Avaya Reviews

Updated April 24, 2015
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3.0
1,104 Reviews
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
602 Ratings

Pros
  • work/life balance can be achieved if you commit to the boundaries (in 75 reviews)

  • Great technology available to work from home, although not always welcomed in some groups (in 60 reviews)

Cons
  • The senior management of company lies to everyone's face on their " Town Hall Meeting" (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Program Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Avaya as a contractor (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Avaya has a great technology base, very smart and intelligent staff within all disciplines of the organization. Extremely knowledgeable Systems Engineers and Professional Engineers.

    Cons

    Extremely high customer change management requests leading to scope creep and schedule extensions.

    Advice to Management

    Control change management requests and/or have customer compensate additionally for these requests.

  2. Team Lead IT Networks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Bangalore (India)
    Former Employee - Team Lead in Bangalore (India)

    I worked at Avaya full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good opportunities to learn and apply technical skills. Better carrier opportunities.

    Cons

    No comments on this section.

    Advice to Management

    Keep it up.

  3. Helpful (1)

    Cash Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Management
    Current Employee - Cash Management

    I have been working at Avaya

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They pay and benefits are great. The environment is clean as well as the work area. There is a union environment.

    Cons

    Downsize and minimal jobs for the workload. The opportunity for advancement does not come around too often and when it does there is a large amount of people competing.

    Advice to Management

    No advice

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Pune (India)
    Former Employee - Consultant in Pune (India)

    I worked at Avaya full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    competitive and learning culture. Great colleagues. encouraging to think out of the box

    Cons

    connect with overall vision of the company misses out

    Advice to Management

    none

  6. Avaya India Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Pune (India)
    Former Employee - Software Engineer in Pune (India)

    I worked at Avaya full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get lots of time off.
    Training is good. Learned a lot in telecom boot camp.
    Compensation was more than other employers in town.

    Cons

    The office is located in Magarpatta and it took long to commute.
    Some team members were in other timezones so coordinating with them was little difficult.
    Cafeteria food was not good at all.

  7. excellent learning process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Marketing Manager in Bogotá, Bogota (Colombia)
    Current Employee - Field Marketing Manager in Bogotá, Bogota (Colombia)

    I have been working at Avaya full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    professional growth and learning,with many teachings by the managers, the working environment is very good, the fellowship and teamwork is promoted

    Cons

    Lack of incentives not only in salary, also in courses, social responsibility, and interest for the employee's personal life, dreams and goals

    Advice to Management

    more incentives compensation, studies,

  8. Sales Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Miami, FL
    Current Employee - Sales Engineer in Miami, FL

    I have been working at Avaya full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the technology and working with customers. Also, being able to work from home is a plus. Colleagues are also great. My management is fair, and I am free to exercise initiative. My management empowers me, and I like the level of control I have.

    Cons

    It isn't a 9-5 job if that is what you're looking for. You have to fight for training and teach yourself a lot. The job is not for everyone because you have so much self control and must be very self sufficient. It would be not be a position for someone who needs a lot of direction.

    Advice to Management

    More training opportunities would be good.

  9. Internship experience at Avaya India, Pune

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Associate Soft Engineer in Pune (India)
    Former Intern - Associate Soft Engineer in Pune (India)

    I worked at Avaya as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Great work culture
    2. Good opportunity to learn new technologies
    3. Awesome work environment. Everyone is really cool and very helpful
    4. Flexible hours, No dress code
    5. Awesome place if you are looking to work on multiple projects and learn about them

    Cons

    I didn't find any cons. Overall, its a great place to work and learn.

    Advice to Management

    No advice since they have been doing a great job.

  10. Avaya has been a great start to my career and has helped me build skills that I didn't know I was capable of acquiring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Account Manager in Basking Ridge, NJ
    Current Employee - Channel Account Manager in Basking Ridge, NJ

    I have been working at Avaya full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best part about Avaya is the energy and motivation that the employees bring to the company. The innovation at the company will take it to new heights! Being able to work virtually from anywhere in the world is a great flexibility. This also allows for great work/personal life balance.

    Cons

    The name of the company isn't out there like the competitors are. Marketing just needs to be more for the company for people to know who exactly Avaya is during a random conversation.

    Advice to Management

    Encouraging further education would only be beneficial to the company in the long run. So having reimbursement plans for that would be great.

  11. Sales Op Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Sales in Alpharetta, GA
    Current Intern - Sales in Alpharetta, GA

    I have been working at Avaya as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly employees, relaxed environment, and very rewarding experience. My schedule is somewhat laid out for me, but it's flexible. The pay is great, too! 18/hr for an internship? Very hard to beat, these days! I definitely see a future here.

    Cons

    Not a whole lot, this place is pretty great! The change in leadership is due to the changes from Lucente to Avaya and acquisition of Nortel... what do you expect?

    Advice to Management

    Trial and Error, we'll find the right upper management eventually. Just give it time before you toss them out the door, though!

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