B&M Retail Reviews

Updated March 30, 2015
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3.5
57 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Simon Arora
16 Ratings

Pros
  • I feel like B&M value their staff and invest the time into allowing them to progress within the company (in 5 reviews)

  • Opportunity to progress and develop (in 2 reviews)

Cons
  • If able to work on own initiave and enjoy making own decisions then B&M is the place for you (in 6 reviews)

  • they always wanna blame someone if something goes wrong (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great company to work for. I have been working for B and M for 5 years. Great team to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Swansea, Wales (UK)
    Current Employee - Sales Assistant in Swansea, Wales (UK)

    I have been working at B&M Retail

    Pros

    Easy to get to. They have great value for money

    Cons

    don't like Working long hours, or weekends. Like to have weekends to myself

    Advice to ManagementAdvice

    Friendly and easy to talk to

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. First ever employer and best employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Picker in Skelmersdale, England (UK)
    Former Employee - Order Picker in Skelmersdale, England (UK)

    I worked at B&M Retail full-time (more than a year)

    Pros

    Great support, training and help available. The management were all fantastic, positive and friendly working environment, help available if needed and a decent amount of overtime available.

    Cons

    Targets sometimes a little unobtainable if picks are large or bulky, no clear training schemes available to progress within company. More shift flexibility would be good.

    Advice to ManagementAdvice

    Keep on doing what you've been doing, for my first job it was a great place to work

    Recommends
    Positive Outlook
    No opinion of CEO
  3. I'm a very happy chap.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Cleaner in Chesterfield, England (UK)
    Current Contractor - Cleaner in Chesterfield, England (UK)

    I have been working at B&M Retail as a contractor (more than a year)

    Pros

    My colleagues area great bunch. They cheer me up without knowing and give me plenty to smile about. The managers and colleagues give me the confidence and freedom of movement to treat customers with confidence. I can approach and talk to customers with a genuine smile and let the customer see that we all support each other.

    Cons

    On a personnel level. I have health issues that cause me a great many problems, but due to support from my managers and colleagues I am not made to feel like a weak link.

    Advice to ManagementAdvice

    If I was able to offer advice or see a way to do things a tad different, I would not feel ill at ease to do so. But in all honesty if that was the case then I would have the confidence and skills needed, to try and achieve such a position. Alas they are not something that I posses.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. it;s a fast paced challenging environment with many opportunities unlike any other retailer and is still growing big

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Leven, Scotland (UK)
    Current Employee - Supervisor in Leven, Scotland (UK)

    I have been working at B&M Retail part-time (less than a year)

    Pros

    you have freedom it's not like any other retailer the discounts are great and the products are fantastic,

    Cons

    they lack training for customer service and you have to keep on top of information at all times to keep your self going

    Advice to ManagementAdvice

    give more leeway to staff and work closely with new staff members to know what they are doing

    Recommends
    Positive Outlook
    Approves of CEO
  6. Lovely people and staff, but customers are rude and obnoxious.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Floor Assistant in Cleveleys, England (UK)
    Current Employee - Shop Floor Assistant in Cleveleys, England (UK)

    I have been working at B&M Retail

    Pros

    The staff are lovely and welcoming and we are all one big family.

    Cons

    Customers expecting high quality standards from a bargain retail store.

    Advice to ManagementAdvice

    Keep up the friendly approachable good work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Enjoyable varied and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in Porthcawl, Wales (UK)
    Current Employee - Customer Assistant in Porthcawl, Wales (UK)

    I have been working at B&M Retail (more than a year)

    Pros

    I really enjoy my job as I am a people person and love to chat to the customers whether it be holiday makers or regular customers as I'm serving them we have such diverse customer basis its always an interesting day. I love the fact that most of our customers love the shop for its excellent value for money and wide variety of products in store. Also the management team are very helpful if you need help with days off etc we also have a great team in our store where the majority of people work well together

    Cons

    The only things I can say as cons are 1. The checkouts could do with updating they are not very well designed and a chair wouldn't go amiss. 2. Longer contracts would be great I am currently on 16 hrs but would love more and I know some of my colleagues are on 8 hrs and would like more

    Advice to ManagementAdvice

    I think monthly meeting for staff would be a good thing to discuss ideas or any problems that may arise I also think that all members of staff should be till trained so if there is a staff shortage due to sickness or holidays there is always back up

    Recommends
    Positive Outlook
    Approves of CEO
  8. i love working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, England (UK)
    Current Employee - Anonymous Employee in Durham, England (UK)

    I have been working at B&M Retail

    Pros

    great team. great staff. close to home

    Cons

    not enough hours.. that's all

    Recommends
    Positive Outlook
    Approves of CEO
  9. Been taught many things about working with the public, working as a team has it difficulties and you learn to get passed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Till Staff Training In Cash Office in Renfrew, Scotland (UK)
    Current Employee - Till Staff Training In Cash Office in Renfrew, Scotland (UK)

    I have been working at B&M Retail part-time (more than a year)

    Pros

    working as a team, brilliant opportunities for example i am training to be a cash supervisor cover and i am only 19, go to uni and Im part time

    Cons

    Boosts your confidence, as i was January's employee of the month. The company want to push you if you want to be pushed, which i like.

    Advice to ManagementAdvice

    Maybe be more fair to everyone and have more rewards, if that was possible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. love the job and love the people i met working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Assistant in Harlow, England (UK)
    Current Employee - General Assistant in Harlow, England (UK)

    I have been working at B&M Retail

    Pros

    fantastic atmosphere and everyone gets on

    Cons

    late nights and the uniform lol

    Advice to ManagementAdvice

    good bunch of people :)

    Recommends
    Positive Outlook
    No opinion of CEO
  11. i love working for b&m it as teached me a lot about retail and how to deal with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Oldham, England (UK)
    Current Employee - Merchandiser in Oldham, England (UK)

    I have been working at B&M Retail part-time (more than 8 years)

    Pros

    management are flexible to my needs

    Cons

    we are rewarded on good deeds which i think is a good insentive to work better

    Advice to ManagementAdvice

    my manager is very friendly and helpful there is no advice i could give him he,s just as good as me hehe

    Recommends
    Positive Outlook
    Approves of CEO

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