Avon Products Reviews

Updated September 2, 2015
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Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
225 Ratings

Pros
  • Good work/life balance if you are in the Rye office (in 42 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)

Cons
  • Work/life balance doesn't exist as I'm on call 24/7 (in 25 reviews)

  • Upper management is in the middle of a complete restructure (in 31 reviews)

More Pros and Cons

808 Employee Reviews

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  1. Helpful (4)

    Get out before the house of cards comes tumbling down.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in New York, NY
    Current Employee - Copywriter in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    From what I hear, the salaries are okay, as are the benefits, though these are getting pared down daily. Also, it seems difficult to get fired, despite your level of incompetence, laziness, disgruntled attitude and generally unpleasant disposition.

    Cons

    Other than filthy bathrooms? Let's make a list: 1. Top-level management who can't tell one body part from another. 2. Senior marketing so incompetent they are forced to hire junior marketers even less skilled or all will be revealed. 3. Staff hired from within...completely different departments! Assistants to merchandisers? Marketers to merchandisers? Assistants to "Producers" (setting up photo shoots)? Who-knows-what to technical support? A level of professionalism would go a long way. I could go on, but don't want to discourage any potential applicants. Perhaps what sums up my experience best would be the phrase, "Plus ça change, plus c'est la même chose."

    Advice to Management

    Quit.


  2. Helpful (6)

    Avon Products - RUN AWAY, RUN AWAY!!!!!!! And don't look back!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Manager in Suffern, NY
    Former Employee - Information Manager in Suffern, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You get a 50% discount on products. The skin care is good - color cosmetics are terrible.

    Cons

    Poor communication all around - silo mentality - people routinely plot against others and take pleasure in seeing colleagues fail miserably - the only way to get ahead is to yes your supervisor to death. They still have a product development mindset when it comes to innovation - they fail to see the benefits and need for long-term research. People are not respected - only those with PhDs need apply. No PhD? Then you are one of the "unworthy" and you are excluded from meetings, communication, etc. Management purposely sets employees against each other with projects. People are promoted on their "likeability" factor, not results, work ethic, skills. Support staff are ignored and treated like they are worth nothing and that their presence is a necessary evil. Workload is excessive and expectations are unreasonable. "Do more with even less" is their thinking - less budget, less people, less support.

    Advice to Management

    Fire all your sr management people, especially in R&D, and start over. Those people set the culture and it's awful. Staff model their behaviors after their managers who see this and approve of it with awards, bonuses, promotions, and special privileges. Nothing will change there unless management is gone.


  3. Helpful (6)

    Stay Away

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company's foundation raises significant funds for various women's causes (breast cancer, domestic violence).

    Cons

    Equal opportunities for promotions do not exist. The only people promoted are those who nail and claw their way to the top, regardless of their practical skill sets and lack of leadership skills. Appearances are more important than performance. VP's often have "mini-mes" who they promote because those people literally do everything the VP tells them to do, and those people are the only ones promoted and well compensated.

    Advice to Management

    How people appear and are to you are definitely not what they are to the underlings to have to work for them. You most likely do not care but it impacts employee morale and productivity more than you imagine. People are fed up left and right. Double standards run rampant between departments, VPs, and directors. Sexual discrimination is a very real thing at the so called "company for women". All our VP's and Directors care about is presenting good news to look good, so real issues never get addressed because lower level people are not encouraged to talk about what is not right.


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  5. Helpful (6)

    Avon...no amount of make up can make this job attractive.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits offered by Avon are good and usually include a company car. Travel is paid for by the company, and you will never need to buy jewelry or cosmetics again!

    Cons

    The pressure to exceed your previous successes is horrible. If you exceed expectations, you're rewarded with higher expectations, until they're impossible to achieve. Working a 6 or 7 day work week is not unusual. Job security is something that's not very secure with this company. They have been constantly "delayering" employees for the last several years and plan to do alot more of it in the near future. Those at the top never take responsibility when a program or incentive doesn't work. Instead, those on the lower rung of the corporate ladder are burdened to clean up the mess.

