Avaya Reviews in Denver, CO

Updated August 29, 2014
Updated August 29, 2014
968 Reviews
3.0
968 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
542 Ratings

Review Highlights

Pros
  • Not much to be positive about other than work/life balance (in 67 reviews)

  • Have a Good Work Life Balance,Flexible and allows Work From Home, Technically Good Company (in 44 reviews)


Cons
  • I was there 4 years and saw 4 different changes of senior management (in 44 reviews)

  • Work-life balance is not in the culture of this company (in 18 reviews)

More Highlights

136 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Dont Work Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Westminster, CO
    Current Employee - Manager in Westminster, CO

    I have been working at Avaya full-time for more than 5 years

    Pros

    None other than it is a job

    Cons

    Lots.
    In the most recent ALL HANDS call the CEO Kevin Kennedy said "If you dont like it get out".
    This company has continued to demonstrate that it does not care about its employees. KK's comments above show that. In addition 2 weeks before Christmas Avaya AGAIN had more layoffs! Really right before Christmas, you couldn't wait?

    Layoffs at Avaya have been a monthly item and continue about every other week. It is truely sad to see so many great people me let go.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Maintain, support, and administer Avaya s8xxx servers and Gateways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAS  in  Westminster, CO
    Former Employee - SAS in Westminster, CO

    I worked at Avaya full-time for more than 10 years

    Pros

    Was the benefits and rate of Pay

    Cons

    outsourcing, stability of the company

    Advice to ManagementAdvice

    more sharing of new products to your front line of business

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Languishing grandchild of AT&T struggling to evolve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer III  in  Westminster, CO
    Former Employee - Software Engineer III in Westminster, CO

    I worked at Avaya full-time for more than 10 years

    Pros

    -There are some truly amazing engineers working there.
    -The pay is relatively good.
    -The benefits are decent, but quickly dwindling.
    -The managers I worked with were very accommodating.

    Cons

    -Complex products and business processes mean it's nearly impossible to evolve them for the present day. Major changes forced from above have not gone well, and are often backed out at major expense.
    -Ivory tower syndrome: "We're the phone company, we know best, so you you'll do as we say."
    -Union protectionism is hampering the company's ability to evolve and be competitive.
    -Private owners taking actions to make the balance sheet look good at the expense of wise moves for the future (shrinking). They bought the company hoping to make some big bucks with fancy financing, but the troubled market has left them with an encumbrance they're struggling to unload.
    -The positive spin on the messages from the senior leadership can be truly bewildering based on knowledge of actual happenings.

    Advice to ManagementAdvice

    An oak tree grows in such a way for a reason. If you want a different sort of tree, don't expect to have an easy job moving that oak, unless you bring heavy equipment ($$$) to the table.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Shrinking opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consulting Engineer  in  Denver, CO
    Former Employee - Consulting Engineer in Denver, CO

    I worked at Avaya full-time for more than 10 years

    Pros

    Salary, some benefits, intelligent, caring, innovative colleagues, interesting projects, encouraged to take on responsibility, support for patent applications, telecommuting possible.

    Cons

    Unrelenting stress, shrinking benefits, constantly changing upper management with no consistent vision, work hours extended due to need to work with colleagues overseas.

    Advice to ManagementAdvice

    Use the human capital you have more effectively.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Denver, CO
    Former Employee - Senior Manager in Denver, CO

    I worked at Avaya full-time for more than 3 years

    Pros

    Virtual office work is available

    Cons

    Cobstant layoffs, 401k matching stopped

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    High turnover in upper management, ongoing layoffs and furloughs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Westminster, CO
    Former Employee - Software Engineer in Westminster, CO

    I worked at Avaya full-time for more than 10 years

    Pros

    Competitive salary and nice talented people.

    Cons

    Poor leadership at a high level. Frightened employees everywhere - a difficult environment to work in. Company does not try to retain the most talented and experienced people.

    Advice to ManagementAdvice

    Know your business, technology and understand what your employees do. Listen to technical advice from your most talented employees and draw from their experience.
    Get some synergy between your products and groups.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    1999 grows smaller in the rearview mirror

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Manager  in  Denver, CO
    Former Employee - Web Manager in Denver, CO

    I worked at Avaya full-time for more than a year

    Pros

    Telecommuting is nice and there are a number of solid intelligent employees, if you know where to look.

    Cons

    - Sr. Management changes so often no plan sticks
    - Telecommuting means multiple Saturday 3am work sessions
    - Rigid corporate leadership structure does not allow for lower level employees to provide direction
    - All new thought "leaders" are lower level employees (see above)
    - IT group is overpowered, underwhelming
    - Your initial salary is your final salary
    - Layoffs, layoffs, layoffs
    - No ability to create efficient processes - "old ways are still best"
    - Adherence to the principles of an acquired bankrupt business - if these principles bankrupted that company, why are they being followed?
    - Change is constant yet produces no positive results

    Advice to ManagementAdvice

    Clean house, start by looking in the mirror.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Very respectful and professional immediate management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R&D Software Engineer  in  Westminster, CO
    Former Employee - R&D Software Engineer in Westminster, CO

    I worked at Avaya full-time for more than 10 years

    Pros

    Latitude in learning, contributing and lateral movement. Development and high-end engineering is granted autonomy to perform work as the employee sees fit, as long as the work gets done. Very strong support at director and VP levels.

    Cons

    $2.9B debt, due in 2017 and 2021. Lower engineering tiers are very structured during work hours. Currently in a down-sizing mode.

    Advice to ManagementAdvice

    Focus on long-term success instead of short-term revenues.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Facade of employee contentment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development  in  Denver, CO
    Current Employee - Software Development in Denver, CO

    I have been working at Avaya full-time for more than 5 years

    Pros

    Technology Leader. Tight link with customers who are, generally, very happy.

    Cons

    HR BS. They are constantly cutting away at employee benefits. They have artificial employee inclusion programs for highly rated staff, but each month the CEO gets us and tells us different reasons people have been fired. No kidding. He has an all hands meeting every month, and always finds an excuse to mention why he has fired someone either recently or in his past. And the HR organization follows the same caring culture.

    Advice to ManagementAdvice

    Employees first, please.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    On a downward trajectory.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Denver, CO
    Current Employee - Senior Consultant in Denver, CO

    I have been working at Avaya full-time for more than 10 years

    Pros

    The best parts are the high caliber of technical people along with some good products. If you're in a technical team, then that team is probably very competent and has good people. Your direct manager could be okay too (but there is a risk he'll be a bozo). Fortunately, he won't stick around more than 2-3 years at most because there will be a re-org.

    Cons

    Radical cut to benefits in the last 12 months: medical, 401k.
    No meaningful salary increases for many years. The further up you get in management, the more dysfunctional and clueless they are. It's like people with no skill and just an MBA are running the company.

    Advice to ManagementAdvice

    Clean house - too many B and C players in management. Management are very top heavy - you could lose 50% of them and it would be no problem. The whole 401k situation (only matching if the company doesn't suck) and the new health plans are really bad news.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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