Glassdoor is your free inside look at Avaya reviews and ratings in Denver, CO — including employee satisfaction and approval rating for Avaya CEO Kevin Kennedy. All 88 reviews posted anonymously by Avaya employees.
35% of the CEO
Kevin Kennedy
1 person found this helpful
Current Employee – been working at Avaya full-time for more than 3 years
Pros – Very good engineering talent, and some great people to work with.
Salary is acceptable.
Cons – Company is clueless when it comes to actually developing a product the user will want.
Spend all your time emailing, and on calls since teams are spread all over the world.
Layoff's all the time. They just decimate the engineering staff every once in a while.
Horrible earnings that makes the companies longevity questionable.
Advice to Senior Management – Perhaps management should try to develop products customers may actually want and like. Maybe the focus should be on building a profitable company and not acquiring unsuccessful ones.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-07-02 10:06 PDT
Current Employee – been working at Avaya full-time for more than 10 years
Pros – Good benefits, strong product line
Cons – No sure of the long term vision
Advice to Senior Management – Need to explain the long term vision for the company
Yes, I would recommend this company to a friend
2012-06-18 15:18 PDT
2 people found this helpful
Current Employee – been working at Avaya full-time for more than 10 years
Pros – good salary with strong benefits and a flexible work schedule
Cons – losing money
too many products
product complexity requires most customers to pay Avaya to install and provision
declining cash account
Advice to Senior Management – shrink the company to a profitable size.
cut some loss leader products and migrate customers to the survivors
Have the guts to make the tough decisions you are paid to make before this company goes under
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-06-19 19:31 PDT
2 people found this helpful
Former Employee – worked at Avaya full-time for more than 8 years
Pros – If you are lucky enough to be in a union job, they provide adequate protect from whatever is the senior leadership's passing fancy.
Cons – Constant layoffs, minimum 60+ hour work week required of non-union employees. The company is valued at about half that which the current owners paid for it, extreme cost cutting is rampant which has destroyed any culture that may have once existed. There is no career path. Avaya is currently a stepping stone for senior leaders. They get in, do their time then get out as fast as possible. Avaya is currently a hot potato that no one wants to be left holding once it finally dies.
Advice to Senior Management – There is a difference between being lean and neglecting your customers while abusing your employees.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-05-24 08:40 PDT
Former Employee – worked at Avaya
Pros – Flexible work conditions, can work from home. Very good people to work with. Nice office with workout facility free to all employees. Benefits are outstanding. Good access to training. Very good in house developed tools.
Cons – Constant lay offs monthly. No job security. Always re-organizing and changing direction. A lot of long hours and nights/weekends are spent working. They do not have enough staffing - employees are doing the work of 4 people.
Yes, I would recommend this company to a friend
2012-04-12 11:46 PDT
Current Employee – been working at Avaya
Pros – Avaya continues to offer some of the most competitive salary and benefit packages around. They have a prestigious clientele list. They have some of the best engineering talent in telecommunications.
Cons – Avaya is looking to consolidate in North America; they have had numerous issues with quality in their newest products, and they have been reducing North America support staff.
Advice to Senior Management – Senior leadership needs to carefully evaluate balancing their desire to maximize gross margin with maintaining customer loyalty. Past CEO Charlie Giancarlo stated it correctly when he declared that Avaya's product line is too broad; it is still too wide. Focusing on a narrower product portfolio should enable the company to increase both quality and loyalty.
2012-04-03 13:48 PDT
Former Employee – worked at Avaya
Pros – Good benefits, fair compensation, get to learn new technologies
Cons – Short sighted planning by management and constant cutting of jobs.
Yes, I would recommend this company to a friend
2012-03-01 08:57 PST
1 person found this helpful
Current Employee – been working at Avaya
Pros – Good pay, good people, interesting work, Reasonable job security. Professional, courteous culture.
Cons – Zero-sum forced rating can be demotivating
Advice to Senior Management – Avaya has a very competent, professional engineering staff. The forced 30/50/20 rating is demotivating and creates unproductive competition among the engineers.
Yes, I would recommend this company to a friend
2011-11-03 11:00 PDT
1 person found this helpful
Former Employee – worked at Avaya
Pros – -some flexibility -the ability to work remotely on occasion
-generally some autonomy
-good benefits
Cons – -quiet environment, coworkers do their own thing and keep to themselves
-everyone seems fearful of losing their jobs so it creates stress and low moral
-Too many processes that need to be followed in order to get things done, especially since it's difficult to change those processes to make them better
Advice to Senior Management – Management needs to make more long term decisions rather than short term budget costs. It seems that the way they deal with budget is with little insight. Personnel cuts are pretty constant. When new budget is approved re-hiring of former employees seems common. I would think that some more foresight from management is necessary to break this cycle.
2011-10-12 12:30 PDT
Current Employee – been working at Avaya
Pros – Leading edge technologies and the super telent of the indiviuals that work there.
Cons – Constant outsourcing continues to stifle productivity and modivation.
Advice to Senior Management – Be a leader and invest in American jobs and resourses.
Yes, I would recommend this company to a friend
2011-10-12 16:55 PDT
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