B.R. Guest Restaurants

www.brguestrestaurants.com
Unclaimed Profile
Add Review

B.R. Guest Restaurants Reviews

Updated July 3, 2015
16 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Stephen P. Hanson
4 Ratings

16 Employee Reviews

Sort: Popular Rating Date
  1. This is a highly competitive restaurant group.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in New York, NY
    Former Employee - Executive Chef in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    These restaurants offer seasonal foods and I had the pleasure of meeting great regular guests. The staff is very professional.

    Cons

    The hours are long and hard. You will work all holidays. There will be many difficult guests.

    Advice to Management

    Stop sweating the small stuff. Be open to different ways of operating.


  2. Great training for a future in hospitality!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Server in New York, NY
    Former Employee - Senior Server in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Prepares employee for providing excellent service for a demanding clientele. The company has multiconcept restaurants and if you want to go from working in a seafood restraunt to a higher end Mexican restaurant it's easy to transition within the company.

    Cons

    Management overall is great, but as with a lot of serving jobs, this company especially attracts a lot of bad apples. I worked with them for 4 years and had some really great managers along the way but unfortunately more than not were bitter and mean to staff.

    Advice to Management

    Treat your employees the way you would want to be treated. Lead with empathy and your employees will want to come to work and do a great job for you. It's hospitality. If your employees aren't happy it will translate to your guests and make for an overall bad reputation. The managers I liked the most were the ones that were happy to be there themselves and stayed positive even when it got busy. Learn to stay calm and serve on!


  3. No thanks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at B.R. Guest Restaurants

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable schedule, advancement opportunities, good community atmosphere

    Cons

    Low starting pay, mismanagement, over managed


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Busser, food runner, delivery

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at B.R. Guest Restaurants

    Pros

    I like B.R. Guest Restaurants they are very nice and good people. I learn many thing from that company

    Cons

    there is no cons about this company but I had to leave because of my college schedule.


  6. Bill's Bar and Burger Rockefeller: A fine place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QSR Representative in New York, NY
    Former Employee - QSR Representative in New York, NY

    I worked at B.R. Guest Restaurants full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Willing to let you work the hours that fit your schedule. Strong focus on training new hires.

    Cons

    Low pay and lack of communication between managers

    Advice to Management

    Consider raising the pay for servers


  7. Tough for managers, but great for hourlies.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For motivated people with a good work ethic, this can be a very profitable fit. High performance is rewarded through shifts, schedules, stations and other perks. Training is thorough and ongoing. One can learn a lot about customer service, hospitality and the restaurant business working here. Definite growth potential.

    Cons

    High manager turnover. Supervisors are under extreme pressure to hit numbers and are expected to work extremely long hours. This tends to cause a lot of tension that trickles down to employees.

    Advice to Management

    5 day work-week for managers, less bombastic approach to communicating expectations from owner.


  8. Intense and disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at B.R. Guest Restaurants part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Extensive training. Decent quality product

    Cons

    Management on all levels. Corporate suits treat underlings poorly. Management is over-worked and under-trained. Strict corporate policies, but no one is held to the standards.

    Advice to Management

    Enforce corporate standards, otherwise get rid of them and let it just be a free for all.


  9. Great Staff Members, but Inconsiderate Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at B.R. Guest Restaurants

    Pros

    Fun and lively environment

    Cons

    Management has very little consideration for comfort and satisfaction of employees

    Advice to Management

    Ensure employees are receiving their breaks and divide responsibilities appropriately. Restaurants are unpredictable, but employees should not have to sacrifice their comfort when working such long hours


  10. A well-oiled machine that doesn't feel cold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at B.R. Guest Restaurants full-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    A culture focused on continuous improvement and fine-tuned service. Excellence and growth are acknowledge. You'd be surprised how much of their training is applicable to other positions outside of the Food and Beverage industry. A fantastic company to learn from, and grow with if that's your trajectory.

    Cons

    Separating staff into Junior and Senior, including in shift meetings, sets up a high school dynamic amongst the staff.

    Advice to Management

    Combining new and experienced staff not only creates a more harmonious relationship between "the ranks", but has been conclusively proven to aid in the learning process.


  11. Good if you're New

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maitred in New York, NY
    Former Employee - Maitred in New York, NY

    I worked at B.R. Guest Restaurants full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working for BR guest is great if you are new to the industry. They offer amazing training and benefits. The corporate structure runs very efficiently and they look great on a resume

    Cons

    They work you till you're exhausted. They sometimes make you feel like you are disposable. The hours for management can be a little long. The amount of work you do is more than most restaurants.



Showing 16 of 18 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.