Aviva Reviews

Updated April 19, 2015
156 reviews filtered by
  • Any Location
  • Any Job Title
3.4
156 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Aviva Group CEO Mark Wilson
Mark Wilson
33 Ratings

Pros
  • Great work life balance, good employee focused approach (in 16 reviews)

  • Great people, and good opportunities to develop and travel internationally (in 8 reviews)

Cons
  • Senior management seem out of touch with the rest of the organisation (in 10 reviews)

  • Most of them are dull, not pro-active and suffering from constant changes in strategy and Top Management (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. A poorly managed, high-pressure call centre with poor pay and zero career opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Handler in Stretford, North West England, England (UK)
    Current Employee - Claims Handler in Stretford, North West England, England (UK)

    I have been working at Aviva full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None at the moment, but it was once a decent place to work.

    Cons

    No time to get your work done
    Letting your customers down because you have no time to deal with their requests
    Doing everyone else's work but your own (how is that for moral?)
    Huge case loads
    Feeling like the managers are doing you a 'favour' by granting you time off the phone
    Staying late to get things done (unpaid)
    Incompetent Business Managers who are completely out of touch with the job their staff do
    Incompetent Team Managers who do next to nothing
    Poor pay for the job we do (the work of maybe 5 different professions)
    Near impossible Pay Progression structure
    Experienced staff leaving and being replaced by temps
    Colleagues having emotional breakdowns

    Advice to Management

    LISTEN to your staff because NO ONE is happy. This many people cannot be wrong. Stop whipping staff who are already under huge pressure. Give us time to help our customers because it is us who have to answer to them.

  2. Une histoire vécu....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Entreprise avec une priorité commerciale, formation intégrée, apparence très dynamique, grosse implication d'une grande partie du personnel.

    Cons

    Grande desorganisation, non respect des engagements, vis a vis des ses employés et vis a vis de ces clients.
    de nombreux litiges avec ses clients.
    politique commerciale à "géométrie variables" changements de cap soudains et sans préparation.
    Promesses de salaires(par commissionnements) irréalisables: résultats des salaires très bas pour des temps de travail de l'ordre de 50 à 60 heures/semaine payes dans le meilleur cas sur la base de 40 heures/semaine

    Advice to Management

    Plus de consideration des employé, ce qui donnerai plus de rendement et d'épanouissement professionnel et ce qui mettra sans doute un terme au turn-over anormalement haut dans cette entreprise

  3. Helpful (1)

    Terrible place for software developers, just want code monkeys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Norwich, England (UK)
    Current Employee - Software Engineer in Norwich, England (UK)

    I have been working at Aviva full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good hours, holidays, flexible working, that's about it.

    Cons

    No recognition for doing a good job, promotion non-existent if you want to remain technical, incompetent managers, clueless BAs, are making a travesty of agile development (almost physically painful to work on some projects), talk a good game about engineering/quality and still think it's ok to ship serious bugs in live. Run by people who've been there a long time and block anyone new from getting on. Awful legacy systems (the worst I've seen), reliant on contract/offshore staff who don't give a toss, zero training.

    Advice to Management

    You have people running your IT who have never been developers, and have no idea what they are doing, you cannot succeed while they are in place.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Accountant in London, England (UK)
    Former Employee - Senior Accountant in London, England (UK)

    I worked at Aviva full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It used to be a good company but no longer today.

    Cons

    Poor quality of employees, too much politics, very unstable. The company does not care about its employees.

  6. Helpful (1)

    Good while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I was lucky to find the best manager that I could have asked for.
    Good place to work if you dont fancy doing any work, simply having babies and starting a family - good mat leave package.

    Cons

    Paying for y our own expenses out of your pocket, regardless of how much it costs.
    Poor management.
    No people/talent development.
    Ancient processes.
    300 years of history - still dealing with past mistakes and bad decision making.
    under paid against the rest of the market - you can earn more working for charity.
    No strategy or direction.

    Advice to Management

    Listen to your employees - making uninformed decisions will not help you in the future. Especially when you have lost the majority of your top performers in the past year. Soon you will have lost everyone who understands how to help your business perform.

  7. Helpful (1)

    Warning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None company is not a great place to work

    Cons

    Lack of leadership and vision. Blame culture. No ownership

    Advice to Management

    Overhaul required

  8. Helpful (3)

    Corrupt and incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of in London, England (UK)
    Former Employee - Head of in London, England (UK)

    I worked at Aviva full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None, even the coffee machine was rubbish

    Cons

    Populated by white middle aged, middle class blokes devising products nobody wants to buy with unsustainable commission levels to support greedy distribution channels

    Advice to Management

    People who get a senior level job with Aviva sigh with relief they will never have to put in a hard day of graft ever again.

  9. it's disappointingf

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chief Financial Officer
    Former Employee - Chief Financial Officer

    I worked at Aviva full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    none ..the owner is simply a daydreamer who wants to get rich pronto

    Cons

    delayed salaries

    non pyt of gov't dues & suppkiers' accts

  10. Helpful (1)

    Unstructured Mess - Finally being straightened out?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Consultant in London, England (UK)
    Current Employee - Managing Consultant in London, England (UK)

    I have been working at Aviva full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fantastic Work-Life Balance, encouraging flexible working and mobile work practises.
    Has lots of potential for positive change and efficiencies. Good flexible benefits package.

    Cons

    At the Aviva Group Centre there is such a poor handle on HR and talent management issues. In three years I had 10 line managers, and not once did a HR representative email or talk to me about these changes.

    The 6 monthly appraisal system is completely flawed and is just a tick in the box exercise. Talent Management practises strangely only are available from 'Head of' and above, which to me is completely backwards.

    Recent mass redundancies made it openly apparent that the organisation is extremely politically motivated and senior management therefore are hard to trust.

    Advice to Management

    Sort out HR practises in AGC and don't let senior (people) managers and directors have full control on HR issues, otherwise you will find that constructive dismissal cases will start appearing.
    People managers need to be trained on how to manage people, my experience of 10 in 3 years will say that most didn't have a clue as to how to motivate, lead and manage a team.

  11. Extremely unstructured, I feel that I wasted my summer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Dev Intern in Des Moines, IA
    Current Intern - Software Dev Intern in Des Moines, IA

    I have been working at Aviva as an intern (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mentor and manager were great!

    Cons

    Failing IT department, waterfall development is a fail-- Very unstructured intern program

    Advice to Management

    Stop playing politics..

Work at Aviva? Share Your Experiences

Aviva

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.