BAYADA Home Health Care
3.2 of 5 191 reviews
www.bayada.com Moorestown, NJ 5000+ Employees

BAYADA Home Health Care Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.2 191 reviews

                             

81% Approve of the CEO

BAYADA Home Health Care President J Mark Baiada

J Mark Baiada

(128 ratings)

61% of employees recommend this company to a friend
191 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Nice gifts they give office staff instead of giving to field staff"
    in 10 reviews
  • "While learning the job of a Client Services Manager, we have traveled numerous times to the learning centers in both NJ and NC for various trainings"
    in 4 reviews
Cons:
  • "We have an "all hands on deck" mentality and do all that we can to help each other"
    in 8 reviews
  • "bad work life balance if you can't keep up with the pace in the office"
    in 7 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    i enjoy being a memeber of the bayada family

    Licensed Practical Nurse (Current Employee)
    Albemarle, NC

    Prosthe office staff are very pleasant and knowledgeable

    Consgot my first raise after four years

    Advice to Senior Managementtry and help your dedicated staff get regular raises

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Overall good

    RN Field Nurse (Current Employee)
    Philadelphia, PA

    ProsThe job provides flexibility of schedule and a supportive home office staff.

    ConsNot always work on days needed. Cancellations occur occasionally.

    Advice to Senior ManagementNeed to have fair pay scale with regular, acknowledged opportunity for pay raises.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Loved my time with them

    Licensed Practical Nurse (Former Employee)
    Milford, DE

    ProsFlexible schedule, variety of clients, excellent training to high tech cases, friendly staff, great pay, great incentive program.

    ConsSome clients were without coverage on my days off.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Wonderful experiences with BAYADA!

    Client Services Manager (Current Employee)

    ProsBayada really believes in the people that work here. You have the opportunity to move up throughout the company, and they encourage you to look for opportunities outside of your current office. It is truly whatever is best for you and how you could best contriubute to the company.

     Most companies have "mission statements" but here, it is what really drives people every day...it is not just words on paper.

    As a CSM, most people start off at entry level wages, but the earning potential is great. I had the opportunity to grow my caseload and make commission, and after 1.5 years as a CSM was making 25% more than what I had started at. There are not a lot of position out there with that kind of growth potential.

    ConsIt is definitely a stressful position. You really have to be invested in the people you are working with--clients and field staff--in order to be successful. There is no way you can "slack off" or have easy days, because clients needs arise every day and you HAVE to respond and give each one your attention.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    BAYADA is a learning experience that can give you skills for success, either at BAYADA or elsewhere

    Associate (Former Employee)
    Charlotte, NC

    ProsVery good vacation time (15 days / year + multiple holidays + an extra 8 hours every January after a year with BAYADA) ... it definitely starts to add up; good training on how to deal with confrontation and customer service; company tends to promote from within; good generalized management experience that comes with autonomy - develop great management skills in case you finally get tired of low pay and start looking for health care management jobs at a facility; a culture of feedback so you'll improve as a manager/coworker/employee; the company has very high standards for employment and for training, and it makes it the safest home care company around; a hugely growing company that has 22 states + India - while many home care / home health offices have gone under in the area, because BAYADA does keep a strict gross margin, it is rapidly expanding (although, this gross margin makes it impossible to offer field staff competitive pay); YOU CAN BE PROUD TO SAY YOU WORK HARD TO HELP MEDICALLY NEEDY INDIVIDUALS BY SENDING THEM QUALIFIED AND COMPASSIONATE FIELD NURSES/CNAS THAT ALLOW THIS CLIENT TO LIVE AT HOME AROUND THEIR FAMILY AND THE THINGS THEY LOVE

    ConsMS DOS payroll system; "sink or swim" way of training new employees which makes employees feel unsupported and they are often taught incorrectly by their peers who don't know any better (also, health care is very complicated and the company often hires people without any health care experience but don't give them the tools to learn about their state requirements - you have to count on directors to eventually correct you after you've done something wrong); low pay for the amount of work you do, especially when the caseload is small (like in the cities outside of Charlotte); expected to hire/fire but don't give you the tools to understand how to do it legally; dealing with many cases with low-paying insurance sources (like Medicaid) create a problem with field employee retention (you are always finding new employees to replace the many that don't stay with BAYADA for long because we have to keep above a certain gross margin that doesn't allow for competitive salaries for field employees); clients, like in all industries, can have utterly unrealistic demands; some coworkers use the culture of feedback as a way to get by with free criticism; many office employees do not feel comfortable bringing office problems to Directors because claims are rarely investigated by higher ups or is rarely fixed (however, offices will actually try hard to fix field employee satisfaction survey complaints); the whole experience is entirely stressful and eventually is not worth the money - a lot of office employees in the area have only been with the company for 1 - 2 years because there is an incredible amount of turnover