    Advice to Management

    Try "delayering" some of the decision makers who spend most of their time in an office...and actually go out in the field and listen to your managers. You may learn something about your own company!


  6. Helpful (5)

    Forget the hype - you will lose money selling Avon.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Sales Representative in Los Angeles, CA
    Current Employee - Independent Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    50% discount for your first three campaigns, great discounts on merchandise.

    Cons

    They are always out of stock and backordered so when you do have large sales, you need to wait months sometimes to get the customer their products. They save all the products to sell on the avon.com website and give the field reps what is left over. Customers get mad that their orders are incomplete and you as a Rep need to make multiple trips to deliver. This is not good. Also if you get an Avon website through Avon, it does not support ordering using Mozilla Firefox and some other browsers so after your customer puts items in the cart THEY CAN'T CHECK OUT! Also web site updates are screwy with your web site items being different than the Avon site. Call customer support in India - they can't solve your problems, can't speak English clearly and can't understand common american terms like "ruddy complexion" . I was Presidents Club and lost money on my taxes when I added it all up - I lost $6000 by selling Avon in one year and all my recruits quit because they couldn't get product delivered due to short supply.

    Advice to Management

    Give your reps free websites and if you run an ad campaign on things, make sure you have the inventory to support it!


  7. Helpful (6)

    Reasons not to work for Avon

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Los Angeles AFB, CA
    Current Employee - District Sales Manager in Los Angeles AFB, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Company car; benefits are about the only real perks. While there is opportunity for bonus, they make it so impossible that they never have to actually pay out much.

    Cons

    No protection from harassment; Managers are not treated with respect. I would never recommend this company to anyone. They are very abusive to us.

    Advice to Management

    Listen to those of us in the field. We are the ones on the front lines. We need our Seasonal items back; we can never survive with our brochures the way they are now. We need to bring back Halloween, Christmas, Easter items. And stop trying to make US fix all of your many blunders and poor decisions.


  8. Helpful (2)

    Not the place to go to develop a career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Morton Grove, IL
    Former Employee - Supervisor in Morton Grove, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits were better than most companies

    Cons

    Entire experience felt like a dead end career


  9. stable company, not a good place for an experienced designer

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Beauty Package Designer in New York, NY
    Current Employee - Global Beauty Package Designer in New York, NY
    Doesn't Recommend

    Pros

    Good location, good support staff, group of talented designers, job security, extended timelines. good place for package engineer and sourcing individuals to work at, free coffee and tea!

    Cons

    Too many limitations to work as a designer. Design department doesn't have much respect from other departments. Upper management's thinking and controlling behavior is limiting designers, deadlines are too long so designers gets bored of the projects they have. Very out dated designs and idea is to have designers to copy Limited Brands products. Pay is very low compared to industry standards. Lack of technology, hard for designers to be productive in such limited resources to our profession. Not a good place to work for package designers, as their senior designers are too involved in costing and engineering. This may result with loss of design skills. Most production is made in China, which limits design as well. If you want to match color, you are told not to choose color because of the risk of manufacturing in China not matching design.

    Advice to Management

    Change your upper management and hire a VP or a director who knows and understands package design (some one who has industrial design and graphic design knowledge, not fashion), who follows trends and knows how to give clear direction to in-house talent and support the growth of designers with education. You don't need too many designers to get the work done if design is involved 80% with design and 20% with budget. Managing the budget and forecasting is a directors job not the designers. Shorten your timelines to see designs every week from design department so you can get more competitive in the field. Update your company and technology to catch up to par to an NYC company.


  10. Good company for other roles but not for brand marketing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Brand Manager in New York, NY
    Current Employee - Associate Brand Manager in New York, NY
    Doesn't Recommend

    Pros

    Decent salary, good people (for the most part), decent hours

    Cons

    Not a marketing driven organization. Marketing job is more like project management - no strategy and creativity involved, leading to dissatisfaction of employees


  11. Helpful (7)

    Avoid Avon R&D

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Development in Suffern, NY
    Former Employee - Product Development in Suffern, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Job security. Job cuts at R&D were rare, and the cuts were usually never deep.

