Avaya Reviews

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2.5
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
3 Ratings

Pros
  • Work Life balance Promotion training (in 75 reviews)

  • work from home / remote is pretty common (in 60 reviews)

Cons
  • Short sighted senior management; VC/Owner driven (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Pros and Cons

6 Employee Reviews

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  1. Helpful (1)

    great management, but no chance for raises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Washington, DC
    Former Employee - Quality Assurance Analyst in Washington, DC

    I worked at Avaya full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    personable management
    steady work schedule
    standard vacation

    Cons

    no raises
    dwindling and already poor benefitsno raises
    dwindling and already poor benefits

    Advice to Management

    give raises


  2. Research Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in Alexandria, VA
    Former Employee - Research Analyst in Alexandria, VA

    I worked at Avaya full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I was given the starting salary that I requested. My immediate manager was very nice and knowledgeable and compassionate.

    Cons

    They haven't given raises in at least five years. They have a high deductible healthcare plan.

    Advice to Management

    If you want to keep loyal employees, you have to give annual raises.


  3. Helpful (1)

    Avaya Government - Needs a "Reset" but it may not be possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Avaya full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great technology, helpful line personnel, industry name recognition, willing teaming partners; flex hours; good potential if a realistic transformation roadmap is put into place

    Cons

    All of the technology is not approved for use within the U.S. federal space; line personnel are severely constrained by lack of resources - it is impossible to even get office supplies; business partners are starting to go team with other companies/competitors; the Lucent/Nortel/PEC glory days are long over; the Fairfax, VA Government sector complex is empty and disheartening; too many changes in leadership (how many AvayaGov leaders this past decade?); low morale due to constant layoffs - including successful, senior individuals (the folks making those cuts up until recently are also now gone)

    Advice to Management

    Company needs a "reset" of sorts and try to have a stable leadership team - at least in the Government business; face reality - the Glory Days are over and the company is now a SMALL player but has good potential provided a clear and realistic roadmap is put into place (and, no - an outside consulting firm is not the solution); the U.S. federal market is going to be tough for the next few years so do not expect growth; the few recent hires over the past year really want to make a positive impact so listen to them


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  5. Helpful (2)

    All work, No Reward, No Balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC

    I have been working at Avaya full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A Pay Check and benefits

    Cons

    12 hour days are the norm and expected, 16 hour days are not uncommon. I am all for doing what ever it takes to get the job done however, when the stretch objective drives you 16 hours a day at Avaya that becomes the new norm. The average new comer stays at Avaya 2 years and then leaves after they burn out. I have been in an OPs review where a presentation was made to hire additional staff, the VP decision maker made the statement "NO, burn them out if you have to, then get rid of them and hire someone else"

    Advice to Management

    Rather than laying people off you should shift resources to where people are over worked and burning out.


  6. Helpful (1)

    Management claims to support employees during all hands meetings then turns back on them in private.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manager in Fairfax, VA
    Former Employee - Technical Manager in Fairfax, VA

    I worked at Avaya full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    They made payroll on time.

    Cons

    - No support for employees located at customer sites from upper management at HQ
    - 401k plan is owned by them and not you, roll it over when you can so you own it
    - Typical beltway bandit
    - Corporate recruiters rely on 3rd parties
    - Inconsistent corporate policies, decisions are always in the company's favor


  7. stressful, horrible internal systems, rudderless

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Washington, DC
    Former Employee - Sales in Washington, DC

    I worked at Avaya

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    good reputation
    decent product line
    some good people here and there
    that's all i can think of

    Cons

    constant change in management
    3 different general managers of division in 3 years
    fear of layoffs

    Advice to Management

    right the ship and stabilize



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