Avaya

  www.avaya.com
  www.avaya.com

Avaya Reviews in Miami, FL

Updated August 16, 2014
Updated August 16, 2014
1,012 Reviews
3.0
1,012 Reviews
Rating Trends

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Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
564 Ratings

Review Highlights

Pros
  • work/life balance can be achieved if you commit to the boundaries (in 75 reviews)

  • Great technology available to work from home, although not always welcomed in some groups (in 60 reviews)


Cons
  • The senior management of company lies to everyone's face on their " Town Hall Meeting" (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1.  

    Sales Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Miami, FL
    Current Employee - Sales Engineer in Miami, FL

    I have been working at Avaya full-time (more than an year)

    Pros

    Love the technology and working with customers. Also, being able to work from home is a plus. Colleagues are also great. My management is fair, and I am free to exercise initiative. My management empowers me, and I like the level of control I have.

    Cons

    It isn't a 9-5 job if that is what you're looking for. You have to fight for training and teach yourself a lot. The job is not for everyone because you have so much self control and must be very self sufficient. It would be not be a position for someone who needs a lot of direction.

    Advice to ManagementAdvice

    More training opportunities would be good.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An amazing place to work / ahead of its time / very competitive wages - I loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Business Partner in Miami, FL
    Former Employee - Human Resources Business Partner in Miami, FL

    I worked at Avaya full-time (more than 3 years)

    Pros

    Virtual office for almost every job. Rewards are based on results and not on time spent working. Best in class technology and people practices, three weeks vacation from the start

    Cons

    Too many meetings, not enough time

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Well payed hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer III in Miami, FL
    Former Employee - Systems Engineer III in Miami, FL

    I worked at Avaya full-time (more than 10 years)

    Pros

    Customers, benefits, team members, flexibility, salary

    Cons

    Direct management, company direction, employee demands

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Account Manager in Miami, FL
    Current Employee - Channel Account Manager in Miami, FL

    I have been working at Avaya full-time (more than 3 years)

    Pros

    Good products and leading edge tech

    Cons

    Internal processes are very slow

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A lot of pressure from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Account Manager in Miami, FL
    Former Employee - Territory Account Manager in Miami, FL

    I worked at Avaya full-time (more than 10 years)

    Pros

    Global company with great technologies

    Cons

    Not a fun place to work

    Advice to ManagementAdvice

    Listen to employees more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Average telecom company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Miami, FL
    Former Employee - Regional Manager in Miami, FL

    I worked at Avaya full-time (more than 10 years)

    Pros

    Good products, very competitive environment

    Cons

    not friendly, and very stressful, no work-life balance

    Advice to ManagementAdvice

    Middle management requires more education

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Short term vision, execution and investment impacting the overall business, investors and employees deal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in Miami, FL
    Current Employee - Director in Miami, FL

    I have been working at Avaya

    Pros

    Salaries are average and above compared to overall IT industry

    Cons

    Lack of long term approach in the overall business. This is driving impact over products quality, customer service, employees moral and channels commitment

    Advice to ManagementAdvice

    Long term approach will drive the best ROI for all stakeholders

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Depressing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Avaya

    Pros

    excellent technology, remote office capability improves productivity

    Cons

    depressing atmosphere, bright and dedicated people are leaving to Cisco

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    A good company to work for but lacks stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consulting Systems Engineer in Miami, FL
    Current Employee - Consulting Systems Engineer in Miami, FL

    I have been working at Avaya

    Pros

    Very good company that values top performers and gives them opportunities, such as assignements abroad and position movements. With the acquisition of Nortel, it is leader in most of the segments it plays on.

    Cons

    Avaya has gone thru multiple changes in the past years - it became private, it bought a large competitor, it will become public again - changes are very often and the climate of instability reflects in the daily mood.

    Doesn't Recommend
    Approves of CEO
  11.  

    Extreme Short Term Thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Avaya

    Pros

    Good products and enterprise telecom vision. Some highly skilled folks supporting the solutions. Great hiring process. Good initial integration of Nortel.

    Cons

    No management support for work/personal life whatsoever. They say they do believe in it but they pile so much work on you that personal time becomes relegated to Sundays only if that. No support for training even though its badly needed due to the fast evolution of products. Too many departmental silos, making it hard to stay focused on the customers. Too many management changes, hard to execute vision and strategy. Churn is also frustrating customers as well. Culture is short term thinking with no time to plan the strategic account plans. They want to grow sales via business partners but most are not ready to sale (and much less execute) the UC, CC and Aura portfolio. Almost no marketing makes it hard to sell. Solutions are too complicated to place tech support offshore to resources with English as the second language.

    Advice to ManagementAdvice

    Quit the short term culture and strategize more--it would pay off greater dividends in the long run. Re-focuse on value and not on cost cutting. It will make employees and customers much happier!

    Doesn't Recommend
    Disapproves of CEO

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