Avis Budget Group Reviews

Updated April 25, 2015
638 reviews filtered by
  • Any Location
  • Any Job Title
3.1
638 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
223 Ratings

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)

Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Data analysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    Work life balance
    Hours
    Benefits

    Cons

    Pay
    Team work
    Not enough training and guidance for new hire

  2. challenging projects and good support from seniors/managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - IT Software Developer Intern in Parsippany, NJ
    Former Intern - IT Software Developer Intern in Parsippany, NJ

    I worked at Avis Budget Group as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - HR and top managers cares about you
    - Senior co-worker treats you with respect
    - They conduct programs to help you grow

    Cons

    - Kind of hesitant to invest in new technologies and resources

    Advice to Management

    - Management should be more responsive to employees' need

  3. answer phones for roadside assistance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Etobicoke, ON (Canada)
    Current Employee - Service Agent in Etobicoke, ON (Canada)

    I have been working at Avis Budget Group part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good experience for any future jobs
    good when in school

    Cons

    long hour shifts
    weekends spent in the office

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Rental sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in New Haven, CT
    Former Employee - Rental Sales Agent in New Haven, CT

    I worked at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Get to drive many cars, paid training

    Cons

    Unfair commission structure, unrealistic expectations , discrimination, and horrible management

    Advice to Management

    Take discrimination complaints seriously to avoid lawsuit

  6. Great customer service atmosphere

    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Avis Budget Group (Less than a year)

    Pros

    Full benefits right from the start. Opportunities for growth in career.

    Cons

    None really. It is a good place to get experience.

  7. Promote from within??? Only if you're management, and that's a maybe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Meeting new people, building bonds with fellow employees and customers, car discounts (better discounts than employee discounts when you learn codes), car knowledgeability

    Cons

    Schedule based on seniority so work nights and horrible choice off days, inconsistent management, lying upper management, work outside even during a polar vortex, favoritism, no room for growth in company if you aren't management (and sometimes there isn't growth there either), miscommunication/under or no communication between management

    Advice to Management

    To the senior leadership team, when you come to town, like you have been for the last couple of years to say "thank you", find someone who isn't afraid to tell you how it really is for the employees. Your regional, city, and district manners LOVE to put up a facade as if it is such a wonderful, family oriented company, when it is not. I've seen great managers leave due to a horrible work life balance while the district mgr received the promotion off the back of another's work ethic. I've seen great managers promoted then demoted over pettiness and something that they walked into through their promotion. I've seen employees demoted because they refused to be held accountable for a manager's mistake and miscommunication. I've seen an employee offered an internal position, then given a crappy expatiation why they had to take it back from them. I've seen an employee who was fully capable with management qualities held back for 3 yrs because they choose not to take the exact path that the city manager took in order to get promoted. They even already had a college degree, and the same degree as some of the managers hired externally, yet still held back. The management team loves to push on the employees what needs to be improved, and they always try a random idea, but they never fallow through. They also try to hold the employees accountable, when they can't even be accountable for themselves. And when the employees try to present the issues at hand, the upper management continues to turn a blind eye to holding their management teams accountable. ABG will always fall short of being a better company with practices like this and I hope that they someday address it. Otherwise you are going to be stuck with OK employees, employees that have been there so long that they aren't leaving until they retire, great employees who leave and get better jobs who actually pay and treat them according to their worth, or bad untrainable employees who continue to work against what it trying to be accomplished for a pay check.

  8. shuttler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shuttle Driver in Kailua, HI
    Current Employee - Shuttle Driver in Kailua, HI

    I have been working at Avis Budget Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have done customer service for many years. Being part of a team that helps peoples dreams come true is very satisfying and rewarding at the same time

    Cons

    Everyone has there days at work or even at home but each day how it starts is not how it ends. Ask part of the job I feel good

    Advice to Management

    Normally asked this question I would have lots to offer but the management does a wonderful job here and all I can say is keep up the good work.

  9. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Avis Budget Group part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Very interesting talking to so many different people. Very fast paced, so the days can go by quickly. Rental car sales is very good training for your NEXT sales position.

    Cons

    Very unorganized company. I was hired to open a new location but after 9 months, it never happened. The commission potential was highly exaggerated. Benefits are so so, takes a long time to get time off.

    Advice to Management

    Get more training.

  10. Everyone HATES Rental Sales Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Associate in Honolulu, HI
    Former Employee - Rental Sales Associate in Honolulu, HI

    I worked at Avis Budget Group

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Other RSA are very nice and compassionate people

    Cons

    Every other worker with different positions HATE RSA's because RSA's are treated BETTER than all the other workers which make it a hostile environment as there are 50+ other workers with different position at one given location! RSA's are the bread winners and are put on a pedestal! Yes it was great for me, but the hostile environment was unbelievable!

    Advice to Management

    Treat EVERY employee the same!

  11. good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group full-time

    Pros

    Good benefits. Flexibility. flexibility. Flexibility.

    Cons

    Long hours. Though working conditions.

    Advice to Management

    increase wages

Work at Avis Budget Group? Share Your Experiences

Avis Budget Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.