Aviva Reviews

Updated July 2, 2015
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153 Employee Reviews

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  1. Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pensions in Dublin, Dublin (Ireland)
    Former Employee - Pensions in Dublin, Dublin (Ireland)

    I worked at Aviva

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flex Time
    Line Managers
    Great starting point for a grad

    Cons

    Communication from line managers during a difficult time with the outsourcing of work


  2. Enjoyed the working environment

    Former Employee - Temporary Administrative Staff in Singapore (Singapore)
    Former Employee - Temporary Administrative Staff in Singapore (Singapore)

    I worked at Aviva

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The staff are friendly and are willing to teach. The manager takes time to listen to your concerns and this encourages employee contributions.

    Cons

    Training could be longer and more comprehensive. I had to learn almost everything on the job.


  3. Great benefits, though so much redtape can be frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in London, England (UK)
    Former Employee - Business Development in London, England (UK)

    I worked at Aviva full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    - Great benefits
    - Good upward mobility

    Cons

    - Risk averse
    - Red tape can impede progress
    - Not a fun environment


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  5. Very Good Learning Experience I had gathered here across my tenure I had spent with the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Gurgaon, Haryana (India)
    Former Employee - Executive in Gurgaon, Haryana (India)

    I worked at Aviva full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best workplace to work for in the near future with loads of job enrichment.

    Cons

    Product Diversification is a key thing that the company should look for.


  6. Aviva

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    a lot of very good people

    Cons

    Too much change in the last 5 years

    Advice to Management

    Look beyond short-term strategies


  7. Helpful (1)

    So much potential, such bad management!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Center in York, England (UK)
    Current Employee - IT Service Center in York, England (UK)

    I have been working at Aviva full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Big company so may different roles, great benefits including great pension and shares matching schemes. Lots of great people on the ground floor.

    Cons

    What ever they say, you are just a number, a head count. No one is ever safe from redundancy or (sometimes worse) "talent moved" into a role you don't want to do or is created just to get you out of the way because its easier than sacking you (this seems to happen in management more often then you'd like to think!)
    The company has grown up very much in silos so even though there are opportunities of all shapes and sizes, your unlikely to get a shot outside of your business unit unless its a pretty ground floor role.
    The missed opportunity to bring people in from other areas with different views/experience is unreal, this leads to projects required to basically do the same thing, end up running in tandem with double the costs than if the business units just worked closer together.

    Advice to Management

    Take notice of your people! do you realise that other companies in York love Aviva as you train your staff well, then don't do anything with them, letting all the most talented and experienced go to benefit other companies!
    In addition, stop treating your staff like children! most of them are entirely trust worthy, so treat them as such! and those that aren't, manage them appropriately or get rid, instead of taring everyone with the same brush with knee jerk reactions that just infuriate those who work hard and go by the book.


  8. Very fulfilling, lots to learn, but unclear outlook.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Madrid (Spain)
    Current Employee - Anonymous in Madrid (Spain)

    I have been working at Aviva (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Very good reputation.
    Excellent work environment.
    Flexible hours.
    Investment freedom.

    Cons

    Most reputed managers are now gone.
    Unclear outlook.
    Low pay compared to sector.
    Slow/bureaucratic processes prevent efficiencies.

    Advice to Management

    Try to retain talent.
    Stop cutting/invest in most profitable departments.


  9. Good work-life balance and friendly co-workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Dublin, Dublin (Ireland)
    Former Employee - Finance Manager in Dublin, Dublin (Ireland)

    I worked at Aviva full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Job rotation is encouraged for more junior staff, good training programmes for management, modern offices, active sports and social club, generous holidays and fairly standard working hours.

    Cons

    Salary increases can be below the market - increased responsibilities do not always carry a commensurate increase in salary. My negotiation skills improved while I was there as a result.


  10. A poorly managed, high-pressure call centre with poor pay and zero career opportunities.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Handler in Stretford, North West England, England (UK)
    Current Employee - Claims Handler in Stretford, North West England, England (UK)

    I have been working at Aviva full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None at the moment, but it was once a decent place to work.

    Cons

    No time to get your work done
    Letting your customers down because you have no time to deal with their requests
    Doing everyone else's work but your own (how is that for moral?)
    Huge case loads
    Feeling like the managers are doing you a 'favour' by granting you time off the phone
    Staying late to get things done (unpaid)
    Incompetent Business Managers who are completely out of touch with the job their staff do
    Incompetent Team Managers who do next to nothing
    Poor pay for the job we do (the work of maybe 5 different professions)
    Near impossible Pay Progression structure
    Experienced staff leaving and being replaced by temps
    Colleagues having emotional breakdowns

    Advice to Management

    LISTEN to your staff because NO ONE is happy. This many people cannot be wrong. Stop whipping staff who are already under huge pressure. Give us time to help our customers because it is us who have to answer to them.


  11. Good place to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Gurgaon, Haryana (India)
    Current Employee - Senior Manager in Gurgaon, Haryana (India)

    I have been working at Aviva full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work life balance, good employee focused approach

    Cons

    Not very progressive, might feel stuck in the profile after a while.
    The appraisal process is not transparent and it totally depends on ones relation with the manager.



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