B&M Retail Reviews

Updated April 18, 2015
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3.3
64 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Simon Arora
19 Ratings

Pros
  • I feel like B&M value their staff and invest the time into allowing them to progress within the company (in 5 reviews)

  • Opportunity to progress and develop (in 2 reviews)

Cons
  • If able to work on own initiave and enjoy making own decisions then B&M is the place for you (in 6 reviews)

  • they always wanna blame someone if something goes wrong (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. its a brilliant place to work for very friendly and hard working company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Porthcawl, Wales (UK)
    Current Employee - Sales Assistant in Porthcawl, Wales (UK)

    I have been working at B&M Retail part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    working with the public
    always busy
    working as a team
    local

    Cons

    the only con for me is not enough hours

    Advice to Management

    give me more hours!

  2. cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Coventry, England (UK)
    Current Employee - Cashier in Coventry, England (UK)

    I have been working at B&M Retail (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    the staff are friendly, we are treated fairly by management, and have a good selection of products, and having discount is always a bonus

    Cons

    not always enough hours, wages could be better, living wage rather than minimum wage, and I spend a lot of my wages in store

    Advice to Management

    I would like to see more hours for those who want them and to have the living wage rather than the minimum wage as it would make it easier to live on

  3. Horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at B&M Retail part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not all the stores are so bad -- I worked in a new store and it was amazing. There was a real "family" feel to it. I enjoyed it.

    Cons

    The new store had horrible management, supervisors who would talk about employees with other colleagues, and colleagues who would not pull their weight. You had five people stood around the tills at the end of the day doing nothing while everyone else was rushing to get things finished .. managers don't say a word, but you know if you stopped working you would get it in the neck. one plus two is a queue thing is a joke when they only have one member of staff on tills.

     bailed out before it went anymore downhill.

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  5. Retail Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrator/Student in Hull, England (UK)
    Former Employee - Administrator/Student in Hull, England (UK)

    I worked at B&M Retail

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managment are fair and flexible with working hours.
    extra hours regularly come up.
    10% staff discount.
    work is varied.
    Managment always consider new ideas from staff.

    Cons

    Low Wage.
    Sometimes working unsociable hours.

    Advice to Management

    Management are great!

  6. Great company to work for. I have been working for B and M for 5 years. Great team to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Swansea, Wales (UK)
    Current Employee - Sales Assistant in Swansea, Wales (UK)

    I have been working at B&M Retail

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy to get to. They have great value for money

    Cons

    don't like Working long hours, or weekends. Like to have weekends to myself

    Advice to Management

    Friendly and easy to talk to

  7. My overall experience of working for this company has been mostly negative due to management

    Current Employee - Cash Office Supervisor in Belfast, Northern Ireland (UK)
    Current Employee - Cash Office Supervisor in Belfast, Northern Ireland (UK)

    I have been working at B&M Retail part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Other part-time employees are young and students just like myself. The later openings at my store suit me because I am a full-time student and can only work nights and weekends. Security staff are always very friendly.

    Cons

    Management aren't very fair. Rules and policies are constantly being changed. Not a very nice company to work for because management are selfish and lazy. Management aren't very good at communicating to staff in relation to the allocation of holidays and shift changes.

    Advice to Management

    Management need to keep customers and staff in their best interest. Management should be more understanding. Management need to improve how and when they communicate to their staff.

  8. First ever employer and best employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Picker in Skelmersdale, England (UK)
    Former Employee - Order Picker in Skelmersdale, England (UK)

    I worked at B&M Retail full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great support, training and help available. The management were all fantastic, positive and friendly working environment, help available if needed and a decent amount of overtime available.

    Cons

    Targets sometimes a little unobtainable if picks are large or bulky, no clear training schemes available to progress within company. More shift flexibility would be good.

    Advice to Management

    Keep on doing what you've been doing, for my first job it was a great place to work

  9. I'm a very happy chap.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Cleaner in Chesterfield, England (UK)
    Current Contractor - Cleaner in Chesterfield, England (UK)

    I have been working at B&M Retail as a contractor (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    My colleagues area great bunch. They cheer me up without knowing and give me plenty to smile about. The managers and colleagues give me the confidence and freedom of movement to treat customers with confidence. I can approach and talk to customers with a genuine smile and let the customer see that we all support each other.

    Cons

    On a personnel level. I have health issues that cause me a great many problems, but due to support from my managers and colleagues I am not made to feel like a weak link.

    Advice to Management

    If I was able to offer advice or see a way to do things a tad different, I would not feel ill at ease to do so. But in all honesty if that was the case then I would have the confidence and skills needed, to try and achieve such a position. Alas they are not something that I posses.

  10. it;s a fast paced challenging environment with many opportunities unlike any other retailer and is still growing big

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Leven, Scotland (UK)
    Current Employee - Supervisor in Leven, Scotland (UK)

    I have been working at B&M Retail part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you have freedom it's not like any other retailer the discounts are great and the products are fantastic,

    Cons

    they lack training for customer service and you have to keep on top of information at all times to keep your self going

    Advice to Management

    give more leeway to staff and work closely with new staff members to know what they are doing

  11. Lovely people and staff, but customers are rude and obnoxious.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Floor Assistant in Cleveleys, England (UK)
    Current Employee - Shop Floor Assistant in Cleveleys, England (UK)

    I have been working at B&M Retail

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The staff are lovely and welcoming and we are all one big family.

    Cons

    Customers expecting high quality standards from a bargain retail store.

    Advice to Management

    Keep up the friendly approachable good work.

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