    Advice to Senior ManagementStart listening to office employees if they have an issue - sometimes it takes many months for an office to surface but you've had different office employees try to seriously discuss the issue several times; don't take so many days off when you have new untrained office employees;

    FYI - Management does a great job of acknowledging their employees' successes - I have never seen someone in a position of authority that tried to take credit for something their team or a team member did and that is refreshing.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    3 people found this helpful  

    Expect to work greater than 40 hrs/week if you are full time

    Field Staff (Former Employee)

    ProsThe stated values of the company are good (excellence, reliability, compassion) and I think that the founder of the company really believes in them

    Really helpful and pleasant co-workers

    Competitive pay

    Positive environment (i.e. you will get much more positive than negative feedback from the managers)

    ConsIt is very tough to meet the productivity standards set forth. There is no credit given for clients who are not home or hospitalized or for driving a large distance between clients. At times, the office will not have any new patients to give you or, if they do, you may end up seeing patients very far from each other and late into the evening. It makes it very difficult to schedule any plans in the evening because patients could fall through at any time and you need to make your productivity or you will be docked PTO.

    Case management (calling doctors, communicating with other disciplines, insurance issues) takes up quite a bit of time and most field staff are working well into the evening to finish all their work/documentation. They are currently hiring at 30-35 visits a week and, though they may tell you this is 40 hours a week, it is likely to be much more than that.

    The health care benefits are expensive and require high co-payments.

    Each office is almost like its own franchise so many rules are unwritten and it can be tough to get a consistent answer to a question about policy.

    The office staff is very busy and may not be able to address issues you have in a timely fashion (though they will try if they can--the office staff are genuinely overworked and doing their best, it is just not possible for them to put out all the fires they have to deal with on a daily basis).

    Advice to Senior ManagementBe honest about the demands of the job from the beginning and be clear on policies

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    I liked the company but profit driven and not equal expectations across the driving territories within the facility

    Anonymous Employee (Former Employee)

    Prosprofessional company, good documentation and policies and proceedure

    Consvery corporate, expensive benefits, high productivity

    Advice to Senior Managementbe more personal and have more even expectations with travel and productivity equal does not mean fair

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Not a positive experience

    Clinical Manager (Former Employee)
    Greensboro, NC

    ProsAutonomy, ability set self schedule, the company provides nice incentives to reach sales goals.

    ConsMy manager was not very experienced. When I took time off, there was no one to cover my case load. Work life balance was nonexistent. Have seen poor, dishonest business practices to meet the 42% profit margin required. Patients were promised services that were never provided.

    Advice to Senior ManagementMake sure staff is treated with respect & dignity. Also remind managers that good business brings good business. Put patients before profit occasionally.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    it has taught me a lot

    Anonymous Employee (Current Employee)

    Prosthey show their employees appreciation

    Consalways have to be available during personal time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Unconcerned for patients care

    Licensed Practical Nurse (Former Employee)

    ProsFlexible scheduling, direct deposit, bayada bucks program, low cost dental and vision insurance,time off when needed, no questions asked only with few days notice

    ConsWeren't concerned about patients safety when nurses poor behavior was reported to them. Didn't treat nurses respectfully unless nurses were a favorite to the office staff. Pay not great. Didn't drug test employees even when they were suspicious of abnormal nursing practice. Don't Trust in nurses that have been good employees.

    Advice to Senior ManagementDo random drug test for employees, be loyalt to bayadas belief for employees and clients.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for BAYADA Home Health Care? Contribute to the Community!

BAYADA Home Health Care Videos

Loading...

BAYADA Home Health Care – Why Work for Us?

Exceptional care delivered The BAYADA Way Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at BAYADA Home Health Care reviews and ratings — including employee satisfaction and approval rating for BAYADA Home Health Care CEO J Mark Baiada. All 191 reviews posted anonymously by BAYADA Home Health Care employees.