Avaya

www.avaya.com

Avaya Reviews

Updated January 24, 2015
Updated January 24, 2015
1,044 Reviews
3.0
1,044 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
579 Ratings

Review Highlights

Pros
  • work/life balance can be achieved if you commit to the boundaries (in 75 reviews)

  • Great technology available to work from home, although not always welcomed in some groups (in 60 reviews)


Cons
  • The senior management of company lies to everyone's face on their " Town Hall Meeting" (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Cash Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Management
    Current Employee - Cash Management

    I have been working at Avaya

    Pros

    They pay and benefits are great. The environment is clean as well as the work area. There is a union environment.

    Cons

    Downsize and minimal jobs for the workload. The opportunity for advancement does not come around too often and when it does there is a large amount of people competing.

    Advice to ManagementAdvice

    No advice

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    avaya

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya

    Pros

    Great folks to work with.

    Cons

    Management has no clue whats happening in the trenches

    Advice to ManagementAdvice

    Talk to your employs that do the real work

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Architect in Coppell, TX
    Current Employee - IT Architect in Coppell, TX

    I have been working at Avaya

    Pros

    Good work-life balance; non-responsive culture; CIO comes from Verizon (very bad culture)

    Cons

    Compensation package is borderline; Health Insurance deductible is $4000 per year per person.

    Advice to ManagementAdvice

    Need to invest more on talent, less on management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    great potential to grow and lead

    Cons

    Lack of product road map and direction

  6. 2 people found this helpful  

    Transient Leadership Leads to Disfunction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - C-level Manager in Westminster, CO
    Former Employee - C-level Manager in Westminster, CO

    I worked at Avaya

    Pros

    The technology was amazing. Working in an environment that spanned telephones to software to servers was great. The people, like most places, are always the greatest asset a company will ever have. The pay was good...but at a cost.

    Cons

    Though the pay was good, an individual had to regularly sacrifice much of his / her personal life to complete the work (50 - 60 hours per week was not unusual for many). Transient executive leadership thought experienced and skilled employees could be replaced with almost anyone after six months on the job. This lack of respect for the people who touched the customers and products was displayed in the way they morphed employee reviews into a culling of the herd process....and ultimately the decision to outsource to 3rd party service providers.

    Advice to ManagementAdvice

    Respect the people who touch the customers and who support the product. Stop trying to follow another company's approach to people management (Cisco and GE) and be your own innovative leadership team. If you knew what it takes to support the customers and the products (personal hands on experience) you would have a clearer view of how wrong your people management approach is and maybe you would value your employees differently.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Difficult transition from "Normal" company and even harder to get promoted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Kansas City, MO
    Current Employee - Sales in Kansas City, MO

    I have been working at Avaya full-time (more than 5 years)

    Pros

    Work from home
    Flexible work schedule
    Left to run your own business for the most part

    Cons

    Poor onboarding
    Dis shoveled corporate directory and hierarchy structure.
    A culture of escalation to get anything fixed for internal and external customers
    To many chiefs and not enough Indians.
    Middle Management is reluctant to voice their direct reports concerns/recommendations to executives.
    Most executives within company are transplants from other manufactures that do not understand the business.
    Poor training for employees in the field.
    Benefits are being reduced year after year.

    Advice to ManagementAdvice

    Promote from within.
    Provide better training to your teams.
    Put your money (resources) in areas you consider a core priority not in Hiring more executives.
    Treat your employees as a more valued asset.

    Doesn't Recommend
    Negative Outlook
  8.  

    401K Match - NOT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    I really can't think of any

    Cons

    Avaya was only doing a 401K match on a quarterly basis IF EBITDA was > $xM. They have maybe matched 3 of the past 8 quarters. They just announced that the same rules apply for meeting EBITDA, but the match will only be done on an ANNUAL basis.

    Advice to ManagementAdvice

    None. They have no use for anyone's advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Good opportunities, some financial struggles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time (more than an year)

    Pros

    Ultra flexible culture, great opportunities to get involved in many areas and build your experience. Pretty good opportunities for career advancement

    Cons

    Company has really turned around its business in the last few years, but still waiting for some of those positive changes to kick in in terms of additional revenue. The company's financial struggles make it difficult to give raises and perks to everyone that deserves them.

    Recommends
    Neutral Outlook
  10.  

    Great brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    great brand, culture, history, product

    Cons

    Hard to change and adapt

    Advice to ManagementAdvice

    Give more autonomy to local entities

    Recommends
    Neutral Outlook
  11.  

    Very good overall experience, all in all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer in Seattle, WA
    Former Employee - Senior Systems Engineer in Seattle, WA

    I worked at Avaya

    Pros

    Good benefits, great teaming, challenging opportunities

    Cons

    Revolving door for management, brain drain

    Advice to ManagementAdvice

    Hire executives that understand the industry and the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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