Avaya Reviews

Pros

flexible, innovative, good software development model,

Cons

career path is unclear
no centralized library pool to share
not a software company yet

Pros

Exceptional talent to work with. Plenty of opportunity to learn while on job.

Cons

Hard to find balance between personal and professional life. Not a lot of career options to grow within the company.

Advice to Senior Management

Provide training opportunities especially to services delivery teams and better work life balance.

Pros

Work Life balance, Approachable Leadership

Cons

Preparation for dealing with CHANGE

Advice to Senior Management

CHANGE is good but how we prepare to deal with it and communicate it is equally important to make the CHANGE accepted and successful.

Pros

Working on new technologies to be a leader in Unfired Communications. Avaya provides good benefits and a competitive salary.

Cons

Departments in Avaya do not work very well together to solve customer problems until the customer has emphasized they will leave Avaya.

Advice to Senior Management

Mangers to be knowledgeable of the day to day jobs for the employees they support.. Encourage teams to share knowledge and to be proactive on customer support issues.

Pros

Great people to work with.
Good benefits and salary compared to other companies
Several roles permit virtual office work.
Technology and products are OK

Cons

No career development or professional growth.
Management does not develop employees for growth or internal promotions
Work is usually performed without any significant direction or appreciation from Management
Director layer people are not effective and cannot execute strategy well
You will develop very niche skillset that is not very useful outside of Avaya or field. it will be hard to find employment outside of this space.

Advice to Senior Management

You need to develop people from within and give them a chance to grow.
Implement leadership development programs and leadership rotation programs.
Empower employees and give them challenging assignments
Dont just provide lip service that employees are important to company. Show it in action.

Pros

Technologies and products are best in class. They are market leaders in VoIP and they have the best in class infrastructure to develop and test.

Cons

They are market leaders in VoIP and they have the best in class infrastructure to develop and test. But at times they are really bullish about this. That may not work all the time.

Advice to Senior Management

The technology career ladder needs to be redefined such that one should not feel as if there is no growth after 10-12 yrs of experience.

Pros

My position was fairly autonomous. Worked very hard at my job this past year. Respected by my peers and customers, but not upper management.

Cons

No plans. One day they have 30 new jobs the next there's a hiring freeze. No succession plans. Definite nepotism going on. Poor branding, poor marketing. They throw money at inconsequential projects rather than investing in their people.

Advice to Senior Management

Listen to your employees!

Pros

Great market to be in, every time some new opportunity coming up in

Cons

Either you are in Santa Clara or you are out. You are expendable.

Advice to Senior Management

Learn to manage your teams. And that includes their workload.

Pros

Great place to meet people that will move on and help you down the road in your career.

Cons

No Job Security or chance for Advancement.

Advice to Senior Management

Make the company more open to internal advancement opportunities, instead of having preference of hiring from outside the company.

Pros

High level of integrity
Excellent work/life balance
Friendly co-workers
Conscientious management
Excellent benefits

Cons

Pay and bonuses could be better
IT is very poor with a mishmash of internal apps that don't work well together
Nortel still not integrated well
Lack of planning in some areas

Advice to Senior Management

To compete successfully for talent, you need a more inclusive and generous bonus plan. Also, Avaya needs to make more use of its own technology.