    Cons

    What a hopelessly disappointing place to work. Avon’s R&D organization suffered from so many shortcomings, one could write a very thick, very depressing book on the subject. I'll briefly describe several of the malignancies. Facade as Culture - Working at the R&D facility was like heading off to North Korea everyday, an environment where you were expected to accept illusion as reality, display a perma-grin, march in step, incessantly praise the organization, applaud like a trained sea lion, and never dare try to scratch the patina from the facade. If you can stomach it and cheer on the hideous charade, you'll go far in this cultish, delusional organization. Absence of Excellence in Management - Avon was a haven for the flotsam and jetsam of the corporate world. Inside the R&D center’s building of glass and steel lurked a ghastly menagerie of counterproductive, ineffective managers. You name a dysfunction, and this place had it going on. Spineless corporate airheads, defenders of the status quo, risk-averse pork chops, indecisive ferrets, dismissive ego-maniacs, paper tyrants, blithering potatoheads – they’re all there waiting for you. Hard for any organization to function well when these species occupy key decision making positions. Lack of Accountability - A divided reporting structure and an anemic management team enabled individuals to hold projects hostage. Czars of the different fiefdoms rarely engaged each other in frank discussions of policy, instead choosing to skirt confrontation and exchange false cordialness. Expect to get exasperated in having to constantly “follow up” with individuals from other departments/reporting structures. Perpetual Crisis Mode - Product development schedules were based on the fantasy that everything would proceed perfectly. When issues inevitably arose during development, the shattered fantasy morphed into a perpetual crisis mode. Set backs along the way were worsened when upper management required that you spent time pursuing their fruitless, dead-end suggestions. Team members fanned the flames by overreacting to even small issues, squawking like the sky was falling. The end result was a stressed-out organization perpetually devouring itself. Eventually, you won't care about your work product, and will desire only to complete projects, so that you can move on to the next one. Lack of Integrity - Imagine having part of your bonus linked to saying that you love your job. Imagine working in a department where your manager uses a subordinate as a mole. Let your imagination become reality, and go crazy while working at the Avon R&D nuthouse. Atmosphere of Blame - Something goes wrong, and the torches and pitchforks come out. Run like hell, my friends. Silo Mentality - Departments withheld information from each other. Policies and procedures that affected the entire R&D organization were crafted in isolation by individual departments. No 360 review process - if any place needed to mandate such a review process, it's this one. Staffing Issues - Most departments were shamefully understaffed, while a few were embarrassingly overstaffed. Overstaffed areas were populated by self-important PhDs, a money pit of academics whose collective intellectual might rarely produced anything of salable worth. Departments that routinely produced huge returns on investment were run on austerity budgets, the employees worked silly and treated like cogs. Make sense? Don't try to figure it out -- In the Avon world, common sense is seldom employed. Horrifying Human Resources Department - A small cadre of corporate rats that existed to serve the execs and protect the company's interests. The thoughts and sentiments of the peasants were solicited merely to be used as data for manipulative management schemes. If you were a peasant, good luck getting help with benefit info, as you got a knee jerk response to find the info yourself on the chaotic benefits website. Terrible Marketing Department - Too many layers of management. High turnover of employees. Chronically late to meetings. Habitually late with supplying information. Slow to make decisions. Not creative. Poor planning. Lack of ideas. Inefficient and Outmoded Processes and Systems - Avon perpetually lags 10-15 years behind the rest of the industry. Unnecessary Layers of Management - No need for Directors. Too many VPs. Problems attracting and retaining talent - not surprising, given all of the above. Avon is known in the industry for being special. Only special people can thrive in such a special place.

    Advice to Management

    Senior management is the problem. I think only a corporate takeover can clean house.



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