel are worthwhile and educational in reading. He recently sent out an email about meetings and what type of meeting participant you are at meetings - great email!

Pros

The enviroment, the people, my boss :-), the opportunity to lead my dept. like my own company, autonomy, FLEXIBILITY, the open discussion between colleagues....

Cons

Compensation, retention, some benefits, career opportunities/development, very little recognition, burocracy...

Advice to Senior Management

Improve the compensation in Brazil to retain our current talents and to also assist us recruit candidates that will make a difference locally.

Pros

Pay and the Nortel people that were brought over. good products, good customers.

Cons

people from legacy Avaya suck, no plans to offer growth compensation to employees.

Advice to Senior Management

get your head out of your ass

Pros

- Tremendous Products and Technology
- Extremely passionate people
- Attractive private equity backing
- Great career opportunity
- Kennedy's leadership experience

Cons

- Silos between product divisions
- Inefficient communication to the field
- Too focused on feeds & speeds discussions
- Portfolio still requires some tweaking

Advice to Senior Management

Make sure the EC is walking the talk and holding their teams accountable for executing on the vision being laid out. The only way the cultural shift can be successful is through ownership and execution at every level.

Pros

Avaya is a leader in the collaboration and contact center industry; being part of such a company allows me opportunities to expand my knowledge and advance my career.

Cons

There is an overload of information - updates, sales chatter, solution documentation, technical information, etc... Sometimes it is difficult to find the specific informationI need.

Advice to Senior Management

There should be tighter controls regarding the hiring process. There was a disconnect in my case, where several weeks went by without an update from HR or the hiring managers. Once that disconnect was resolved, thesecond interview to offer process was quick.

Pros

My manager and colleagues were great, so the people.

Cons

The constant mixed messages from top leaders about the direction or reorganization of the company. They wanted maximum work with very little number of employees.

Advice to Senior Management

Stop making changes every month. Formulate a plan and stick with it.

Pros

1) Work ethics
2)Quality of Work
3) Compensation

Cons

1) Higher management is not transparent enough.

Advice to Senior Management

Be more transparent

Pros

- Quick moving environment
- Continuous change
- Good business name in telecommunications environment

Cons

- Lack of community involvement
- Ability to imrprove processes in a timely fashion
- Too many tools to complete job