Aviva Reviews

Updated April 19, 2015
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Employee Reviews

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  1. Great culture and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Executive in Singapore (Singapore)
    Current Contractor - Executive in Singapore (Singapore)

    I have been working at Aviva as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    People are really nice and helpful with advice.
    There is work/life balance.
    HR is very active in employee engagement.
    Good amount of activities and perks to keep employees happy.

    Cons

    Nothing much really.
    Some might find salary low but that's subjective.

    Advice to Management

    Nothing really.

  2. Good work-life balance and friendly co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager in Dublin, Dublin (Ireland)
    Former Employee - Finance Manager in Dublin, Dublin (Ireland)

    I worked at Aviva full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Job rotation is encouraged for more junior staff, good training programmes for management, modern offices, active sports and social club, generous holidays and fairly standard working hours.

    Cons

    Salary increases can be below the market - increased responsibilities do not always carry a commensurate increase in salary. My negotiation skills improved while I was there as a result.

  3. A poorly managed, high-pressure call centre with poor pay and zero career opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Handler in Stretford, North West England, England (UK)
    Current Employee - Claims Handler in Stretford, North West England, England (UK)

    I have been working at Aviva full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None at the moment, but it was once a decent place to work.

    Cons

    No time to get your work done
    Letting your customers down because you have no time to deal with their requests
    Doing everyone else's work but your own (how is that for moral?)
    Huge case loads
    Feeling like the managers are doing you a 'favour' by granting you time off the phone
    Staying late to get things done (unpaid)
    Incompetent Business Managers who are completely out of touch with the job their staff do
    Incompetent Team Managers who do next to nothing
    Poor pay for the job we do (the work of maybe 5 different professions)
    Near impossible Pay Progression structure
    Experienced staff leaving and being replaced by temps
    Colleagues having emotional breakdowns

    Advice to Management

    LISTEN to your staff because NO ONE is happy. This many people cannot be wrong. Stop whipping staff who are already under huge pressure. Give us time to help our customers because it is us who have to answer to them.

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  5. Good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Gurgaon, Haryana (India)
    Current Employee - Senior Manager in Gurgaon, Haryana (India)

    I have been working at Aviva full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work life balance, good employee focused approach

    Cons

    Not very progressive, might feel stuck in the profile after a while.
    The appraisal process is not transparent and it totally depends on ones relation with the manager.

  6. Politics, Red Tape & Bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Java Developer
    Former Employee - Java Developer

    I worked at Aviva full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are still some decent people left even after various rounds of redundancies. You do get to learn a lot because every department is under resourced

    Cons

    Threat of redundancies, muddled thinking by management, loads of red tape, not enough recognition for your efforts

    Advice to Management

    Have more clarity in thought, outsourcing is not a long term solution, focus on talent retention and hire good people.

  7. Moving in the right direction after restructure,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in York, England (UK)
    Current Employee - Anonymous Employee in York, England (UK)

    I have been working at Aviva full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good career opportunities, flex work life balance

    Cons

    Quite a political organisation to work for

  8. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Istanbul (Turkey)
    Former Employee - Supervisor in Istanbul (Turkey)

    I worked at Aviva full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Care about people, professional environment

    Cons

    Salaries are not too attractive

    Advice to Management

    Can have a more competitive wage structure

  9. Great work environment and team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Online Communications Manager in London, England (UK)
    Former Employee - Senior Online Communications Manager in London, England (UK)

    I worked at Aviva full-time (More than a year)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    I worked at Aviva for almost 2 and 1/2 years and simply loved it! Our team was extremely balanced in skills and responsibilities, so our contribution was quite effective and recognisable.

    Cons

    We had a bit of a struggle with the Group team, specially when it came to highlight the regional and local needs as opposed to the global ones.

  10. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Pros

    Location, job scope, team, management

    Cons

    The work hours can be quite long

  11. Great company and heritage; at last recovering, but with impaired potential, from calamitous CGU / Norwich Union merger.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in London, England (UK)
    Former Employee - Director in London, England (UK)

    I worked at Aviva full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Sincere commitment to diversity (though cliquey in parts)
    Basic pay OK / bonuses good at senior levels
    Work-life balance respected, though cuts both ways
    Friendly environment, though massive staff turnover has not helped

    Cons

    Endless reorganisations and changes of direction, overwhelmingly driven by financial considerations that often turn out to be cosmetic (e.g. extensive form in over-shooting budgeted one-off costs of restructuring, which turn out not to be one-off after all)
    Goes through the motions of meritocracy, but, with notable exceptions, through several transitions / reinventions at the top table, senior managers tend to be surrounded by their mates, and progression is difficult without fairly blatant patronage
    Too many consultants, often there for CYA purposes or because the group has fired people it actually needed

    Advice to Management

    Given the heritage, the present position is a travesty of the historic potential, but the present team is doing a reasonable job of putting the damaged wagon back on the rails. A pity, and stretching the limits of plausibility, that the best people for the top jobs seem to be so predominantly old AIA cronies.

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