B.R. Guest Restaurants

  www.brguestrestaurants.com
  www.brguestrestaurants.com

B.R. Guest Restaurants Reviews

Updated October 29, 2014
Updated October 29, 2014
11 Reviews
2.9
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Stephen P. Hanson
2 Ratings

Employee Reviews

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  1.  

    Tough for managers, but great for hourlies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at B.R. Guest Restaurants full-time (more than 5 years)

    Pros

    For motivated people with a good work ethic, this can be a very profitable fit. High performance is rewarded through shifts, schedules, stations and other perks. Training is thorough and ongoing. One can learn a lot about customer service, hospitality and the restaurant business working here. Definite growth potential.

    Cons

    High manager turnover. Supervisors are under extreme pressure to hit numbers and are expected to work extremely long hours. This tends to cause a lot of tension that trickles down to employees.

    Advice to ManagementAdvice

    5 day work-week for managers, less bombastic approach to communicating expectations from owner.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in New York, NY
    Former Employee - Human Resources in New York, NY

    I worked at B.R. Guest Restaurants as an intern (less than an year)

    Pros

    Corporate atmosphere, positive structure, room to grow career, will set you up to work anywhere else

    Cons

    Corporate isn't for every one

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A well-oiled machine that doesn't feel cold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at B.R. Guest Restaurants full-time

    Pros

    A culture focused on continuous improvement and fine-tuned service. Excellence and growth are acknowledge. You'd be surprised how much of their training is applicable to other positions outside of the Food and Beverage industry. A fantastic company to learn from, and grow with if that's your trajectory.

    Cons

    Separating staff into Junior and Senior, including in shift meetings, sets up a high school dynamic amongst the staff.

    Advice to ManagementAdvice

    Combining new and experienced staff not only creates a more harmonious relationship between "the ranks", but has been conclusively proven to aid in the learning process.

    Recommends
    No opinion of CEO
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  5.  

    Good company but lack of growth in employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in New York, NY
    Current Employee - Intern in New York, NY

    I have been working at B.R. Guest Restaurants as an intern (less than an year)

    Pros

    The environment is casual, they have little perks included like celebrating monthly birthdays, free lunch once a week, and more.

    Cons

    I think the worst part is that its very hierarchical. As an intern, that is all i am. No room for growth, no challenges. I get addressed as "intern" all the time which makes you feel unimportant and not part of the team. A lot of intern work and they dont try to utilize what you can bring to the company. Oh, also unpaid. I don't mind it being unpaid but I'm not learning and being challenged enough to work 18 hours a week doing admin work.

    Advice to ManagementAdvice

    Utilize the interns you bring in. They have different experiences and could contribute in different ways.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Good if you're New

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maitred in New York, NY
    Former Employee - Maitred in New York, NY

    I worked at B.R. Guest Restaurants full-time (more than an year)

    Pros

    Working for BR guest is great if you are new to the industry. They offer amazing training and benefits. The corporate structure runs very efficiently and they look great on a resume

    Cons

    They work you till you're exhausted. They sometimes make you feel like you are disposable. The hours for management can be a little long. The amount of work you do is more than most restaurants.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Never have I seen a group of more miserable people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Perfer to Not Say - Corporate in New York, NY
    Current Employee - Perfer to Not Say - Corporate in New York, NY

    I have been working at B.R. Guest Restaurants full-time (more than 3 years)

    Pros

    Great talent hidden in operations. Dining allowance for corp. Paid gym membership. Training program is great.

    Cons

    Upper managment is stuck on their ways. Everyone is miserable there. Long hours (10-12 hour days not uncommon in corp, 12+ in operations is normal.) Over all it is a huge NEGATIVE environment. Working in corp for two years was the most draining and exhausting experience EVER. HR is not helpful or fair.

    Advice to ManagementAdvice

    Listen to newer staff, they are coming in with a set of new eyes and fresh ideas. Get rid of some members in upper management; they've been there a while but are hindering the growth of the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at B.R. Guest Restaurants full-time (more than 3 years)

    Pros

    well organized and solid training

    Cons

    monitored continuosly, expect cult like devotion. Always one subject that they become fanatical about and then move onto another subject

    Advice to ManagementAdvice

    listen to lower management more

    Doesn't Recommend
    Neutral Outlook
  9.  

    an OK experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at B.R. Guest Restaurants full-time (less than an year)

    Pros

    structured environment, you WILL learn your products (food)

    Cons

    the corporate culture dehumanizes the "human aspect" of this people business

    Advice to ManagementAdvice

    refer to the con above- while there are pressures to follow protocol and rules coming down from superiors, it is important to treat employees with respect and be flexible within limits to help them..

    Doesn't Recommend
    Positive Outlook
  10.  

    Time invested or time wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Porter in New York, NY
    Former Employee - Porter in New York, NY

    I worked at B.R. Guest Restaurants full-time (more than an year)

    Pros

    Quality of work is exceptional. If your looking to make a long-term investment in catering and food service then this would be the right company.

    Cons

    No financial incentives,no health benefits, very physically demanding, financially discouraging, and psychological drudgery. Not to mention how much change and unfair recognition to loyalty, talent, and capability that employees contribute to the company. I witnessed sou chefs and chefs leave or transfer based on unprofessional bias that contributes to low-level employees taking on more responsibility for the same or low pay. Pay raises are made at the discretion of pride and prejudice of supervision and management overlooking performance, instead performance is used as means to incriminate any mistakes made on the job by the employee. All in all depending on your professional goals I would say that the best thing this BR Guest offers workers is a short term cash cow.

    Advice to ManagementAdvice

    Be more supportive in spite of the level of employment and take responsibility for your own mistakes. When your wrong say your wrong to the right people (etc. be more supportive.)

    Doesn't Recommend
    Neutral Outlook
  11.  

    Constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Host in New York, NY
    Former Employee - Host in New York, NY

    I worked at B.R. Guest Restaurants

    Pros

    Nice coworkers
    Looks good on a resume
    Good training, it makes it possible to handle any other restaurant you are working in

    Cons

    Managers constantly get changed
    Have to follow the orders of multiple people
    Hard to get pay raises
    Always a threat of being fired

    Advice to ManagementAdvice

    My time there helped me to learn what I want and what I don't want from the next company I work for.

    Doesn't Recommend

B.R. Guest Restaurants Photos

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