BB&T
3.3 of 5 445 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.3 445 reviews

                             

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(290 ratings)

64% of employees recommend this company to a friend
445 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "This bank pays better than any other and you get an incredible work/life balance"
    in 21 reviews
  • "They have very good benefits and opportunities for advancement"
    in 36 reviews
Cons:
  • "Little room for advancement but it is there"
    in 11 reviews
  • "no room for advancement, sales goals that are met are never appreciated"
    in 16 reviews
  • Show more review highlights

Reviews

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    Relationship banker II

    Relationship Banker II (Current Employee)
    Wytheville, VA

    ProsBeing able to help people achieve economic success and financial security

    ConsCan sometimes seem overwhelming with the work load

    Advice to Senior ManagementKeep doing what you're doing. It's worked since 1872!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Management Style is soooo 30-Years Ago - Really Bad for the 21st Century

    Project Manager (Former Employee)
    Raleigh, NC

    ProsI honestly cannot provide any Pros for working at BB&T. (and, I am not a disgruntled former employee)

    ConsHere is how I would categorize my experience: Management has no regard nor do they demonstrate or live the Corporate Values. I found Management to be insecure, asinine, and consistently disjointed. I found Bully-Style Management to be the norm. My review sessions felt more like Interrogation sessions. The BB&T Culture works for persons who have not developed nor embraced a broader world-view and experiences. The culture works for a narrow set of people. No career path, either. This was by far my worst experience in a corporation.

    Advice to Senior ManagementI have no advice for Management at BB&T, just a few things that I observed: Management is tone deaf which makes the organization unwilling to (very well can't) change. I only know that what I experienced at BB&T is a reflection of the overall leadership - (from Kelly King on down) - they don't know what they don't know.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Horrible

    Teller Supervisor (Former Employee)

    ProsBenefits were ok and started after 2 weeks

    ConsNot enough staff to operate, lack of training, poor leadership and terrible management

    Advice to Senior ManagementStaff branches properly, make management accessible to clients and employees, hire managers that are qualified for their positions, listen to client complaints and make necessary changes

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Rewarding hard work.

    Relationship Teller (Current Employee)
    Birmingham, AL

    ProsGood pay. Good hours. Paid holidays off. Good benefits.

    ConsShort staffing makes it difficult to make personal plans. A bit outdated systems.

    Advice to Senior ManagementLove working for the bank. Dislike the computer system.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    I'm over it

    Relationship Banker (Current Employee)
    Raleigh, NC

    ProsYou get brainwashed into thinking that your health benefits, 401k match, pension, and vacation overshadow the lack of common sense that desperately needs tending to. If you work with a great branch, it can make the workload bearable. I have worked with some very nice people, and I have had the opportunity to work in high volume branches. The company had so much potential back in 2005 when I first started. They made you think your actions were for the client, for the established relationship, and for everyone's well being. Over the past years, they have bought out other banks to keep pace with the bigger banks. It is producing a negative effect. We use to have stock options, appreciation weeks, and an overall feeling of gratitude from management.

    ConsBB&T is turning into the "bigger, badder bank." Constant restructuring of employees, budget cuts, manic hiring sprees and then freezes, and pressure for high sales had made this place a dreadful place to work. I use to love my job. Now it's turning into a daily threat of job security, while the middle of the pack works to support management, and the workload is not returned. They spend money on a worthless "video game" and then cut the budget so tight we can't even buy candy in the branch for the clients. There is no room to advance except for branch management. They hire IRM partners from external sources instead of training their own and then expect those same partners to have the values that get drilled into the existing staff day after day. So the people that stay and want to move up in the company don't have anywhere to go. It's all about what is new and shiny, and at the end of the day, it is a mens' club, or the good old boy network. Period.

    Advice to Senior ManagementObviously we have left the days of John Allison. What exactly are you trying to accomplish? You want to be like the other banks you always frowned upon, or are you waiting to get bought out by someone else? How can you expect customer service to be at 100% when you leave branches short staffed and underpaid?

    No, I would not recommend this company to a friend

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    Terrible experience

    Analyst (Current Employee)
    Raleigh, NC

    ProsI am still trying to find,,,,finding.............did not find anything.. ............!
    Quit trying to find a pro !!

    ConsMental stress
    Incompetent management & leadership
    To get things done you are at the mercy of everyone.
    Impolite attitude
    Give up nights and weekends
    Practically it is not possible to do work even if you try to !
    Will be promoted if you are ready to wipe $$$ !
    Don't expect a pay hike for years
    Bonus is a joke
    High attrition -----TRUST ME THIS IS IN EVERY DEPT

    endless...you will find one which I haven't for sure

    Advice to Senior ManagementNone. Better sell this to better bank

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A once great company and is imploding from within

    @ Work Officer (Former Employee)

    ProsGreat people but they are leaving as fast as they can

    ConsNo room for advancement
    Focus is not on job well done but numbers/ revenue only

    Advice to Senior ManagementGo back to John Allison's way of thinking .....the current way is obviously not working

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A good and profit driven bank.

    Anonymous Employee (Current Employee)

    ProsGreat benefits; excellent pay. Excellent training program.

    ConsCulture has changed. Much less focus on valuing people -- customers and employees.

    No, I would not recommend this company to a friend

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    Stressful, a lot of change, no work life balance

    Anonymous Employee (Current Employee)

    ProsFlexible time, good leaders who communicate well.

    ConsSales Officers don't adhere to rules

    Advice to Senior ManagementEmployee retention should be a top priority.

    Yes, I would recommend this company to a friend

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    teller supervisor

    Teller Supervisor (Current Employee)
    Ashburn, VA

    Prosgood pay, good benefits, pay is ok

    Conscant move up , doesn't give you a chance to prove yourself

    Advice to Senior Managementyou should allow your employees to prove them self and not assume they cant do something and
    be quick to judge them.

    No, I would not recommend this company to a friend

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