B.R. Guest Restaurants

www.brguestrestaurants.com
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B.R. Guest Restaurants Reviews

Updated August 3, 2015
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3.2
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Stephen P. Hanson
4 Ratings

17 Employee Reviews

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  1. Great training for a future in hospitality!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Server in New York, NY
    Former Employee - Senior Server in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Prepares employee for providing excellent service for a demanding clientele. The company has multiconcept restaurants and if you want to go from working in a seafood restraunt to a higher end Mexican restaurant it's easy to transition within the company.

    Cons

    Management overall is great, but as with a lot of serving jobs, this company especially attracts a lot of bad apples. I worked with them for 4 years and had some really great managers along the way but unfortunately more than not were bitter and mean to staff.

    Advice to Management

    Treat your employees the way you would want to be treated. Lead with empathy and your employees will want to come to work and do a great job for you. It's hospitality. If your employees aren't happy it will translate to your guests and make for an overall bad reputation. The managers I liked the most were the ones that were happy to be there themselves and stayed positive even when it got busy. Learn to stay calm and serve on!


  2. BRG Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in New York, NY
    Former Employee - Executive Chef in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great Training Opportunities, Excellent Standards of Service

    Cons

    Long Hard Hours, Hot Kitchens, Overall Undue Stress, Steve is no longer with the company

    Advice to Management

    Get out and be open to new ideas, new ways of operating.


  3. O.K Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at B.R. Guest Restaurants part-time

    Pros

    plenty of growth potential within the company if Hospitality is something that you want to make a career out of. Also fine for something part-time if you just want to pay your bills. Lots of competitions and perks to get employees to hit sales targets and stay enthusiastic.

    Cons

    If you are working in one of the concepts rather than an administrative role, the location you are working in really determines how much support you get from Corporate. For example, corporate could care less about their nightlife concepts and ignore what goes on there, leaving employees to feel like they are working for a small mom-and-pop business with corporate rules and regulations.

    Advice to Management

    Pay attention to your nightlife concepts and give them the support they need to thrive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. No thanks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at B.R. Guest Restaurants

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable schedule, advancement opportunities, good community atmosphere

    Cons

    Low starting pay, mismanagement, over managed


  6. Busser, food runner, delivery

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at B.R. Guest Restaurants

    Pros

    I like B.R. Guest Restaurants they are very nice and good people. I learn many thing from that company

    Cons

    there is no cons about this company but I had to leave because of my college schedule.


  7. Bill's Bar and Burger Rockefeller: A fine place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QSR Representative in New York, NY
    Former Employee - QSR Representative in New York, NY

    I worked at B.R. Guest Restaurants full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Willing to let you work the hours that fit your schedule. Strong focus on training new hires.

    Cons

    Low pay and lack of communication between managers

    Advice to Management

    Consider raising the pay for servers


  8. Intense and disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at B.R. Guest Restaurants part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Extensive training. Decent quality product

    Cons

    Management on all levels. Corporate suits treat underlings poorly. Management is over-worked and under-trained. Strict corporate policies, but no one is held to the standards.

    Advice to Management

    Enforce corporate standards, otherwise get rid of them and let it just be a free for all.


  9. Tough for managers, but great for hourlies.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For motivated people with a good work ethic, this can be a very profitable fit. High performance is rewarded through shifts, schedules, stations and other perks. Training is thorough and ongoing. One can learn a lot about customer service, hospitality and the restaurant business working here. Definite growth potential.

    Cons

    High manager turnover. Supervisors are under extreme pressure to hit numbers and are expected to work extremely long hours. This tends to cause a lot of tension that trickles down to employees.

    Advice to Management

    5 day work-week for managers, less bombastic approach to communicating expectations from owner.


  10. Great Staff Members, but Inconsiderate Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at B.R. Guest Restaurants

    Pros

    Fun and lively environment

    Cons

    Management has very little consideration for comfort and satisfaction of employees

    Advice to Management

    Ensure employees are receiving their breaks and divide responsibilities appropriately. Restaurants are unpredictable, but employees should not have to sacrifice their comfort when working such long hours


  11. A well-oiled machine that doesn't feel cold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at B.R. Guest Restaurants full-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    A culture focused on continuous improvement and fine-tuned service. Excellence and growth are acknowledge. You'd be surprised how much of their training is applicable to other positions outside of the Food and Beverage industry. A fantastic company to learn from, and grow with if that's your trajectory.

    Cons

    Separating staff into Junior and Senior, including in shift meetings, sets up a high school dynamic amongst the staff.

    Advice to Management

    Combining new and experienced staff not only creates a more harmonious relationship between "the ranks", but has been conclusively proven to aid in the learning process.



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