BB&T
3.3 of 5 445 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.3 445 reviews

                             

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(290 ratings)

64% of employees recommend this company to a friend
445 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "This bank pays better than any other and you get an incredible work/life balance"
    in 21 reviews
  • "They have very good benefits and opportunities for advancement"
    in 36 reviews
Cons:
  • "Little room for advancement but it is there"
    in 11 reviews
  • "no room for advancement, sales goals that are met are never appreciated"
    in 16 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

     

    BBT its all bad...I think your experience depends on which branch you get assigned to.

    Teller (Former Employee)
    Washington, DC

    ProsGood Salary & Excellent benefits

    ConsWeak/poor training. Organizational culture varies drastically from branch to branch. The particular branch I worked at in my opinion was awful!

    Advice to Senior Managementbetter training process! Upgrade the technology, still processing transactions like its 1999.

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    • Culture & Values
           
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    OK place to work

    Personal Banker II (Former Employee)
    Boca Raton, FL

    ProsThe products that they provide to customers work well for being a conservative bank. They have a very intuitive training program and they really want you to learn their company values and what they provide to their clients. Benefits are pretty good also.

    ConsCompensation is not up to par for what you are demanded of. When they moved into South Florida, I don't think they did a good job of transitioning into that market. They try to force client's to their values and if the client doesn't like it, it's like they didn't care. Also there was really no support for their employees. Upper management is terrible when it comes down to getting support to the front line workers.

    Advice to Senior ManagementGive more flexibility to the branches. Allow the managers to be able to make the right decisions for their clients and not jump through hoops to do the right thing.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Approves of CEO

     

    If you are fortunate enough to get hired here, don't ever leave.

    Teller (Current Employee)
    Atlanta, GA

    ProsBB&T knows how to take care of their employees. This bank pays better than any other and you get an incredible work/life balance. Many banks are notorious for giving tellers pitiful pay and then breathing down their necks for referrals-not here. They provide you with the proper training and compensate you beyond fairly. I've truly adopted another family working here.

    ConsAlthough this is more-so a con for clients rather than employees, the company is a little "behind the times". Slowly but surely they are rolling out new technology (envelope free ATM's, improvements to the mobile app) which will help the company keep up with the "big banks".

    Advice to Senior ManagementKeep doing a great job caring about your employees. I have never worked for a company that goes so out of its way to ensure everyone within is well taken care of. This truly is a wonderful place to be.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Busy, fast paced, well-trained position.

    Teller Part Time (Current Employee)
    Morgantown, WV

    ProsHours are flexible, training is superb.

    ConsPay is very low and customers tend to get flustered by BB&T's fees.

    Advice to Senior ManagementCreate better ways to let customers know of the fees.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great place to work

    Business Service Officer (Former Employee)
    Atlanta, GA

    ProsExcellent experience, opportunity for growth.

    ConsSalary is not at industry level

    Yes, I would recommend this company to a friend

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    Great

    Rb II (Former Employee)

    ProsGood training and career progression opportunities.

    ConsSome branches understaffed on Saturdays.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Still growing

    Network Analyst (Current Employee)

    ProsBenefits are pretty good. Current position allows for a great work/life balance.

    ConsFor as large as the company is, there is little room to grow due to the size of the department.

    Advice to Senior ManagementKeep up the work...

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great place to work

    Relationship Banker (Former Employee)
    Stafford, VA

    Prospeople and benefits are what separate this bank from the others

    Consusual cons working in a bank is the disgruntled customers so you cant avoid that anywhere you go.

    Advice to Senior Managementkeep an open dialogue with all layers of employees

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
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    • No Opinion of CEO

     

    It provided mediocre income and decent benefits while waiting on something better to come along.

    Customer Service Representative (Former Employee)
    Whiteville, NC

    ProsThe benefits are good and the income is decent for the area.

    ConsAllows pseudo-nepotism and blatant favoritism to occur simply because certain relationships are outside the "textbook definition" of nepotism. (Whiteville-Call Center) Also, allows the aforementioned employees to stay on the clock for personal business that benefits themselves and management.

    Advice to Senior ManagementI would suggest looking into the familial ties in your New Accounts and Chat Department in the Whiteville Call Center, because allowing it to continue to go on will eventually result in a lawsuit.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Relationship banker II

    Relationship Banker II (Current Employee)
    Wytheville, VA

    ProsBeing able to help people achieve economic success and financial security

    ConsCan sometimes seem overwhelming with the work load

    Advice to Senior ManagementKeep doing what you're doing. It's worked since 1872!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at BB&T reviews and ratings — including employee satisfaction and approval rating for BB&T CEO Kelly S. King. All 445 reviews posted anonymously by BB&T employees.