Avon Products

www.avon.com

Avon Products Reviews

Updated January 27, 2015
Updated January 27, 2015
649 Reviews
3.0
649 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
153 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 42 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 25 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 31 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    I can't afford to keep selling Avon!

    • Culture & Values
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    I have been working at Avon Products part-time (more than 5 years)

    Pros

    Flexibility, some good inexpensive products

    Cons

    This review does not reveal trade secrets or other confidential, internal company information. All of this information is available if you contact Avon directly to become a representative. Since Avon has a minimum order threshold of $50 in order for it's representatives to make a commission (20%), representatives will often not make any money on an order. And also since Avon changed to a flat shipping fee but only allows you to charge the customer $.75, you would have to have at least 7 people order to make up for the difference. This means if 2 people ordered $25, the rep would have a total order of $50 and would make $10. However, since we can't charge more than $.75 to the customer for shipping, the representative actually only earns $5.50. Now, if only one person person ordered and the total order was $25, the representative would not only not make any money, but would LOSE $5.25. How in the world is this fair??? When Avon's customer service was contacted regarding this situation, they adamantly refused to work with me. They've now lost a representative. I can't afford to keep losing money.

    Advice to ManagementAdvice

    change the $50 minimum requirement, or if a rep puts in an order over $50 and some of the items are no longer available, let them keep their 20% earned on what was available

    Doesn't Recommend
    Negative Outlook
  2.  

    There are high expectations but huge rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Avon DSM in Seattle, WA
    Current Employee - Avon DSM in Seattle, WA

    I have been working at Avon Products full-time (more than a year)

    Pros

    Avon really is a step above. The benefits and perks of bring a DSM are huge. Salary company car pension 401k medical dental vision great holiday pay sick leave and a great bonus structure. The possibilities are huge for a hard worker.

    Cons

    You are accountable for your numbers. Sometimes a challenge because not everyone has strong work ethic. Have to learn to balance.

    Advice to ManagementAdvice

    Be stricter and not so nice holding people accountable.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great company once upon a time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional in New York, NY
    Former Employee - IT Professional in New York, NY

    I worked at Avon Products full-time (more than 10 years)

    Pros

    Very flexible. Great work-life balance. Laid back culture. Excellent about needing to take time off for personal reasons.

    Cons

    Great ideas are generated but there is no follow through. Extremely title and class conscious. Title shouldn't matter, but it doesn't.

    Advice to ManagementAdvice

    Remember who Avon's target market is. Stop trying to sell up. Avon traditionally appeals to the mass market; stop trying to make it a prestige brand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Only a matter of time this company will be a thing of the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY

    I worked at Avon Products full-time (more than 3 years)

    Pros

    Friendly and down to earth employees for the most part. Offices are new and environmentally friendly.

    Cons

    The senior management in NYC seems to be incredibly out of touch with the current trends in fashion, beauty and technology leading the company down a path of irrelevance and eventual failure. Marketing department is the worst, hard to understand, with vague goals and directionless briefs. There is often "too many cooks in the kitchen" during the decision making process, the decisions seem to be fear-based and do not come from a logical or informed place. Often, we are expected to make "caviar" on a "pizza" budget. Employees are "encouraged" to "speak up" but when they do, they are punished for any feedback that isn't in line with upper management's existing rhetoric. Don't expect to get promoted or rewarded for your hard work, any promises will be empty. With all the mass layoffs in the recent years, it's only a matter of time this company will be a thing of the past.

    Advice to ManagementAdvice

    AVON needs to come up with a strong brand strategy and stick with it in full confidence, even if profits go down a little in the short term, think for the long term! Being directionless and making fear-based decisions will not keep the company going for long. Be a style leader, not a brand that just jumps on the tail end of trends. You can't make everyone happy so why are you trying so hard to dilute the brand?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    All employees stretched thin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - North America Marketing in New York, NY
    Former Employee - North America Marketing in New York, NY

    I worked at Avon Products

    Pros

    Great people
    Competitive compensation (better than most in the industry)

    Cons

    Lay-offs almost every six months, remaining employees expected to pick up workload of those who left
    Little to no training for new hires
    Extremely Hierarchical/Political environment

    Advice to ManagementAdvice

    Reward the employees who stuck it out and continued to perform through the structural changes
    Only ask employees to do work that adds value - all teams are staffed thin. No one has time to spend on projects that will lead nowhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    Could be a great company if it got out of its own way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Avon Products full-time (more than 5 years)

    Pros

    great mission & core values; very nice people & friendly culture; good work/life balance; great products and discount; I enjoy coming to work

    Cons

    highly disorganized; senior executives aren't moving in the same direction and have a short attention span, so 'launch & abandon' is rampant and there's an overall leadership & communication void.

    Advice to ManagementAdvice

    hire a chief operating officer

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great company & people, poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Avon Products full-time (more than 5 years)

    Pros

    Wonderful company overall and impressive buisness model that helps thousands of women earn extra income - much needed help in many many low income areas. Products are priced for that population which is also good. Management at sites is very good - competent, caring and hard working - in an overall sense.

    Cons

    The biggest negative is top executives - over the last 8 years, have seen two CEOs, several senior executives - almost all have done tremendous damage to the company by focusing on the wrong things - whether business tactics, product strategy, or cost control (cutting people). People reduction is so deep that bones are exposed and it directly affects quality, productivity and overall business efficiency. This very short sighted approach to layoffs, and not replacing open positions, is really hurting the company. I think most all employees can see this - except the top executives who make these decisions. It is all very unfortunate. I myself know of several dozen excellent, very capable people find other jobs and leave Avon. This brain drain is hurting the company big time.

    Advice to ManagementAdvice

    Big name business consultants like McKenzie, have clearly failed to help over the years. Avon should stop spending millions on them and use that money to hire more people which is a critical need in several functional areas. Focus on people in real sense, communication meetings alone are not enough. Top executives have to stop this downward spiral that is likely to completely demolish this great company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    A company that needs to care more about employee welfare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avon Products full-time (more than a year)

    Pros

    Dynamic culture, very young, and hip environment but at the same time, it is an organization that is serious about its intentions and results. Once it gets through the office politics, management is quick to excise those who have abused their authority.

    Cons

    Work-life balance is not encouraged and some members of senior management have left partly due to this. People work long hours everyday and the office politics is also manifested especially where promotions and performance evaluations are concerned.

    Advice to ManagementAdvice

    I know manpower can be expensive but do not scrimp to the point that employees work Mondays to Sundays. People will work because they care about their jobs and the agents who depend on them. However, burnout can happen and it does happen too often.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avon Products

    Pros

    Flexible hours. Can make lots if money

    Cons

    Work with public. Drive ur own car

    Advice to ManagementAdvice

    Selling

  11.  

    Manager

    Former Employee - Senior Manager in Rye, NY
    Former Employee - Senior Manager in Rye, NY

    I worked at Avon Products full-time (more than 5 years)

    Pros

    It was a positive experience. Great work/life balance, wonderful discount on products.

    Cons

    Not too competitive on salalry

    Recommends
    Neutral Outlook

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