Avaya

www.avaya.com
Employer Engaged

Avaya Reviews

Updated February 26, 2015
Updated February 26, 2015
1,062 Reviews
3.0
1,062 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
588 Ratings

Review Highlights

Pros
  • work/life balance can be achieved if you commit to the boundaries (in 75 reviews)

  • Great technology available to work from home, although not always welcomed in some groups (in 60 reviews)


Cons
  • The senior management of company lies to everyone's face on their " Town Hall Meeting" (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company. Excellent culture with solid pay and benefits. Excellent technology for emerging communications trends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Avaya full-time (more than 5 years)

    Pros

    Love working remote. Newest cloud and hosted offers are market-leading.

    Cons

    tough market has resulted in lack of decent pay incentives for last several years. Let's face it, when the company isn't paying out bonuses, motivation begins to wane.

    Advice to ManagementAdvice

    Find a way to start paying out bonuses more often instead of continually re-crafting the bonus policy. Mass attrition is in your near future, especially as demand for knowledgeable .cloud and hosted employees are in high demand in the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work spread thinly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst

    I have been working at Avaya full-time (less than a year)

    Pros

    -Work from home if you want
    -Work for as long or as little as you want as long as your daily projects are done
    -Scopia is a cool tool to communicate
    -Good starting pay

    Cons

    -Teams are spread across the global, therefore the team may not really feel as such
    -Not nearly enough employees for the work load

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good salary and benefits. Relaxed work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer II in Carrollton, TX
    Former Employee - Software Engineer II in Carrollton, TX

    I worked at Avaya

    Pros

    Benefits, competitive salary, Relaxed company atmosphere

    Cons

    Management in many departments lack professionalism.

    Advice to ManagementAdvice

    Don't mix business with pleasure.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time (more than a year)

    Pros

    I believe that Avaya has great products and are trying to do the right things to improve business operations.

    Cons

    Unfortunately, there are too many short term thinkers around that prevent long term sustainable solutions from flourishing. Hard workers seem to be the ones that have a hard time getting promotions and I believe we are severely top heavy.

    Advice to ManagementAdvice

    Stop thinking about your cash out opportunities, have your team back instead of the prevalent

    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Culture of fear and intimidation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    Good pay. Work from home possible.

    Cons

    Toxic leadership culture. no vacation anymore. DTO instead.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Lots of Silos and hidden objectives towards an IPO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Average benefits package and decent compensation

    Cons

    Hidden objectives , inner circle approach , former Cisco and Canada mafia

    Advice to ManagementAdvice

    We are not a mini Cisco. Push force network will not do it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Strategic Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya

    Pros

    Competitive salary and bonus structure. Some customer loyalty for continued revenue stream. World leader in Contact Center solutions.

    Cons

    Lack of executive leadership, turnover of sales executive, and lack of focus of core competencies. No one answers the phone anymore nor provides timely responses to emails. Very process oriented. A very difficult company to do business with. No brand recognition outside of IT departments

    Advice to ManagementAdvice

    focus on a core group of products and services rather than trying to be everything for everone

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Not much opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer in Billerica, MA
    Current Employee - Principal Engineer in Billerica, MA

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Excellent work. You can learn a lot on most recent developments in the data networking and telecommunications. Opportunities for new inventions.

    Cons

    But not everyone gets opportunity to work on great projects. The supervisors choose people for different part of the project. Getting into good projects depends on luck and being in good terms with supervisors but not based on merit or what you are interested in and capable of doing. Supervisors have too much of power deciding vacation and work. People's career goals are not considered. Supervisors set the goals without even considering team member's interests and career aspirations. No opportunities for growth and employee movement within company.

    Advice to ManagementAdvice

    Have a system to consider employees interests and career aspirations. Promote employee movement within company. Train the junior and middle management for project management (especially on risk management and project estimation) and people management concepts. On the job trail and error approach using the process templates does not seem to be working!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    avaya

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya

    Pros

    Great folks to work with.

    Cons

    Management has no clue whats happening in the trenches

    Advice to ManagementAdvice

    Talk to your employs that do the real work

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Cash Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Management
    Current Employee - Cash Management

    I have been working at Avaya

    Pros

    They pay and benefits are great. The environment is clean as well as the work area. There is a union environment.

    Cons

    Downsize and minimal jobs for the workload. The opportunity for advancement does not come around too often and when it does there is a large amount of people competing.

    Advice to ManagementAdvice

    No advice

    Recommends
    Positive Outlook
    Approves of CEO

Work at Avaya? Share Your Experiences

Avaya

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.