Avaya Reviews

Updated July 6, 2015
1159 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
622 Ratings

Pros
  • Work Life balance Promotion training (in 75 reviews)

  • work from home / remote is pretty common (in 60 reviews)

Cons
  • Short sighted senior management; VC/Owner driven (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Pros and Cons

1,159 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Avaya Today

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Relationship Manager
    Current Employee - Executive Relationship Manager

    I have been working at Avaya full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    potential Growth Engine for Engagement movement

    Cons

    no top line revenue growth for over three years

    Advice to Management

    Buyer beware


  2. Helpful (1)

    Senior Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Santa Clara, CA
    Former Employee - Senior Project Manager in Santa Clara, CA

    I worked at Avaya (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    work was remote, excellent salary, even the opportunity work production would be beneficial to company

    Cons

    Disorganization, new management, no one wants to take ownership of any issues that can not be resolved. While working on tasks it seemed to be more important to get data completed in a short turnaround verses making sure the tasks are done thoroughly and properly in order for end result to be beneficial.

    Advice to Management

    Stay consistent with tasks at hand as well as letting employee understand the initiatives they are working toward


  3. Internal Audit Manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Research Triangle Park, NC
    Current Employee - Anonymous Employee in Research Triangle Park, NC

    I have been working at Avaya full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible schedule, drive for continuous improvements, great products

    Cons

    Somewhat silo culture, various management changes;


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company, but in a very challenging market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Santa Clara, CA
    Former Employee - Sales Manager in Santa Clara, CA

    I worked at Avaya

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people and technology and a real commitment to customer success.

    Cons

    CIOs and other decisions makers are trying to reduce spending in this area and that has a long-term pressure on the business that is decidedly negative.

    Advice to Management

    Take more risks. Try new things.


  6. Avaya doesn't value employees, and benefits, raises and bonuses are not market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at Avaya full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    telecommuting options; some great and professional people are still left who really care about doing the right thing, but more and more are leaving every day

    Cons

    Senior management compensates itself but places no value on employees, who are seriously overworked. Bonuses and raises are meager and not market (except for senior executives). Avaya claims to be a Silicon Valley company but doesn't compete in terms of compensation (especially raises and bonuses, plus no stock benefits) and benefits with many other Silicon Valley companies. It really feels like senior management has only its own interests at heart at the expense of the company itself. No clear strategies. They claim to have strategies but the execution is poor.


  7. Helpful (1)

    The right technology for mobile workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Basking Ridge, NJ
    Current Employee - Senior Marketing Manager in Basking Ridge, NJ

    I have been working at Avaya full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Virtual office, home office and mobile working is really easy at Avaya and the technology to be productive in such environement is great. Everyone in the company enjoys a personal videoconferencing bridge that can be used on the PC, Mac, iPad, IPhone, Android, etc. calls have all become video calls since 3 years and productivity has increased since. People do videoconfs from home, from the plane, from their car (not while driving i hope), from everywhere. This adds benefits to the work-life balance for employees.

    Cons

    Downside of having the technology to perform videocalls and work remotely from anywhere are reduced travel expense policies. Agreed it saves the planet, but some real meetings are still needed and missed due to heavy travel restrictions.


  8. Helpful (2)

    Mixed feelings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rotation Associate
    Current Employee - Rotation Associate

    I have been working at Avaya full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    - Best in class products and services - good place to learn about technology
    - Solidify new image - now a true software&services company
    - Challenging work
    - Good opportunities to advance. Strong performers are acknowledged.
    - Cool partnerships and sponsorships

    Cons

    - Teams are spread critically thin - heavy workload, you feel burnt out quickly
    - Aging workforce, and it shows heavy in company culture - more young blood desperately needed
    - Late to market in cloud space
    - Some coworkers lack accountability; fractured management structure lets poor workers cruise by unnoticed.
    - Poor & unfair compensation
    - The whole debt and ever-delayed IPO issues

    Advice to Management

    Hire more young talent to energize the company. Lose the boring, old corporate mentality - the most successful tech companies are the most progressive culturally. Compensate fairly. Make people want to work for Avaya.


  9. Helpful (1)

    Avaya

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work hours. Supportive in balancing your work and life - important for parents of school-aged kids - especially single parents.

    Cons

    (Direct )Management more interested in their own profit and reputation, than in bringing the company forward. Career opportunities almost zero.

    Advice to Management

    Look closely at your employees across hierarchy structures and you might find some gems.


  10. Great Opportunities to Learn

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time

    Recommends
    Recommends

    Pros

    Great management who take an interest in your learning
    Excellent exposure to executive leadership team
    A lot of opportunities to do so much more vs. working for a much larger company

    Cons

    Pay could be better considering high cost of living in Northern California

    Advice to Management

    N/A


  11. CAM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brick, NJ
    Current Employee - Anonymous Employee in Brick, NJ

    I have been working at Avaya full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Strong Premise Legacy Portfolio, Strong Customer Base, Recent Improvements in Branding

    Cons

    Significant Competitive Threats, Stagnated Revenue Performance, Challenging Internal Processes

    Advice to Management

    Deliver on process simplification, Accelerate Cloud Development



Showing 1,159 of 1,187 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.