Avon Products

  www.avon.com
  www.avon.com

Avon Products Reviews

Updated November 20, 2014
Updated November 20, 2014
622 Reviews
3.0
622 Reviews
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Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
147 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 40 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 24 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 31 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great Company Gone Really Bad Due to Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Brand Manager in New York, NY
    Former Employee - Senior Brand Manager in New York, NY

    I worked at Avon Products full-time (more than 5 years)

    Pros

    It used to be a wonderful company. Terrific products and great people.

    Cons

    Neglect of the US business by senior management. Imported leadership from Brazil and UK that had no understanding of the US business and how to turn it around. New CEO was not a beauty insider and had no knowledge of direct selling business.

    Advice to ManagementAdvice

    Bring back some of the previous homegrown company leadership to kick start the turn around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    avon not a good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avon Products

    Pros

    good products thats about all i can say

    Cons

    im a avon rep. always have to pay full price before order shipped was told i would get credit limit after 7 campains then told no way to get credit because someone didnt see me in person and when asked to talk to a supervisor was hung up on 3 seprate times and was treated and talked to like a dog.

  3. 3 people found this helpful  

    Troubled Company, Choose Wisely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Avon Products full-time (more than 5 years)

    Pros

    A company with a 125+ history, Avon is still a very respected brand name in many parts of the world, particularly in developing markets such as Brazil, Philippines and Russia. When you join Avon, you are part of a global company, albeit one that is in turmoil to figure out whether it will still be around as a brand name in five years. Perks are typical of an standard CPG company, work hours are reasonable for most roles, and given the challenges the company is facing, they are having to pay well to attract the right talent.

    Cons

    Avon is really struggling to figure out how to be relevant in today's business world. This translates to a number of challenges for the employee. Your role and responsibilities are only good until the next management consulting company is able to convince the Executive team about the next restructuring that is going to make all the difference. The work culture is rapidly evolving as old management is being replaced by new, so be ready for some seat-of-the-pants leadership.

    Advice to ManagementAdvice

    The biggest issue at the Executive Management team level is that the CEO and her direct reports don't really have a convincing turnaround plan. The stock price reflects the lack of confidence in the company. Because so much of the senior leadership is new, there is constant "deja vu" feeling on all turnaround efforts - this has been tried before and it did not work, so why will it work now. Bottom line, the company needs to go private, restructure so that it is a developing market focused company, re-craft it's product portfolio to be more focused and relevant to its most successful markets (which is not the US or UK!) and then re-emerge as a more relevant player. Direct selling is still relevant in many developing markets, provided the earning proposition is viable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Frustrating Politics, Delusional Fantasies Of A Turnaround

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avon Products

    Pros

    The mission to empower women.

    Cons

    The company pays only lip service to its mission. Senior executive positions are like a merry go round with strategies, tactics and directions going the same direction - round and round and round.

    No real recognition of good work done. It's all about cutting to the bone.

    Passive aggressive culture.

    Avoid.

  6. 1 person found this helpful  

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Los Angeles, CA
    Former Employee - District Sales Manager in Los Angeles, CA

    I worked at Avon Products full-time (less than an year)

    Pros

    as a sales manager pay ok, benefits great. Leadership stinks, dominated by males in a female industry, mainly Hispanic males leading.

    Cons

    Does not care about selling products. Usually prefer women with Hispanic heritage who will do what they are told .

    Advice to ManagementAdvice

    to late to change the culture of the business, get out before your are " Retired".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Avon Products full-time (more than 5 years)

    Pros

    Flexible work schedule with high Brand recognition

    Cons

    Work Life Balance does not exist...expect District Managers to be on call 24/7. Unrealistic expectations of field management while corporate can not manage to deliver products.

    Advice to ManagementAdvice

    Stop changing course with the wind...pick a strategy and stick with it...stop blaming the field for retention when your policies make it difficult for the Representatives to make money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Avon...the Company that pretends to care about women

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Pointe-Claire, QC (Canada)
    Former Employee - District Sales Manager in Pointe-Claire, QC (Canada)

    I worked at Avon Products full-time (more than 10 years)

    Pros

    Good incentives and bonuses, education on coaching techniques and leadership skills was very good, but not put into practice oftentimes by higher ups

    Cons

    No work life balance. Constant pressure for numbers and always being made to feel like you are failing by management. IT was very cult like atmosphere and very emotionally abusive

    Advice to ManagementAdvice

    Hire people in upper management that are more professional, ethical with an ounce of class. I know personally of a number of skeletons in the closets of management and some stuff is very gross and embarrassing. I cant believe they are where they are given their history

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in São Paulo, São Paulo (Brazil)
    Former Employee - Senior Manager in São Paulo, São Paulo (Brazil)

    I worked at Avon Products full-time (more than an year)

    Pros

    The salary, higher than market.

    Cons

    The worst place to work, ever.

    Advice to ManagementAdvice

    None to admire. Character of most directors are, ar list, questionable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    No help from Upper line, of any kind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Avon Representative
    Current Employee - Avon Representative

    I have been working at Avon Products part-time (more than an year)

    Pros

    It is so easy to shop using the website. I really loved being an e-representative, because of the awesome website.

    Cons

    There was absolutely No help from my manager, even though I repeatedly asked for help, all I ever received was another question. You should not ask a question to someone that is telling you that they have no idea where to start. I truely felt that my manager cared more about getting more new representatives, rather than trying to help the people that she already had.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Employee review (not Representative review): welcome to bizarro-world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rye, NY
    Current Employee - Anonymous Employee in Rye, NY

    I have been working at Avon Products full-time (more than 10 years)

    Pros

    in 2014, Avon Products is extremely political. If you have the "right" boss, or if you are "liked;" then, Avon could be a very nice and richly rewarding place to work; you could have a relatively light work load for corporate America today; excellent pay (decent benefits); opportunity for travel if you want it; opportunity for training if you want it; opportunity for rapid advancement; and you could be remunerated, compensated, and appreciated for your work. Helping Representatives make a living could make you feel good inside about what you do for a living. You could feel empowered.

    Cons

    in 2014, Avon is extremely political. A former CEO stated that she believed "Emotional Intelligence" was the key attribute of any employee; and she hired/fired/promoted based on that concept to the exclusion of all other measures of performance. In 2014, most managers still have that deeply ingrained; every manager at Avon will seem to be nice (that's how they got there!); but many are primarily focused on appearing to be nice; not on their jobs or their jobs, or their direct reports, the future, or the Representatives. Some employees are amazingly bad at their actual "job," which can be very frustrating to coworkers who have to pick up the slack. If you have the "wrong" boss, or if you are not "liked," then Avon could be a hellish place to work; heavy work load even by current American corporate standards; low pay (but still average benefits); no opportunity for travel (unless you really hate travel); no opportunity for training no matter how badly you or your direct reports need it; zero chance for advancement; and others will be richly rewarded for your work (while you are punished for the mistakes of others). Also, at Avon; if manager x does something wrong and you report them to manager y; you may discover that manager x is, some how, related to manager y; and you will be the one who gets punished. It can be a very strange place to work, and it's very sad to see so many people playing mind games rather than working, because it's wrecking the company.

    Advice to ManagementAdvice

    1. Fire anyone who was hired or promoted when that former CEO was there; fire their buddies who are still working at Avon.
    2. Promote everyone who was passed over for promotion when the former CEO was there; try to hire back everyone forced out by the former CEO; (or forced out by the former CEO's buddies).
    3. Bring back and enforce the official corporate standards. The current effective corporate culture of lying, cheating, dishonesty, secrecy, and meanness must go if the company is to thrive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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