B&Q Reviews

Pros

World class business always looking for improvements to products and offering great customer service. My store is a big team and everyone looks out for each other.

Cons

Constant presure to do more and more with less staff or hours to finish tasks. Building either too hot or too cold!

Advice to Senior Management

Allow management teams time to settle in position and dont move them on as soon as they have started to make a difference.

Pros

From the CEO to shop floor staff, I can see almost everyone working hard and having fun, isn't that a good company to work for?

Cons

Downside? There aren't many that I can think of. Maybe they should have ex-worker 5% discount?

You will see personnel change fairly frequent, which is not boosting the morale.

Pros

flexible hours, great team spirit and variety in roles on offer.
no two days are alike, makes a refreshing change from similar employers.
very good at treating people as individuals, and do support promotion from within as well as change of location.

Cons

lack of staff, the industry is in a downturn and this is leading to cutbacks, understandable but frustrating.
customers expect every member of staff to be an expert in every section, some retail jobs are just shelf stacking and standards, but b&q employees are seen as expert decorators/plumbers/electricians/joiners etc, even if they are only employed to work on a till.

Advice to Senior Management

the recent trend towards getting back to basics is the right decision, but has suffered from the overtime ban and lower levels of staff over recent times. would be much more successful with even a little flexibilty in terms of paying overtime.
the recent improvements in standards may be unsustainable if staff feel they are covering the shortfalls in staffing levels.ie non customer facing staff having the standards of a shop floor aisle being the basis of their appraisal.

Pros

the first reason is the company is Near my apartment. i want the short time on the work way. If there is long time on the way, i will fell tired. the sceond reason is salary is not too low. if i compare other people get lower salary i will be a little satisfied. and i have not interview in the other company. i have not found a company that is satisfied. interview is also very hard. of course there is no other company hire me.

Cons

there is low salary and no chance for promoting

Advice to Senior Management

help the employee have enough salary