Avaya

  www.avaya.com
  www.avaya.com

Avaya Reviews

Updated December 16, 2014
Updated December 16, 2014
1,025 Reviews
3.0
1,025 Reviews
Rating Trends

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Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
569 Ratings

Review Highlights

Pros
  • work/life balance can be achieved if you commit to the boundaries (in 75 reviews)

  • Great technology available to work from home, although not always welcomed in some groups (in 60 reviews)


Cons
  • The senior management of company lies to everyone's face on their " Town Hall Meeting" (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Like eating soup 5 days a week.

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Avaya

    Pros

    The greatest people to work with.

    Cons

    A Bureaucracy that's in debt. Just like the US government.

    Advice to ManagementAdvice

    Go home.

  2.  

    Good company, if you can adapt to constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Manager
    Current Employee - Channel Manager

    I have been working at Avaya full-time (more than 3 years)

    Pros

    Very intelligent leadership, opportunity to work anywhere in the country, inside and outside positions, good resume material.

    Cons

    Job roles and compensation plans are always changing. Difficult to predict how much money you will actually make. Very political system, where people receive accolades that don't deserve them (and vice versa). High turnover in upper management leads to ever changing company values and perspectives.

    Advice to ManagementAdvice

    Its time to adapt to emerging technology and company culture. Compared to other tech firms, our benefits and work-life balance is very poor. We only match 401k when we hit EBITA goals, while other companies match 6% no matter what. We function like an old, traditional company and therefore do not attract young talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Was a good company (pre-Nortel Acquisition) now struggling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Program Manager in New York, NY
    Current Employee - Client Program Manager in New York, NY

    I have been working at Avaya full-time (more than 5 years)

    Pros

    Home worker policy is good
    Flexible working

    Cons

    Payrises almost non-existent, bonus rarely paid.
    Avaya now owned by TPG - with huge debt, aging product line ... at least 2 yrs behind the competition.
    Many duplicate products since purchase of Nortel ... and Seniors who made Nortel bankrupt now running divisions in Avaya - not a good outlook.
    Many confused processes and most of them are broken, totally US centric in all things, makes International business difficult.
    Talks up being a system integrator but far from it.
    CEO who is there to make a bundle selling Avaya then he will be off ... unfortunately suitable purchasers have pulled out.
    Large numbers leaving the company - excessive Hrs for those left.
    Dood if you are in Sales or Pre-Sales - poor for services.

    Advice to ManagementAdvice

    Sort out product line - too much confusion, make R&D stick to road maps - they forever slip badly on delivery dates (often a year or more)
    Get serious about services or get out of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Not even close to what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time

    Pros

    decent benefits but huge question marks going forward. co-workers, for the most part, were great. bonus opportunity is solid but...see cons. work from home / remote is pretty common.

    Cons

    meaningful bonuses non existent for years now. zero coverage for vacation. complicated infrastructure and processes make it tough to do business on the inside as well as outside. employee morale in the dumps. personal growth & training is in writing only.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Surprised it still exists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Account Manager in New York, NY
    Former Employee - Territory Account Manager in New York, NY

    I worked at Avaya full-time (more than 5 years)

    Pros

    Cool technology, but rapidly commoditizing

    Cons

    Not sure where the business is going.

    Advice to ManagementAdvice

    Clearly articulate business strategy.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Not great, not awful, but where are we going?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Engineer in New York, NY
    Current Employee - Resident Engineer in New York, NY

    I have been working at Avaya full-time (more than 5 years)

    Pros

    Some great technology, solid work-life balance, excellent people. I don't feel I am getting ground down, and the managers I have had have been good.

    Cons

    Financial performance means no training budget, no raises, rarely 401K match. Cost cutting has hit in manufacturing resulting in some QC headaches & black eyes. As with any company there have been some dubious technology bets & acquisitions; the problem here is that we can afford to lose on any of them.

    Advice to ManagementAdvice

    You have some very very talented & smart upper level technology people; listen to them & their visions of where the industry is going. Don't worry about playing catch up, worry about out flanking. Ensure 100% QC in manufacturing; software bugs can be worked out but DOA hardware cannot.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Going downhill fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Avaya full-time

    Pros

    Opportunity to learn. Ability to work remote.

    Cons

    There is a culture of incompetence in IT. Unfortunately management is in bed with certain product companies and aren't focused on solutions. Politics and corruption are everywhere. I know of consulting firms billing for "ghost" contractors. Not a happy place anymore. There has been a mass exodus of talent in the past two years.

    Advice to ManagementAdvice

    $100 / hr for one great consultant is far better than $30 / hr each for incompetent consultants!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Development Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Manager
    Current Employee - Software Development Manager

    I have been working at Avaya full-time (more than 10 years)

    Pros

    good pay, work flexibility, unlimited vacation, great work-life balance, freedom in work

    Cons

    not much growth, huge expense cut in US locations

    Advice to ManagementAdvice

    Management must pay attention to the career growth in US employees

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Software engineer

    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Avaya full-time

    Pros

    avaya has flexible work environment

    Cons

    avaya pay is tied to company performance

  11.  

    Good company for performers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time (more than 5 years)

    Pros

    Good place to work if you are self driven, result oriented and have desire to grow...Management team is well trained and polished...Willing to groom individuals in to professionals

    Cons

    Doesn't have a clear direction from top..or at least it doesn't get translated to the ground level. HR can be more participative.

    Advice to ManagementAdvice

    I understand that it's tough time to manage..but need to grow by capturing more customer

    Approves of CEO

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